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Cotswold Gateway Hotel hotel ratinghotel ratinghotel rating

Cheltenham Road, Burford , OX18 4HX
Excellent
Overall rating from 50 reviews

Guest reviews of the Cotswold Gateway Hotel

Good
Linda from Reading, GB (Young couple) 16 February 2010

No overall comment. (108100643)

positive comments Good location, friendly staff food excellent, lots of choice and good value
negative comments bedroom outdated, needs redecoration
Excellent
Anonymous (Young couple) 21 January 2010

Excellent. You have to get there! (108651926)

positive comments This White Hart hotel in Dorchester-on-Thames was excellent (food, staff, gorgeous place and inside), gorgeous!, for a good price. Even nicer than on pictures!
negative comments I don't see any.
Excellent
Gill from London, GB (Young couple) 24 November 2009

We had a fantastic time at the Cotswold Gateway Hotel. The staff were very accommodating and friendly. The food was fantastic and enjoyed next to a roaring open fire. On arrival our room had a chilled bottle of wine and a basket with chocolates and fruit - this you would usually expect in a 5 star hotel and a wonderful touch. The local area is very pretty and the location of the hotel is in walking distance of shops and restaurants. Would highly recommend. (108245907)

positive comments Wonderful warm friendly staff nothing was too much trouble. Fantastic food, very comfortable room, a nice touch was a bottle of wine, fruit and chocs in our room on arrival. Really good menu and excellent food enjoyed next to a roaring open fire.
negative comments The property is located on a mini roundabout.
Excellent
Anonymous (Mature couple) 08 September 2009

Very satisfied with facilities, location and food (108837181)

positive comments Service and food was excellent. Staff very helpful. Ideal situation for touring the Costwolds.
negative comments Noticeable traffic noise from A40 all of the time. Needs some renovation (windows) and re-decoration
Good
Anonymous (Young couple) 01 September 2009

Very pleasant hotel for a couple of nights, would stay again for a similar occasion (wedding nearby) (107484996)

positive comments Good breakfast, friendly staff, overall very clean and well presented
negative comments Shower was only real disappointment - hard to control temperature and very little water pressure. Room quite small but adequate for one night.
Excellent
Anonymous (Mature couple) 30 June 2009

No overall comment. (107361523)

positive comments Very friendly and welcoming staff. sorted my gluten free dinner very easily. Very clean room
negative comments shower was terrible. Mixer taps and very little power
Excellent
Nicola from Barnsley, GB (Young couple) 30 June 2009

As we arrived early evening and had to dash out more or less straight away, were back late and then away straight after breakfast, we saw little other than the bedroom and breakfast room. However, we slept well, ate well and were dealt with excellently by the staff so the bits we experienced were a pleasure. (107398318)

positive comments Everything was clean and the staff were very efficient and friendly. It was relatively easy to find, not noisy for the location and the breakfast was nicely cooked.
negative comments Not really bad point as such, more areas to improve. The breakfast was lovely but more variety of fresh fruits and dried fruits would have been nice. The car park was very busy when we arrived and we struggled to get parked but not sure how this could be improved as additional space looked limiting!
Excellent
Anonymous (Same sex couple) 17 June 2009

good hotel and would recommend it to a friend (107308368)

positive comments we were upgraded unexpectedly which was great!
negative comments struggled to turn off shower!
Excellent
Seppo from Lahti, FI (Group of adult friends) 10 June 2009

No overall comment. (107405365)

positive comments Excellent service from the staff
Good
Anonymous (Solo leisure traveller) 01 June 2009

No overall comment. (107455491)

Excellent
Anonymous (Mature couple) 01 June 2009

Pleasant and convenient for purpose of our visit (107907894)

positive comments Veryb good breakfast
negative comments Very slippery bath and shower lever did no shut off shower
Good
david from darlington, GB (Mature couple) 01 June 2009

ok (107943539)

positive comments convenient location and friendly
negative comments expensive considering quality and facilities offered.
Excellent
leila from daventry, GB (Family with older children) 05 May 2009

this is the second time i have stopped in 13 months. Re visits I think speak for themselves, especially when its nearly a 50 mile trip and was just one night (107647504)

positive comments love the 'non-snobbery' approach. All treated us well, which when you have childrend on tow, noses can become stuck up. On blanace though was eloquent and in keeping with the well refined area. the room was spacious and felt very laid back
negative comments would love to have a slighlty lower cost food menu
Good
victor from stone, GB (Mature couple) 15 March 2009

