Anonymous (Solo leisure traveller) 27 November 2009
I enjoyed very much my stay and I will recommend the hotel to my friends
(108461787)

Good situation (near the city center)
Very good staff at reception
Very good breakfast

I would appreciate if the sheets were changed twice a week.
Simon from Wootton Bassett, GB (Mature couple) 12 November 2009
Pleasant stay average accomodation but good value for money
(108618658)

Location of hotel short bus ride to the city centre and 25 minute walk to Liverpool Football Club (or short bus ride)

Bed a bit hard in room we had and TV was above and behind bed not much good if you wanted to wacth anything
Anonymous (Young couple) 20 September 2009
great value and close proximity to Anfield.good for short stay but would want more luxurious room if longer stay but realise this is reflected in the cost!
(108719975)

staff were very helpful and friendly.
stephen from newton abbot, GB (Solo leisure traveller) 09 September 2009
No overall comment.
(108491232)
Anonymous (Group of work colleagues) 09 September 2009
No overall comment.
(108579113)
Anonymous (Mature couple) 26 August 2009
No overall comment.
(108345053)
Anonymous (Solo business traveller) 13 August 2009
pleasent stay
(108440398)

staff very helpful and friendly

surrounding area very very poor
Linda from Bedford, GB (Mature couple) 12 May 2009
really enjoyed it
(107682818)

Clean, nicely furnished, friendly efficient staff, excellent hot breakfast. Near to public transport which was excellent

not in a very nice area
Anonymous (Mature couple) 08 April 2009
ok would expect more for price paid
(97233912)

breakfast was delicious

leak in ceiling resulting in wet bed
kevin from doncaster, GB (Group of work colleagues) 03 January 2009
No overall comment.
(107469782)
Martin from Leeds, GB (Same sex couple) 22 December 2008
No overall comment.
(107604660)
Mike from Sutton Coldfield, GB (Mature couple) 03 November 2008
No overall comment.
(107908107)

Helpful staff, but not very knowledgable about the area. Good choice of food for breakfast. Comfortable room. Within easy access of Liverpool centre and University

No lift in the part of the hotel we were in, and we were on the top floor. A bedside lamp had no wall socket or extension to plug it into (not clear why it was therefore provided!) Hotel situated in a very depressed area. More information on Liverpool could be provided in reception and room information
Joanne from Londonderry, GB (Young couple) 17 October 2008
i would definitely go back would just not stay in that particular room again.
(107577043)

the staff and the hotel was excellent

our room was beside the hotel lift therefore i was waked early in the morning and constantly through the nights!!
Anonymous (Other) 12 October 2008
Excellent place to stay
Need a car to go for somewhere to eat at night or be prepared to take a cab (about 5 pounds into the centre)
(107172343)

Friendly and obliging staff
comfortable room
Good breakfast
bottled water replenished every day
free internet
fridge in every room
10 minuted drive/bus into the centre
free parking

Had to turn the fridge off at night as too noisy!
Sky light above bed with blind that would not shut and let in rain onto the bed if you opened it.
No good places to eat within walking distance
Anonymous (Solo business traveller) 05 October 2008
A great place to stay close to the city centre
(107188011)

Very friendly and helpful staff

Noisy corridor at night
stuart from devizes wiltshire, GB (Mature couple) 26 September 2008
good standard of accomodation, very good value for money and very polite helpful staff
(107278706)

nice hotel, excellent staff, breakfast very good, location easy to get to and good base to plan from.

en-suite bathroom small with appliences poor performance, location not for everyone, run down area
Anonymous (Solo leisure traveller) 24 September 2008
No overall comment.
(107206807)
Anonymous (Mature couple) 18 September 2008
A good experience overall and representing good value for money
Further out from the city centre than we would have liked
(108076568)

Friendly and helpful staff
Comfortable lounge
Excellent breakfast and service in very comfortable and stylish surroundings

TV in room set at odd angle for easy viewing
Disagreable smell in the lift
Anonymous (Mature couple) 15 September 2008
Just adequate
(107198207)

Easy to find; reasonable price; adequate room, good ensuite bathroom; not noisy. Waiting staff polite & helpful.

