Anonymous (Family with older children) 04 March 2010
We attended a wedding reception and thoroughly enjoyed every minute of it. Everything was beautifully presented and the food was nice (especially the full Welsh breakfast). Thank you to the staff who were incredibly patient with us, we were with a large group and who had no sense of urgency in clearing out of the breakfast room!
(108535113)

Hotel was clean and tidy in all areas. Grounds were beautiful and the staff were friendly and helpful.

Some of the fixtures and fittings in our room were a little tired. The room was a little small once the travel cot was up, we had room 16 which was incredibly noisy until the early hours of the morning as it is situated over the bar and next door to the upstairs function room so if staying there again I would ask for a room far away from these areas as we have a young baby.
Kenneth from Grimsby, GB (Mature couple) 02 March 2010
No overall comment.
(108617150)

We left the hotel after one night although booked for five nights. I was told on arrival that we were not accomodated in the main house but in the coachouse and when I asked for an alternative room in the house, none was available. The room given was totally inadequate as a double. I complained of a fan motor which switched on every half an hour for ten minutes throughout the night. I also complained of an external light which shone directly into the bedroom which, even when curtains were fully closed, the bedroom was lit up like blackpool illuminations. I was refused a refund when leaving because management had said that they had had a few cancellations and could move me around, but that was contrary to what I had been informed the previous day which was that the hotel was fully booked and they couldn't give me another room.
Lisa from Hengoed, GB (Group of work colleagues) 25 February 2010
Great value for money!
(108973623)

Fantastic staff, even made me a sandwich at 1am, couldnt fault the service.
Keri - Anne from Pontypool, GB (Mature couple) 23 February 2010
Recommended
(108726153)

Nicer room than last year all staff were excellent. Food was fabulous for such a big function very hospitable.
amanda from treharris, GB (Young couple) 23 February 2010
a nice hotel to stay overnight in i do find it expensive with comparison to many other hotels ive stayed in
(108874361)

lovely hotel room cleanliness is excellent overall throughout the hotel

drinks from bar are very overpriced
Toby from Southampton, GB (Young couple) 09 February 2010
No overall comment.
(108883954)

The hotel is situated in lovely grounds and although not moder, it clean and tidy and everything you would expect from a country hotel. The staff were polite and friendly and I can imagine in summer the place is even prettier! The hotel is in a nice location for getting into cardiff without dealing with the city and driving (too cold to park) around brecon etc was a nice too. The local town has plenty of amenities and a great chinese, Peking Garden! Great weekend - and great value for money too!!
Anonymous (Solo business traveller) 06 February 2010
No overall comment.
(108796879)
Keith from Telford, GB (Solo business traveller) 25 January 2010
No overall comment.
(108764348)
Ian from Rochdale, GB (Solo business traveller) 23 January 2010
No overall comment.
(108873458)
Anonymous (Solo business traveller) 21 January 2010
Fair for the price.
(108829865)

Friendly and helpful staff,clean and bright rooms, rooms are cleaned daily,amble parking facilities, lovely view over valley below.

First night was poor as hot water pipe was making noises so had to request a change of room at 4.00 a.m. in the morning after a sleepless night which was done immediately.
Anonymous (Other) 21 January 2010
pleasant stay, nice quiet hotel which was ideally located for my business trip.
(108994439)

Friendly efficient staff, food was good.

Quite a few stairs - not a problem for me, but may be something to consider.
Anonymous (Mature couple) 20 January 2010
Excellant weekend my nephew's wedding
(108368015)

Lovely hotel very relaxing
Anonymous (Young couple) 13 January 2010
We were attending a function in the hotel so its convenience outweighed any other limitations, overall we had a good functional stay. May stay again if attending a function.
(108180629)

Excellent reception and bar Staff, polite and efficient. Don't think the breakfast waitress was a morning person but did her job efficiently.

No curtains and significant draught from the window.
Back of the wardrobe broken and lots of rubbish showing behind.
Would be nice if the wash basin taps matched slightly (pinnicky I know).
Very dust balustrades in the main hotel and dank smells here and there.
Anonymous (Solo leisure traveller) 22 December 2009
No overall comment.
(108627479)
Anonymous (Solo leisure traveller) 21 December 2009
I enjoyed it immensely, went to the evening entertainment and the room price (£45) made staying at the hotel very attractive. Would have more appeal if th eprice for couples was reduced as well.
Otherwise a giood experience i will, no doubt, repeat.
(108564334)

Room very good at a competitive price (£45).
Staff very helpful and courteous.

