Pembridge Palace Hotel

No overall comment. (107633577)

No overall comment. (107718440)

Excellent (107855695)

Good value for money; central

Given the price, no bad points

No overall comment. (107919826)

Prix

Propreté, accueil

No major complaints, overall pleasant and satisfactory - good value for money. (107328677)

Hotel and room clean; room and bathroom tidied up every day; qiet area and nice view from the room; acceptable distances to public transport and shopping areas. Polite and helpful staff.

The rooms are a bit too small for two people moving around. There is no space for storing your luggage away during your stay.

Good value for the money, nice place to stay in a nice and secure quiet area. We have been very satisfied and can recommend this hotel to anybody who does not expect a king size room unless paying four or five times as much. (107469356)

Hotel clean and well organised; room and bathroom clean and tidied up properly every day; quiet street and nice view from room; friendly and helpful staff; proper and clean bed and bed linnen. Fresh and good quality bath towels.

Room a bit small but size just acceptable if you are out all day and just need the beds - space too narrow when two people are moving in the room. No space for storing the suitcases! Only limited number of slices of toasted bread brought at any one time, even during peak time with lots of people in the breakfast room. Could be better organised.

it was good (107472433)

nice view and good size room.

i wanted to double room, instead i got a twin. no coffe or tea option.

Generally quite unpleasant. (107341363)

reception was clean and looked smart

The carpet was coming away from the stairs in our room, there was obvious evidence of damp on the walls of the room, the mattress had collapsed on one side of the bed, one of the electrical sockets in the room didn't work properly, the tv had very few channels in english, and fairly poor reception, the sink didn't drain properly and had no plug in it. The shower was luke warm in the morning, there was a large gap under the door which we had to cover with a towel, the bathroom had an unpleasant smell, the light fitting was in pieces on the ceiling, the hair dryer in the room was intermittent to say the least.

No overall comment. (107341926)

I couldn't find my toilet/shower room, but when I enquired I was treated with good grace and someone came upstairs showing me where to go. Good service. (107347206)

Again, good value breakfast.

The personal bathroom was 30 steps up.

Good value. (107343151)

Good value for accommodation and breakfast.

"Hot" water was tepid, shaving was like camping and little time could be spent in the shower.

Good stay overall (107368771)

Excellent Food Fast Service

Full address with plot/house no. on website would be easy to locate Specious WC area would be more beneficial

Overall, for the price, not bad. (107761523)

Room was clean, bed was comfortable, window opened (unlike another hotel I stayed at recently)staff were friendly. Bedding and towels were clearly well-used but clean.

Relatively minor - Had to wait for ten minutes to book in as the reception desk was unmanned, which was tedious after four hours travelling with a heavy backpack. "Continental" breakfast seemd to consist of cheap-looking sliced bread to toast, with various accompaniments - not a croissant in sight....

No overall comment. (107807970)

No overall comment. (107766776)

No overall comment. (107460058)

La zona está bastante bien es ,uy bonita y acogedora el precio es muy asequible pero la atención deja que desear. (107959900)

La zona está bastante bien, muy tranquila y bastante bonita. Tiene un buen precio.

Las habitaciones son demasiado antiguas y el desayuno tanto la calidad del mismo como la atención del personal fue mediocre

No overall comment. (107305339)

No overall comment. (107392393)

overall enjoyed our stay and would definately consider coming back next year. (107389454)

room was an adequate size for the three of us. Clean and hoovered which is in my opinion very good, excellent continental breakfast and plenty of it. Enjoyed it very much.

One little complaint the pillow in the bed was a bit on the smelly side.

No overall comment. (107590878)

Very poor (107965278)

Location

Rude unhelpful staff on check in. Filthy room complete with snot on the walls and bed bugs. No tea making facilities in room.

Good..will use again (107648098)

Great value and fine for the price and staff are helpful Well done!!!

The location and the lift was the best, otherwise this hotel leaves you nothing more than any other hotel in terms of size and cosiness. They're all alike in this price range, it seems... (107436200)

The hotel had en elevator, which was great since we had a stroller and two kids. Pembridge is located in a safe and nice district - Queensway is a great street where everything you need is found. Close to the city!