Very poor greeting on arrival - staff member opened door whilst still on phone, finished call and just said "name..?" Staff couldn't wait to get off duty and made it obvious. TV not easy to operate. Very busy at breakfast and insufficient staff - one very sweaty waiter desperately trying to do his smelly best!
Anonymous (Mature couple) 07 September 2008
No overall comment.
(107195938)
DREW from QUEDGELEY, GLOUCESTER, GB (Family with older children) 03 September 2008
lovely hotel in far from lovely location!
(97254648)

Staff v good, all rooms & corridoors v clean, well appointed, breakfast 1st class

Unfortunate drain smell in room on 1st night but moved and very apologetic
Anonymous (Family with older children) 01 September 2008
On the whole great except for the area surrounding the hotel.
(97442052)

Staff were fab and the room adequately met our needs.

The area the hotel is situated in is awful - we actually did not want to go out of the hotel because it was so rough.
Anonymous (Young couple) 30 August 2008
Overall happy with our stay
(107256318)

Staff were friendly and helpful. Clean rooms and nicely presented

Cold showers and low water pressure. Location was in undesirable area
Anonymous (Mature couple) 28 August 2008
No overall comment.
(108007088)
Erika from Koolewong, AU (Young couple) 27 August 2008
In theory I would stay at the hotel at the hotel itself was great, but in practice I would probably choose a hotel in a different area.
(97959042)

The night staff in particular made a point of being approachable and made it clear that he would be willing to help with any issue, especially noisy residents if we wanted assistance which was great. Loved the breakfast, it was massive, quickly prepared and very delicious.

The hotel was great but the surrounding streets were a bit of a disappointment. The majority of houses were derelict and boarded up and walking around there was quite uncomfortable, I wondered how safe it was. My husband also commented about the hotel being in the middle of such a slum which wasn't what you would expect for what we paid.
Sonia from Harrogate, GB (Solo business traveller) 14 July 2008
No overall comment.
(97996936)

This is an extremely friendly hotel and nothing was too much trouble. Loved the television in the bathroom, and big comfy bed.

Hair Dryer didn't work; the taps are a challenge to access in the bathroom.
Anonymous (Young couple) 14 July 2008
No overall comment.
(108058392)

nice breakfast

room to small, shower didnt work got 3rd degree burns from it, area looked very poor, do not walk around outside at night get cab to town centre to be safe
Azhari from Merthyr Tydfil, GB (Mature couple) 08 July 2008
No overall comment.
(108084365)

clean place, friendly staff

non bad
Chris from Toronto, ON, CA (Family with older children) 07 July 2008
Very good.
(97907249)

friendly and very helpful staff.
Anonymous (Solo business traveller) 06 July 2008
pleasurable
(97897709)

pleasant staff and nice breakfast

reception a bit cramped - but generally very good
Anonymous (Mature couple) 23 June 2008
Excellent.
(97998520)

The very helpful staff provided a welcoming and personal service and gave us good advice as to an area where we could find good restaurants. The room was clean and the bed & sheets comfortable. It was very quiet apart from the fire alarm going off at 1:00am. The breakfast was excellent.

We didn't fancy walking around the area.
Anonymous (Mature couple) 17 June 2008
acceptable overnight stay, but wouldn't use as a base for a prolonged stay
(97724339)

excellent breakfast; helpful breakfast room staff
good location for city centre

required payment at check-in, but couldn't accept cc initially
Anonymous (Young couple) 15 June 2008
No overall comment.
(97109813)
George from Whitley Bay, GB (Solo leisure traveller) 29 May 2008
Very enjoyable, an extremely well-run hotel. Shame about the area it is in but not a problem if taxis or buses are used.
(97546461)

Very friendly and helpful staff. Very clean with nice touches. Excellent breakfast.

In nice street but generally run-down area.