Late check-in time of 3:00pm meant I had to re-arrange part of my day to compensate. An early check-in/bag storage system would be useful.
Rhianna from Cwmbran, GB (Other) 15 December 2009
No overall comment.
(108912918)
Anonymous (Mature couple) 02 December 2009
We enjoyed our stay here and would not hesitate to recommend it.
(108296745)

Cheerfulness and helpfulness of staff. Prompt action to supply replacement for defective bedside light bulb. Large room available for the Italian dinner dance we were attending. Substantial breakfast!
Anonymous (Solo business traveller) 22 November 2009
worth to come again
(108842893)

very friendly stuff
clean and nice room
good food

no bathroom heating
extra costs for WIFI
Anonymous (Solo leisure traveller) 22 November 2009
fine
(108902737)

good price

Directions on web site terrible to follow.
Anonymous (Young couple) 10 November 2009
Overall an excellent hotel for the price. Loved the fireplace in the bar, nice to keep warm with a glass of red wine during the cold and raining evening.
(108473289)

Large room with a view across the wooded valley although it does have an architectural detail in the middle (large bridge) but I loved the design of it within the surrounding landscape. Good price for our B&B rate. Friendly staff in the bar, reception and restaurant.

A little outdated, the decor could be refreshed.
Nick from Llanfairpwll, GB (Mature couple) 10 November 2009
We enjoyed the hotel and its location was an easy distance from Cardiff where we were going to the Rugby.
(108481980)

Nice hotel with friendly staff.
The room was nice but radiators need attention in bedroom and bathroom

We were in the Coach house which was a little far from the main building for my wife who is recovering from a broken ankle. Very Steep staircase to 1st floor.
In fairness we did not ask for a ground floor room when booking.
Anonymous (Young couple) 10 November 2009
The hotel buildings and situation are lovely. It seems well run and welcoming. There is need for investment, which I hope the owners can muster, as Maes Manor is the type of placeI like to recommend.
(108524829)

Lovely situation and grounds. The staff are friendly, efficient and competent. we saw that the admin paperwork behind reception was in welsh, and so presume that the hotel is run in welsh too. This is good supporting country tradition and language.

The cooked buffet breakfast food was very oily.
The general condition of the hotel is tired and old and smells such.
Steve from Houghton le Spring, GB (Solo business traveller) 09 November 2009
No overall comment.
(108298310)

Good facilities and food

Very difficult to find
Stewart from Manchester, GB (Solo business traveller) 01 November 2009
No overall comment.
(108222730)
Nick from Hove, GB (Solo business traveller) 25 October 2009
Would not return!!
(108163261)

Price!

Dirty plates & cups, bathroom not very clean, towels not
replace when used / wet, no towels drying in room!!
PHILIP from YORK, GB (Solo business traveller) 18 October 2009
No overall comment.
(108424695)
Kay from CARDIFF, GB (Group of work colleagues) 13 October 2009
Very good value.
(108472521)

Excellent value for money. Lovely location. Nice breakfast.

Taxi back to the hotel from the town was a no ....... It was several miles walk up a very steep hill!!! This was not the hotel's fault but a caution.
Anonymous (Group of work colleagues) 06 October 2009
A pleasant hotel to stay at
(108702940)

Hotel Staff were polite and helpful

Room was reasonably clean, but found dead spiders behind the door!
Alistair from Brize Norton, GB (Other) 03 October 2009
My room was one of the poorest rooms I've stayed in a long time! The shower door came off in my hand and the water went from a freezing cold to boiling hot.
The bed was way too soft and headboard kept banging against the wall.
(108596345)

Nice grounds and friendly staff. Nice breakfast

Hotel over heated,bathroom shower in very poor and dangerous condition. Bed too soft. Evening meal was poor.
Colleen from Gwent, GB (Young couple) 23 September 2009
very enjoyable, will stay again, hopefully for longer.
(108606028)

very pretty place, very relaxing. gardens lovely. staff very helpful.

dont think there were any
Kathryn from North Shields, GB (Mature couple) 08 September 2009
It was good overall.
(108961402)

The staff were very considerate and helpful. The hotel setting was very picturescq with the annex building inwhich our room was situated was very quiet.

