Anonymous (Solo leisure traveller) 17 September 2009
For a one night stay, most satisfactory
(108979014)

Room had all that I needed in space and comfort.
john from gravesend, GB (Mature couple) 10 September 2009
Stayed in room in annexe, 60pounds a night far to much for this room
(108312686)

friendly staff, breakfast quite good

Room very tired and in real need of updating
Joydip from Hounslow, GB (Family with older children) 18 August 2009
No overall comment.
(108529018)

Heated Swimming Pool

Small
Anonymous (Family with young children) 04 August 2009
For the price of the room in comparison to other hotels we have stayed at I would have expected better
(108655203)

Breakfast was alright

Noisy throughout night outside our room in the corridor with people shouting continually including someone shouting and swearing at 0430 in the morning outside our door
Fire alarm activated twice at 0500 and 0530 sunday morning. When leaving room the smell of cigarettes was strong but member of staff wandering about was not prepared to knock on any doors to stop this
Bathroom shower was not fixed to wall with no shower curtain
No remote control for television
Parking spaces were limited
Robert from Portsmouth, GB (Mature couple) 15 July 2009
After reading lots of negative feed back on this hotel i was a bit concerned. But at the end of the day you don't get 5 star luxury in these types of accomodation, but this hotel is fine.
(108931372)

Staff friendly & helpful.
Great location 5 mins walk from all the action & shops

Breakfast a bit small, but then again i'm a gutty git anyway.
matt from northampton, GB (Young couple) 04 July 2009
overall we did enjoy our stay.
(107374270)

swimming pool very good, overall friendliness of staff also very helpful. easy walking distance to town and beach.

bed was very uncomfortable, shower was hanging off the wall, although was rectified very quickly, also very noisy as with the warm weather had to sleep with the window open. some of the younger guests very inconsiderate in our opinion as there were rather a lot of senior citizens staying at the time. also smokers outside and underneath our window (room 37) so every time someone was smoking we had a horrible smell in our room as we are non smokers.
Amjad from hayes, GB (Family with older children) 23 June 2009
Brilliant
(107719519)

Good value for money
Excellent staff
quiet atmosphere
Anonymous (Group of work colleagues) 08 June 2009
not an enjoyable stay and wouldn't recomend to anyone or re visit.
(107574756)

close to friends rooms

room was very tiny and cramped, the room had a dirty musty smell. We had a tiny mirror to use, and 2 plug sockets which were i the middle of the room. The shower was broken so just hung in the bath. The bed was hard and lumpy as were the pillows. No quilts were provided instead we had itchy blankets.
Anonymous (Group of work colleagues) 19 May 2009
No overall comment.
(107956960)
Anonymous (Mature couple) 09 December 2008
No overall comment.
(107453621)

very close to town , swimming pool , friendly staff

room above had very creaky floorboards with people staying there doing a lot of walking about all night !
JACKIE from HARLOW, GB (Mature couple) 07 October 2008
we enjoyed bournemouth, pool and boscombe and would come back but not to laguna hotel
(107204630)

clean.

very very old fashioned in decor and facilities. rooms dowdy and handle in bath dangerous as sharp.
the only staff we saw was in the restaurant and they were not listening to the requests asked for and portions minimal...
would not stay there again.
Anonymous (Mature couple) 17 September 2008
No overall comment.
(107165063)

Nice staff and breakfast was excellent
Anonymous (Mature couple) 19 August 2008
No overall comment.
(107182984)

entertainment in the bar was very good, the staff were very friendly.

room was very small, only just enough room to sit on the loo! Our stay was ruined on the last night by some drunk people in the next room to us, who came in at 4am, and proceeded to slam the door constantly as they charged in and out until they finally stopped around 8am!
Anonymous (Mature couple) 08 August 2008
The hotel is very tired looking - needs refurb. Entertainment is just a joke!!
(99921366)