No overall comment. (107703534)

Good
Anonymous (Solo leisure traveller) 13 March 2009

Good (107552340)

positive comments Helpful staff, accomodating of an early breakfast request.
Excellent
Anonymous (Group of work colleagues) 10 March 2009

No overall comment. (107745249)

Average
Anonymous (Young couple) 03 March 2009

No overall comment. (107776713)

Excellent
Paul from Leyland, GB (Solo business traveller) 14 February 2009

Very Good (107625719)

positive comments Good location for where I was working, Check-in Staff very good, Bar Staff very good and I had a good meal also.
negative comments None to note
Excellent
Rebekah from Northwich, GB (Solo business traveller) 06 February 2009

No overall comment. (107703408)

positive comments excellent food
negative comments the only thing I found annoying was in my room, the fact that i had to go through two doors to get to my room was really irritating, trying to get through two doors with my luggage and going through two doors to get to the bathroom etc
Excellent
William from COVENTRY, GB (Solo business traveller) 23 January 2009

No overall comment. (107798107)

Good
Anonymous (Solo business traveller) 09 January 2009

The night staff and the restaurant personnel were very nice and pleasant. It was nice having the restaruant adjacent. (107575571)

positive comments For the most part the staff was very helful and nice.
negative comments When I checked out in the morning I recieved a note the prior evening stating my credit card was charged and that I had to do nothing, but in the morning a different atendent tried to recharge my credit card. I belive it was only charged once so there is no issues.They also do not have a 24 hour front desk person. It hindered my checkout since I had to pay a taxi a few extra pounds so I could recieve my receipt to claim on my buisness expense.
Excellent
david from darlington, GB (Mature couple) 27 December 2008

Perfect - We Shall Return!! (107858577)

positive comments Warm Welcome, Good Food, Comfortable.
Good
John from Harlow, Essex, GB (Other) 15 December 2008

Overall good, and I'm sure if I'd been staying in the main hotel, then it would have been excellent (107894855)

positive comments Very cosy in the main hotel. Ate in the bar on a table next to the fire, food excellent, very warm cosy atmosphere.
negative comments Stayed in the Annex, room not very warm and small quilts
Excellent
Anonymous (Mature couple) 14 December 2008

Everything was excellent. (107771397)

Good
Anonymous (Solo leisure traveller) 18 November 2008

Served my purpose. (107444662)

positive comments Easy to find, staff very welcoming, room clean and tidy.
negative comments Price charged was £65 without breakfast but there was a huge hoarding outside advertising rooms for £55. Shower didn't work and rooms smelt musty.
Average
Anonymous (Mature couple) 18 November 2008

No overall comment. (107778622)

Good
Anonymous (Solo leisure traveller) 26 October 2008

No overall comment. (107813548)

Excellent
Anonymous (Group of adult friends) 08 October 2008

enjoyed stay, evening food smelled nice (we ate out) (107655703)

positive comments ideal location, very clean and friendly.
negative comments shower was tempremental. Evening menu expensive, suggest reduction for residents to encourage them to eat in.
Excellent
HELOISE from LINCOLNSHIRE, GB (Family with older children) 08 September 2008

Will certainly be coming back for a leisure visit next time. food and service was excellent. (107134304)

positive comments excellent all over, couldnt fault it.
Excellent
Margaret from Bristol, GB (Mature couple) 28 August 2008

Lovely hotel, excellent food and accommodation,very comfortable and luxurious room (107160863)

positive comments Friendliness and helpfulness of all staff, in particular the manager and waitress.Dog was welcomed too.
Good
Anonymous (Group of adult friends) 23 August 2008

Except for the housekeeper's blunder, the stay was quite enjoyable, however we were very surprised that we were not offered a discount for the night or a complimentary meal or something. (107127627)

positive comments Enjoyed the breakfast included each am. Pub was lovely with good food.
negative comments Housekeeper came to clean our room while we were out for the day and left our door open for the entire day. A bit of a shock when we came home after 7:00pm. that night.
Good
Lucy from Oxford, GB (Solo leisure traveller) 12 August 2008

No overall comment. (97163715)

negative comments i booked my stay at this hotel online and although my confirmation was for the correct date (9th august), i was very surprised to receive a call from the hotel receptionist very late at night on the 9th july, asking me where i was and if i was planning on checking-in that night??!! i guess i should just be grateful that they did call so that i could inform them of their mistake and was also lucky that they still had a vacancy for my originally requested night in august!
Excellent
Claire from Norwich, GB (Young couple) 30 July 2008