Bedlights out of order, the toast-system at breakfast, no tea-facilities on room, the maintenance forgot to close our door properly one night!!!

Overall the hotel was good for my needs I would recommend to my friends (107942033)

The staff were very good, a good service was provided.

I found the room very small and the heating was adequate

Very poor. I will never book myself into this hotel again. (107851967)

Can't think of any.

1. Tiny room. 2. Inadequate heating in room 3. Old, used and unattractive towels 4. Noise outside room late into the night 5. Crowded breakfast room 6. Cold shower on the second day 7. toilet in poor working order 8. The room was NOT en-suite as suggested on the website 9. Generally poor reception

No overall comment. (107616432)

good lacation

needs attention on facilities and condition of room

Nice stay, nice break away, good location (107774977)

Comfortable bed, good location, nice pubs and restaurants around, 3 tube stations nearby/3 tube lines nearby, good shopping nearby

Simple breakfast, broken electrical shaving socket (and no backup available), a little noisy (next door and upper rooms)

No overall comment. (107428661)

We adapted, and we were quite satisfied. (107463117)

Room not big, but clean, warm and pleasant, TV, lift, staff friendly, not far from the Tube, shopping facilities and nice restaurants nearby

Hotel would need some renovation, not cheap, sometimes poor sleep because of noisy guests, breakfast management needs some improvements

bad impression of the hotel. (107360691)

The response of your male staff is slow and unwillingly to our request for changing the poor room in the basement. I will never book your hotel again in the future.

No overall comment. (107505499)

Es un hotel que esta muy bien situado y que esta limpio,ademas el personal es bastante agradable.Pensando en que todo es carisimo en Londres,esta bastante bien (107907459)

hotel bastante limpio Muy bien situado desayuno bastante bien

Me parece un poco caro para lo que era

No overall comment. (107488964)

sehr ruhige und zentrale Lage

sehr unfreundliches Personal beim Fr

It's fine but it is not like a three star hotel! (107369577)

You can eat as much as you want (cheese, eggs, bread/butter/jam, cereals), bed and sheets were fine, area nice and calm (except for the wooden floor), close to hyde park and underground stations (10min from bayswater)

No Shampoo or shower gel (just plain soap), a few haires in the bathroom and nothing to block the bath, tv doesn't have a good reception, carpet damaged at some places

No overall comment. (107882642)

No overall comment. (107929181)

No overall comment. (107245397)

No overall comment. (107178723)

Price and location

Small rooms, unconfortable beds, TV not working

No overall comment. (107262990)

No overall comment. (107105658)

convenient location quiet

no phone in one room non working TV in one room

No overall comment. (107109619)

There were no tea making facilities in the room, and were only available in the lobby for 50 pence. Staff never answered the phone in the lobby, so we had to go downstairs to ask anything. We had to sleep in twin beds despite the fact that we stayed 3 nights nad requested a change several times. Bad pillows, no service...and no access to the park behind the hotel because the desk staff couldn't find the keys.

This stay was not as pleasant as our first. We were probably given the worst room in the hotel. (107121244)

Hotel is very lovely and clean. This was also my second time I had stayed in this hotel this year. Everything was really excellent the first time so we decided to come back.

The room this time was less clean, more worn and our TV had just about no reception.

No overall comment. (107120152)

I had read previous reviews of this hotel which were mainly negative, but I found this hotel to be absolutely fine. I had my 9yr old with me and I found the area to be safe, and quite lively even at 9pm. The staff were nice, the room was small but clean and it was identical to the photograph on the website and the breakfast was fine. I had no problems whatsoever. (108066966)

The central location, and hotel was easy to find on arriving in Bayswater. This hotel is absolutely fine for an overnight stay and I would come again.

No tea/coffee facility in the room. Available in reception at a charge of 50p

No overall comment. (108052635)

No overall comment. (108035267)

No overall comment. (108076276)

as a 3 bed room it was fair value for money (99765199)

staff very friendly , I really wanted a single room but was told there wasnt one available but I was still charged 55pounds even though I was staying alone

generally the room was shabby, curtains falling off the rails, the fabric on the box of the bed was torn in many places

Cleanliness of room, reviews of other travellers (97806157)

Central location

Dirty rooms, cold showers

No overall comment. (97852585)