Marlin Apartments Canary South

Good but marred by poor communication before hand. (108044266)

Wrong code left for key box. only person available to sort out was the cleaner! Confirmation of change of booking (by yourselves) not sent out by email. Only sent when i had chased it 5 times and repeatedly called when no-one had got back to me.

No overall comment. (108040255)

Modern fixtures and fittings.

The apartments are located in among social housing. There were two burned out card next to the Marlin Apartments, the lock on the front entrance door was broken and the street was poorly lit. The location is totally unsuitable for this type of accommodation. There were no staff at the apartments when I arrived and I had received no instructions on how to get into the apartments. As a single female arriving at night I was placed in a very frightening situation. Finally, A security guard in the building next door contacted the Marlin staff by phone and passed on the instructions on how to get the keys to the apartment. The communal areas were dirty and so were cupboard handles in the apartment. Also, the apartment was stiflingly hot without air condition and only a balcony door which, for security reasons, couldn?t be left open.

Satisfactory, room very nice and clean... did not receive the promised breakfast pack for 3+ night stay. Still also awaiting a invoice (108026689)

Very nice rooms, very close to Canary wharf

Website does not accept AMEX card numbers

Mind blowing! (108068686)

Excellent facilities

no parking