yana from christchurch, GB (Group of work colleagues) 01 February 2010
Would reccomend it to others, 5 min from town centre, convenient, friendly and overall great hotel to visit.
(108334197)

The staff were attentive, polite and friendly. The breakfast was lovely. I was very impressed with cleanliness of the room and comfort. The hotel has a character, lovely surroundings, good secure place, great bar, overall atmosphere was fantastic!
Anonymous (Mature couple) 18 January 2010
a pleasant experience
(108888642)

excellent breakfast.
easy access to centre of Luton

shower/bath, dangerous operating it, easy to scald yourself.
no radio via T~V
Anonymous (Solo leisure traveller) 21 October 2009
No overall comment.
(108368748)
Carmel from Rotherham, GB (Mature couple) 05 October 2009
Great place - good location , safe parking and good acccess to Luton rail station for our trip into London.
(108233226)

What a breath of fresh air a UK hotel that provides good quality, stylish accommodation, great customer service and in the restaurant really good food and wine. Had to keep pinching ourselves having stayed in some terrible hotels.
- I'd definitely stay here again and recommend it to anyone.

A very minor niggle at breakfast- coffee and tea were self serve from large thermoses- which let the otherwise excellent catering down but just feedback rather than a moan.
Anonymous (Young couple) 16 September 2009
Good
(108823069)

Nice clean room. Huge bathroom, with good toiletries. They allowed us to check in early which was very helpful.

Not really a bad point just a bit strange. We had phoned before arriving so perhaps that's why they did not take any details down. But I felt it was a bit unusual. I expected them to at least note down the car details. The lady at the checkin gave us room keys but didn't tell us about breakfast time and the fact that you need to pick up a token to get out of the car park. Thankfully as we were trying to drive out another member of staff helped.
Anonymous (Mature couple) 08 September 2009
No overall comment.
(108156580)
Mark from Sheffield, GB (Family with older children) 27 July 2009
Check out Tripadvisor need I say more....
(108214444)

Could not fault this hotel, superb accomodation, friendly staff & management, great food...
Anonymous (Solo leisure traveller) 07 July 2009
No overall comment.
(107834860)
Anonymous (Family with older children) 29 June 2009
No overall comment.
(107823937)

Well-decorated clean room with very good full English breakfast, very helpful receptionist. Excellent value for money and very convenient for Luton airport.
Anonymous (Solo leisure traveller) 01 June 2009
Excellent service and friendliness
(107980654)

The gave me free coffee in the morning even though i was on room only basis. The also took me to the train station in their company car.
Anonymous (Solo business traveller) 22 May 2009
OK but --
(107335164)

Friendly staff - clean room, bed comfortable.

Road Noise - Room 101 needs double glazing - The B&Q Laminate floor and odd air con clash with the OLD wardrobe which you cannnot hang a shirt in
Anonymous (Mature couple) 03 April 2009
Thoroughly enjoyed our stay
(107742062)

staff pleasant and very helpful good food and location

no one available to carry our bags up to the third floor. Bathroom fan was not working the first day.
Anonymous (Group of adult friends) 30 March 2009
enjoyed our stay found the staff to be lovely they were all very helpful & accommodating.
(107465073)

fantastic service extremely helpful staff

there was no guide in the rooms to hotel services or information on serving times
for breakfast or dinner with the result we almost missed dinner on sunday because the kitchen closes early.but the lady in charge allowed us to order with only 5 minutes left to kitchen closing.
Michael from Ellesmere Port, GB (Solo business traveller) 19 March 2009
A nice place to stay - does what it says it does
(107538412)

Friendly Staff, good food

Car park space limited - not helped by other guests who could not park properly.
margaret from chesterfield, GB (Mature couple) 17 March 2009
No overall comment.
(107817859)
Diane from Milton Keynes, GB (Other) 14 December 2008
Very good
(107451875)

Traditional, friendly, small hotel with nice atmosphere and good food. Will use this hotel again.

No lift
Tom from Gendt, NL (Mature couple) 14 December 2008
No overall comment.
(107541889)
Rolf from Zurich Airport, CH (Solo business traveller) 27 November 2008
Friendly & committed service, new & clean facilities, great English breakfast. I really felt welcome at this hotel. The staff was very helpfull on all requests and seems to enjoy working there. If I ever go back to Luton for a night, it will be the Leaside again.
(107980391)

Friendly & committed service, well kept, new & clean facilities, great English breakfast.
Only a short walk to town and stores.
Comfortable bed.

really nothing I could mention
Anonymous (Family with young children) 03 November 2008
No overall comment.
(107400310)

friendly staff/good food

no help getting cases upstairs/property is too old for a lift
Carol from Gloucester, GB (Mature couple) 30 August 2008
overall the hotel is very good, friendly staff, clean and comfy, great looking building too
(107276038)

friendly staff, nicely decorated room, good breakfast, good location

minor point..shower leaked, room a bit on the small side,could put fruit teas in with tea/coffee facilties
Anonymous (Solo business traveller) 04 August 2008
No overall comment.
(107106344)

Great location and lovely decor/ambiance