Novotel London Heathrow Airport
M4J4, Cherry Lane, West Drayton, London, UB7 9HB
How to Book and Cancel - Novotel London Heathrow Airport
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or Contact Us
Policies at Novotel London Heathrow Airport
Check In / Check Out
- Checkin from 12:00 until 24/24
- You must check out by 12:00
Accepted credit cards
- Visa /
- American Express /
- MasterCard /
- Diners Club
Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wired internet is available in the hotel rooms and costs GBP 7.99 per hour.
Pet Policy:
Pets are allowed. Charges may be applicable.
Parking Policy:
Private parking is possible on site and costs GBP 8.00 per day.
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is included.
Child Policy:
All children are welcome.
Up to two children under 16 years stay free of charge when using existing bedding.
There is no capacity for extra beds/cots in the room.
Cancellation Policy:
If cancelled up to 16:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the total price of the reservation will be charged.
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