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The Britannia Nottingham Hotel hotel ratinghotel ratinghotel rating

St James Street, Nottingham, NG1 6BN
Good
Overall rating from 104 reviews

Guest reviews of the The Britannia Nottingham Hotel

Excellent
Anonymous (Mature couple) 07 December 2008

No overall comment. (107556127)

Average
Cheryl from Oxford, GB (Group of work colleagues) 13 November 2008

No overall comment. (107846847)

Excellent
Mickaela from Hull, GB (Group of work colleagues) 21 October 2008

No overall comment. (107410613)

positive comments The hotel was clean staff were friendly and just a real nice place to stay
Good
Suzanne from Bedford, GB (Solo business traveller) 20 October 2008

Will use hotel again, as close to works HQ (107945211)

positive comments Clean, comfortable, spacious room.
negative comments Hair dryer not available
Good
Anonymous (Mature couple) 03 September 2008

i like the hotel but find hard to park,as the car park which is next is very expensive (107177808)

positive comments i really enjoyed the hotel,everything was fairely ok
negative comments they was no t.v remote control in my room,also the room was some reason smelling cigarettes which was very annoying tried to call the receiption few times with no answer other than that all was ok
Excellent
Anonymous (Young couple) 15 August 2008

After finally getting in the room the stay turned out well. (107159483)

positive comments was given a better room
negative comments we thought with giving credit card details that the money would come off the card. on arrival my son was told he had to give card details again or pay cash. I had to ring the hotel to give my card details again.By this time my son was loosing his temper.
Good
Anonymous (Young couple) 10 August 2008

Fair while cheap. (107126390)

positive comments clean reception, helpfull staff.
negative comments tiles missing in bathroom, keycards not working on second day, cleaning lady entering the room at 07:00 on the second morning!
Excellent
Anonymous (Mature couple) 04 August 2008

We had a lovely time and the staff were very friendly and helpful. Nottingham is a lovely city with loads to see and do. (108042541)

positive comments Very central hotel which made it very easy to visit and explore the sights and attractions of Nottingham by foot. Weather was fantastic!
negative comments Room overlooked multi-storey carpark opposite and there was audible noise from the air vents from there when windows were open. Room only had a bath (not a bad point but an option of a shower as well would have been nice - there was plenty of room in the bathroom)
Excellent
Paul from Hartlepool, GB (Mature couple) 19 July 2008

No overall comment. (97485853)

positive comments Very central.price for room good
negative comments Breakfast a total discrace. Parking ASTRONOMOCAL.
Good
Anonymous (Group of work colleagues) 15 July 2008

The hotel was great, however the staff were not. (97838940)

positive comments The rooms were an excellent standard and very clean.
negative comments We found the reception staff to be less than helpful. We enquired about the cost of the car park but found that the staff were to busy to help us. We also asked them to book us a taxi but after half an hour of waiting in the reception area found out that they had not booked us one. Once they finally did (after asking 2 more times) we had already missed our booking at the place we were going to.
Good
Susan from Beccles, GB (Group of work colleagues) 08 July 2008

No overall comment. (97854411)

Poor
Anonymous (Other) 17 May 2008

Diabolical to say the room was advertised at £105.00 per night, the room was nothing like the modern room advertised on any website. The broken shower was reported but nothing was done about it. (97281157)

negative comments Shower didn't work. Curtains were hanging off rail. Room was dirty. Other residents were kicking the door at 4.30am.
Good
Pam from Newcastle upon Tyne, GB (Mature couple) 29 January 2008

No overall comment. (97422975)

Good
Anonymous (Group of adult friends) 25 January 2008

No overall comment. (97273986)

Excellent
Helen from Nottingham, GB (Mature couple) 05 January 2008

God stay, but overlooking main road. Staff brilliant. (99627444)

positive comments Spacious pleasant room
negative comments overlooking main road
Good
James from East Cowes, GB (Solo leisure traveller) 02 December 2007

No overall comment. (97801375)

Average
Anonymous (Solo business traveller) 30 November 2007

No overall comment. (97932544)

Good
Anonymous (Solo leisure traveller) 28 November 2007

Over all the hotel was comfortable and the staff were friendly. (97290700)

positive comments It was close to the train station and heart of Nottingham
negative comments the shower was not adjustable and seemed to be designed for a person 4 foot in height. The bar staff did not appear to know what they were doing, serving brandy in a tumbler, when they had brandy glasses on the shelf next to the bottles of brandy.
Average
Sandeep from Cambridge, GB (Young couple) 28 November 2007

