Anonymous (Group of work colleagues) 21 December 2008
No overall comment.
(97965630)
Margaret from Isle of Man, GB (Group of work colleagues) 31 October 2008
Very comfortable and enjoyable. We were all sorry we hadn't booked for longer and will definitely return in the near future.
(97114132)

Friendly, efficient staff. Very welcoming and helpful. Hotel spotlessly clean everywhere.
Claire from Liverpool, GB (Young couple) 31 August 2008
Would probably stay elsewhere next time due to staff. Same lady also rude on checkout and again very unhelpful.
(108046100)

Great access to city. Lovely breakfast. Great views of new arena area.

Check-in staff very off hand, rude, unhelpful to say the least. Actually diheartened what was meant to be a "treat" for me and my husband.
Security staff in evening also quite obstructive and off hand: questioned us twice while inside hotel if we were residents or not.
Patricia from Isle of Man, GB (Group of adult friends) 16 August 2008
It had no faults what so ever. It was spotlessly clean and I would defnatley stay again.
(107173095)
Anonymous (Group of adult friends) 12 August 2008
Fair. Bad nights sleep though due to hot temperature in room and loud noises coming from out side - from other people and alarms.
Staff were very friendly.
(107241472)

Very clean. Hotel is spacious and looks modern and well designed.

Walls are so thin it is impossible not to hear other rowdy people in the hall ways, in the early hours of the morning.
At 3am there was even some sort of alarm ringing which woke every body up.
Air conditioning could not go below 19 degrees, and was not very effective.
JANETTE from LONDON, GB (Family with older children) 08 August 2008
Excellent
(99093118)

Very clean (hotel only 4 months old), nice rooms, good breakfast and restaurant facilities. Friendly and helpful staff
Lilian from London, GB (Mature couple) 01 August 2008
A lovely hotel which we would definitely return to
(107116346)

Delightful staff. Brand new hotel. Good tea/coffee facilities. Very good for three star. Breakfast included lots of fresh fruit and yoghurt. Lovely view of dock and river Mersey from window. Air conditioning. Lovely marble floors in reception area

Bed rather firm. Cheap pillows
Anonymous (Same sex couple) 02 July 2008
Had an amazing time, Location of hotel played a huge part in this, A city with great things to see and do. Couldnt fault the hotel really.
(97081907)

Nice approachable staff, Clean and very tidy.
Great location, Large room with an amazing view.

No Concierge although their was a luggage room.