Very happy with our visit and would definately come to this hotel again in the future, have already recommended this hotel to others. (97362516)

positive comments Staff were very polite and friendly, the room was very clean with housekeeping coming in each morning to make beds and fold towels. The food in the restaurant was exceptional and the portion sizes were enormous.
negative comments No plug sockets next to the mirror so i had difficulty using my hairdryer and straightners.
Excellent
Anonymous (Mature couple) 30 July 2008

No overall comment. (97957138)

Good
Paul from Barrow In Furness, GB (Group of work colleagues) 15 July 2008

Will use this Hotel again. (97601891)

positive comments Very pleasant stay,staff very friendly,good food and real ale.
Excellent
Anonymous (Young couple) 01 July 2008

Good value for money for this location. (97118517)

positive comments Excellent 4-poster room, very good evening meal, nice fruit basket in room, pleasant atmosphere in bar, good parking facilities.
negative comments Shower pressure could have been better and temperature of shower was difficult to adjust.
Excellent
Louise from Winchester, GB (Other) 30 May 2008

No overall comment. (97932846)

positive comments Exceptionally clean hotel with elegant yet comfortable furnishings and friendly, helpful staff.
Excellent
CHARLES from BENFLEET, GB (Young couple) 16 May 2008

No overall comment. (97272646)

Excellent
antony from Heathfield, GB (Other) 28 April 2008

excellent (97963430)

positive comments food was superb. staff luckily had a sense of humour.
Good
Anonymous (Group of work colleagues) 19 April 2008

No overall comment. (97218662)

positive comments authentic style
Excellent
Anonymous (Mature couple) 09 April 2008

No overall comment. (97346018)

Good
Aurore from Ealing, GB (Young couple) 27 March 2008

No overall comment. (97471289)

positive comments The bathroom was really spacious and clean - double glazing window
negative comments The room itself was a bit small but for an overnight stay it is good enough. It is sometimes quite convenient to have a TV with incorporated DVDs. We had a very annoying plumbing noise thoughout the night.
Excellent
Jo from London, GB (Young couple) 26 March 2008

Excellent hotel we are definitely going back there in the summer. (97249806)

positive comments Fantastic location, lovely pub, restaurant, cafe - food great and all on site
negative comments Room a little shabby and small but for one night ample.
Good
Anonymous (Solo business traveller) 26 March 2008

No overall comment. (97849179)

positive comments Local to my meeting
negative comments Constant sniffing of off duty staff member in bar!
Excellent
Graham from Chadwick End, GB (Mature couple) 12 March 2008

This hotel is ideally situated and very easy to find - you don't need a map! The staff are very friendly, nothing seems too much trouble. The rooms are very nicely decorated and have recently been refurbished. The restaurant menu was quite extensive and the staff were very accomodating. We had a special dietary request and the chef was only too pleased to help! This hotel has a cosy, friendly feel to it without being intrusive. I would definitely recommend it to other travellers, especially couples but also families. (97702646)

positive comments We had a superb room, very nicely decorated, with a huge bathroom and a huge four poster bed!
negative comments There was nothing to dislike about our accomodation, it was all absolutely perfect.
Excellent
Anonymous (Solo leisure traveller) 26 February 2008

No overall comment. (97578994)

Good
Adam from Whitstable, GB (Solo business traveller) 17 January 2008

Hotel is clean, pleasant, and adequate for a business traveller. Easy to find as is literally just off A40. Food is excellent and staff friendly if a bit confused. Welcome and 'goodbye' at reception was a bit minimal. (97864039)

positive comments Food was excellent. Bar serves real ales.
negative comments Nothing
Excellent
Anonymous (Solo business traveller) 09 December 2007

Very good staff. I was arriving late so rang the hotel to let them know I would be delayed. I asked if they did room service and was told that they didn't normally but as I was arriving late I could arrange something in my room when I got there - and they didn't make a room service charge. Very friendly welcome - will be staying there again (97956934)

positive comments Very clean and comfortable, very nice bathroom - large, soft bath towels!
Good
Montserrat from crick, GB (Mature couple) 14 November 2007

No overall comment. (97379053)

positive comments Internet
negative comments the room was very poo and in urgent need of a revamp. It was very very old fashion and although clean the room was very small and all the furniture was very outdated.
Excellent
Anonymous (Mature couple) 20 October 2007

No overall comment. (97904265)

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