No overall comment. (97969713)

positive comments location - close to city centre
negative comments shower was poor, fridge did not work. bar area was a bit drab
Good
Anonymous (Solo business traveller) 25 November 2007

The package represented fair value for money, given that it included bed, breakfast and dinner. The first room I checked into had water coming in just above the window, but I was immediately given another room. The staff were courteous and the restaurant staff were particularly welcoming. The standard of food was acceptable most days except one and there was plenty of it. The noise from what I assume was the heating was a problem at night. Overall the hotel had an air of having seen better days. The room was well equipped but a little worn at the edges (literally). For a business trip, this was fine - and it felt safe, which as a solo traveller I consider important - but it is not a hotel I would use for leisure.In fairness, with the exception of the problem with the lock, I didn't report my concerns to the staff and so they didn't have a chance to put things such as the lights and towel rail right. (97948465)

positive comments The room was spacious and well equipped. The restaurant staff were friendly. I liked the fact that a jug of iced water was provided for each meal.
negative comments The swipe card for the door was unreliable. On three occasions I was unable to get into the room at all and had to go back down to reception for help. There was no mirror in the room or bathroom with adequate lighting for doing make-up. The noise from the heating ( even though I'd turned it off in my room) was constant throughout the night. The heated towel rail wasn't working. The bathroom was clean but the bath sealant was discoloured by mould in places.
Good
marie from portrush, GB (Same sex couple) 24 November 2007

my husband and i stayed at the hotel in september this year for a week and we had a great time the only thing i could complain about was the double room was a bit small for two people staying for a week and it was very warm the food was okay but we still will go back again as you only get what yo9u pay for and we would recommend it to anyone we read bad reports and i wondered if we had got the wrong hotel (97487117)

positive comments i was most impressed with the twin room my friend had it was big and bright and had two double beds and two bathrooms what more could we have asked for
Poor
Anonymous (Group of adult friends) 14 November 2007

No overall comment. (97844290)

Good
Anonymous (Solo business traveller) 10 November 2007

No overall comment. (97832458)

Good
angela from liverpool, GB (Young couple) 21 October 2007

Everything was perfect about the booking. I did it months in advance and was a little worried as it was my first internet expierience with no verbal correspondance. Called the night before and everything was organised and arranged. Excellent! With thanks Angie lu. I felt sorry for the receptionist as he was accepting rude behavior from a guest and still held it together and provided excellent customer skills despite a massive demand from the queue of us waiting. (99789610)

positive comments Sad but. was glad of the availability of a smoking room as soom of us still do. It is appreciated that the hotel will acccept it.
negative comments Really nothing. It was convieneint and satisfactory.
Average
Anonymous (Solo leisure traveller) 17 October 2007

No overall comment. (97247326)

positive comments Quiet, coffee facilities
negative comments small, no air con,
Good
Anonymous (Mature couple) 17 October 2007

Would like to have known more about the evening meal times. 6.30 is too late - we had to be at the theatre for 7.30 so it was a bit of a rush. The meal was disappointing - the soup was good and so the puddings - but the main courses were very poor. The dishes should have been labelled - didnt know what the dishes contained. There seemed to be no waiter service at all. Nice to get a jug of water, but never asked if we wanted any other kind of drinks. Manager very cheerful and obliging. (97835781)

positive comments spacious, comfortable, and convenient for city centre, Very good choice breakfast - except the hot drinks.
negative comments car parking fees not made very clear - especiially about the discount. tea served at breakfast - didnt like the flask idea - poor cup of tea and coffee.
Poor
Graeme from Basingstoke, GB (Mature couple) 15 October 2007

No overall comment. (97841184)

Good
Anonymous (Solo business traveller) 02 October 2007

No overall comment. (97459110)

positive comments lovely room - freshly painted and decorated in a stylish fashion.
Good
Anonymous (Group of adult friends) 26 September 2007

Far too expensive for one night. (97459094)

negative comments Shower was terrible. Wouln't stay correct temperature.
Good
David from Leicester, GB (Group of adult friends) 25 July 2007

No overall comment. (97406474)

Excellent
Jonathan from Ripon, GB (Young couple) 20 July 2007

Nice staff both on reception and in bar/food. Lovely room. (97866742)

positive comments GREAT FACILITIES FOR PRICE, GREAT LOCATION
negative comments No pool or gym
Excellent
Anonymous (Mature couple) 19 July 2007

Very good (97352080)

positive comments nice bed
negative comments everthing was ok
Good
sunil kumar from salisbury, GB (Solo business traveller) 15 July 2007

