RICHARD from COLCHESTER, GB (Mature couple) 29 November 2008
good
(107791043)

Breakfast

left to our own devices, no teaspoon for coffee, wasnt shown how to heat water for shower
Ian from Kings Lynn, GB (Mature couple) 25 November 2008
Could have been so much better. I have my suspiscion that somethig went wrong with the booking process which is why we did not get what we booked
(107926625)

Good location for the NEC. Staff were helpful. Good hearty breakfast.

Booked a twin room with breakfast. They had put us in the annex with a double bed and tried charge us an addittional £10 from the booked price.This was for breakfast as the room had self catering facilities- not what we wanted. Room heating was inadequate. No remote for the TV.Floors had not been hoovered. In the kitchen there was food on work surfaces,cutlery/crockery still on the drainer and dead peas caught in the plug hole. In the bathroom the bin had rubbish in it and there was toothpaste on the sink. Light outside room was broken so unable to see to open door. Outside one window the view was blocked by a large mobile advertising board. Looked like the owners/staff park in front of the annex making it difficult to negotiate in the dark. Difficult to find the place in the dark as poorly lit. Booking process was a worry as they rang up to confirm if we were coming as they obviously had a problem with the booking- but assured me there was no problem.
Clare from Southampton, GB (Solo business traveller) 17 November 2008
Good breakfast except tea v strong
(107941556)

Bed very comfortable, staff helpful and friendly.

No shampoo in shower, shower very weak. Felt like a hostel. TV reception poor.
Anonymous (Mature couple) 16 November 2008
Comfortable room, easy access to NEC
(107988746)

Told we could book in from 2pm but no one there, waited about 25mins then housekeeper let us into the room. When eventually checked in there was some muddle over the no. of nights booked
Anonymous (Same sex couple) 13 October 2008
No overall comment.
(107132284)
Robin from Letchworth, GB (Other) 06 October 2008
No overall comment.
(107274188)
Anonymous (Solo business traveller) 25 September 2008
very comfortable.
(97677403)

Very clean and well equipped, staff very freindly and helpfull, top class breakfast.

Pool not working, rooms a little sparsley decorated
Anonymous (Solo business traveller) 01 September 2008
most miserable guest house i've ever come across
(107130908)

flat screen tv in tiny room
shower worked

smallest room i've stayed in for over 30 years.
room not cleaned in 2 night stay
cold hot breakfast