Sofitel London Heathrow T5

No overall comment. (108069446)

No overall comment. (107586931)

Very very soft bed - have to request hard/ortho matress next time

No overall comment. (107302333)

Proximity to T5 and cleanliness

Not all facilities available in the room - certain power points did not work and no bottled water

I have stayed in some of the world's best five-start hotels, this one compares very favorably with any modern luxury hotel anywhere! (107854579)

Modern, clean, sophisticated, large well appointed rooms, shower AND bath, good choice of restaurants, high staffing level, very easy access to terminals.

No overall comment. (107200725)

One request was made to reception - this request was not actioned by hotel staff. To be ignored in a 5 star hotel is unacceptable