No overall comment. (97606346)

Excellent
Anonymous (Solo business traveller) 04 July 2007

No overall comment. (99018054)

negative comments Not being able to use electron card, it caused a lot of unnecessary stress also having to pay every day for parking
Average
Anonymous (Young couple) 21 June 2007

good spacious room (99704959)

negative comments the fire alarm going off at 5:30am in the morning twice due to a problem in the staff quarters. nothing was offered to compensate us having to get dressed at this time and come downstairs
Good
Anonymous (Solo business traveller) 18 June 2007

Inadequate information about where to park. having turned up the James St car park was full I parked in other multi storey and phoned reception who said that ok ,on leaving I was told couldnt validate ticket cost me (99257903)

positive comments Clean and adequate
Good
lionel from Hayling Island, GB (Mature couple) 17 June 2007

No overall comment. (99519578)

positive comments Central position and still quiet
negative comments The bar was dark and uninviting. We wanted to just sit with a drink and talk to our relatives but instead we went to another bar.
Good
Anonymous (Young couple) 06 June 2007

No overall comment. (99361851)

Excellent
Karen from Stoke-on-Trent, GB (Group of adult friends) 30 May 2007

No overall comment. (99335192)

Excellent
Anna from Edinburgh, GB (Young couple) 21 May 2007

No overall comment. (99419677)

Average
Anonymous (Solo business traveller) 19 May 2007

No overall comment. (99674845)

positive comments nice atmosphere
negative comments my room was very close to the elevator, had problems with sleeping during the night coz of that ! The room was pretty chilly between the hours of 9 pm till around 1 am that i went to bed. I had to work and it was not comfortable at all......
Good
Anonymous (Young couple) 10 May 2007

No overall comment. (99127766)

Excellent
Susan from Lincoln, United Kingdom;GB (Mature couple) 09 May 2007

Very pleased with the accommodation. Rooms very clean and maintained to a good standard. Very good size room. Excellent food. Ideally situated for all local attractions. (99587498)

positive comments Lovely sized room and very clean. Ideally situated for shopping, theatre and pubs. Car Park right opposite the hotel entrance. Excellent Food.
negative comments No complaints at all.
Good
Simon from Worthing, GB (Same sex couple) 08 May 2007

No overall comment. (99236707)

Good
Anonymous (Solo leisure traveller) 14 April 2007

This hotel is in a good location for a good days shopping and close to the exciting night life (99378589)

positive comments Its location is excellant,having stayed here before,I knew this
negative comments The hotel is still in need of freshening up and updating in certain areas
Average
Anonymous (Group of adult friends) 13 April 2007

I would have liked to have seen a proper view of the rooms as they weren't liked the picture. The reception area and bar was the cleanest rooms in the hotel. Location was it was fine. There was a nice pub round the corner called the castle where you could get a drink and sit outside.There was also a gorgeous Indian restaurant called Eastern Spice, the staff were lovely and the food was delicious. (99811282)

positive comments The room was a decent size.
negative comments Very poor cleanliness with regards to the bathroom.Very old and dated. There was a fridge in the room that didn't work so what was the point of having it !
Poor
Anonymous (Young couple) 04 April 2007

I wouldn't recommend this hotel to anyone - pay the extra cash and stay in one of the other chain of hotels over the road. Although the location was good, it was marred by the tardiness of the staff and the scruffiness of the hotel. (99061774)

positive comments The Room was perfectly adequate for one night, more than that its a tight squeeze. But don't expect (when you book online) for your requests to be honoured at all. They confessed they don't even read the comments.
negative comments The attitude of the staff stinks, they say sorry so flippantly - its like they are so used to saying sorry - its doesn't mean a thing - its just another word to them!
Good
Emma from Ilkeston, GB (Young couple) 31 March 2007

No overall comment. (99479628)

Poor
Anonymous (Solo business traveller) 31 March 2007

No overall comment. (99537912)

positive comments Convenient for city centre
negative comments Non-smoking room was smokey. Walls are paper thin. Buffet dinner was bad. The bar is amazingly dated. Executive room was far from 'executive' standard.
Excellent
Anonymous (Group of adult friends) 28 March 2007

parking was meant twobe discounted but still paid twelve pounds for just over thirteen hours stay (99469499)

positive comments clean ~in the heart of ciy
negative comments parking
Good
leah from stoke, United Kingdom;GB (Group of adult friends) 28 March 2007

No overall comment. (99768872)

positive comments clean great value for money

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