There were weddings being held on the 2 nights we were staying, which meant the bar was very busy the first night and the 2nd night we were unable to use the restaurant, but had to eat in the bar.
Anonymous (Mature couple) 28 August 2009
No overall comment.
(108230457)
Anonymous (Solo business traveller) 17 August 2009
No overall comment.
(108598702)
Anonymous (Same sex couple) 10 August 2009
No overall comment.
(108937259)
Kim from Rochford, GB (Solo business traveller) 07 August 2009
plesant night
(108147882)

excellent room and food
Anonymous (Young couple) 06 August 2009
No overall comment.
(108223805)
Anonymous (Young couple) 06 August 2009
Lovely hotel, great location & lovely room.
(108248608)

The room was lovely, very clean, spacsious and had everything we needed.

The self service breakfast was not great. There was a large wedding party and all the breaksfast was in that room so we found that a little awkward.
Anonymous (Solo business traveller) 27 July 2009
No overall comment.
(108931438)
Anonymous (Solo leisure traveller) 20 July 2009
No overall comment.
(108931831)

Hotel staff very helpful

Was not informed that there was a wedding reception at the hotel
Anonymous (Other) 29 June 2009
A few issues such as the shower door was a little dodgy and the radiator would not switch off. Overall a nice place and good value for money.
(107886882)

All staff were very friendly and polite.
Anonymous (Solo business traveller) 27 June 2009
No overall comment.
(107798575)
Anonymous (Mature couple) 22 June 2009
No overall comment.
(107926317)
Anonymous (Mature couple) 20 June 2009
it was ok, but wouldnt stay there again as we didnt get the "hotel" feel, more like a b and b
(107557307)

the staff were very helpful and pleasant. the bed was very comfortable, lovely location and grounds

very unwelcoming lighting using energy saving bulbs which didnt give the hotel a welcoming feeling both in the bar and the guest bedroom.. in our room the tv hardly picked up any channels, the shaving light didnt work in the bathroom, the plugs were blocked in both the sink and the bath and the couch was too soft to sit on as you just sank into it and it had no support.. there was no instructions on how to use the tv equipment and when we rang down to reception to ask how to connect to the free wifi, they didnt know and had to find out from someone else
Colin from Stoke on Trent, GB (Family with older children) 16 June 2009
After staying at this Hotel previously when in South Wales on business and being very pleased with the accomodation I wanted my family to have the same experience. However I was very disaapointed with being out in a poor room in the stable block.
(107419216)
Anonymous (Young couple) 15 June 2009
No overall comment.
(107340438)

staff were friendly, breakfast was good

didn't sleep very well, very warm night and our room was next to some sort of air conditioning/fan, so couldn't open windows
Mike from Sutton Veny, GB (Solo business traveller) 13 June 2009
No overall comment.
(107865792)

Free Wi-Fi

Dinner only average
Anonymous (Mature couple) 02 June 2009
No overall comment.
(107958966)
Anonymous (Mature couple) 01 June 2009
We were lucky that the noise from the weddings did not disturb us as it did other guests.
(107309294)

Attractive main building and grounds; very helpful staff; good food at a reasonable price.

Cramped bedroom
Shena from Nr. St. Helens, GB (Mature couple) 28 May 2009
We really enjoyed our stay it was very good value overall.
(107874818)

In a beautiful setting

In the dining room we were not shown to our table or asked if we wanted drinks this was a lunch time also we had to ask for a menu and wine. At breakfast again there was no one to show us to a table or to tell us that it was a buffet. We were surprised that fruit was not available.
Anonymous (Young couple) 26 May 2009
No overall comment.
(107432341)

The staff on reception both on check in and check out were warm, inviting and friendly. the bar staff gave excellant service and knew about the different wines when asked. Breakfast was of an excellant standard and the food piping hot.

However the waitress that served us breakfast was abrupt and not very friendly, and didn't once say please or thank you, manners don't cost anything.
Anonymous (Solo business traveller) 22 May 2009
Hotel is in a great location but needs money spent to bring it up to a better level
(107305390)

Friendly welcome and receptionist met my request for a room in main hotel.
Young male in restaurant was vey professional and friendly

My bedroom was very dusty and hot - decor is dated.
Bar area was more like a station waiting room
Receptionist on check out was eating her brakfast and did not ask if I had enjoyed my stay
Directions to hotel on website could be clearer
Your reservations system accepts Amex but hotel does not-this was not made clear at time of booking