Anonymous (Mature couple) 26 December 2008
No overall comment.
(107312664)
Anonymous (Solo business traveller) 13 December 2008
OK for one night.
(107500746)

Location

Breakfast wasn't great. Dusty.
Anonymous (Other) 17 October 2008
Comfortable but with lots of bad points mainly the road traffic and creaky floorboards and bed! The hotel is not worth the prices that they charge.
(107880985)

The room was very tidy and always kept clean.

No vegetarian breakfast available.
Noise from the road was dreadful and the window did not shut properly.
Smell from sewers after bath.
Bed and floorboards were very noisy and creaked everytime movement was made!
Not worth the money at all.
David from Southampton, GB (Young couple) 04 August 2008
A great location, great staff and an excellent price
(108065741)

Great and friendly service

Some areas needed repapering and new paint
Anonymous (Same sex couple) 03 July 2008
LOVELY ROOM, LOVELY VIEWS BUT LACK OF TRAINED STAFF, DIRTY DARK CARPETS AND BAD BREAKFAST EXPERIENCE DID SPOIL OUR STAY.
(108081129)
Anonymous (Mature couple) 29 June 2008
We felt the hotel would benefit from a thorough clean.
(99630651)

After requesting another room we had a wonderful view over the Malvern hills.
The staff were very pleasant and helpful.

The curtain pelmets and curtains were coming off their hooks and the curtains did not close fully. The bathroom skirting boards and particularly behind the toilet were covered in dust, not very nice.
Anonymous (Same sex couple) 11 June 2008
adequate
(97373820)

Hotel mangeress was excellent, very friendly and good sense of humour. Clean linen, excellent view, good size room.

It was not explained when we booked an evening meal that the menu would be very limited on a Sunday night. No chance to have breakfast before 7.30 which for us was too late, so we had the contienntal which was pretty dire.Hotel just a little dated and in need of a revamp.
Anonymous (Mature couple) 11 June 2008
No overall comment.
(97555377)
anthony from Tewkesbury, GB (Solo leisure traveller) 31 May 2008
Enjoyed it
(97304781)

internet check in was excellent

Should make it clear on web page about car parking charges.
Directions to hotel on web were very vague