Anonymous (Solo business traveller) 20 October 2008
No overall comment.
(107887309)
Anonymous (Solo business traveller) 17 October 2008
No overall comment.
(107927000)
sanath from middlesex, GB (Solo business traveller) 11 September 2008
No overall comment.
(107215688)
Craig from York, GB (Mature couple) 27 August 2008
Good friendly hotel
(107202215)

Excellent friendly owners/staff. Good location. Best breakfast I have had.
Anonymous (Solo business traveller) 09 July 2008
No overall comment.
(99008263)
Anonymous (Same sex couple) 04 July 2008
No overall comment.
(108018115)
Jeanne from Hythe, GB (Solo leisure traveller) 30 June 2008
Good overall - felt very comfortable and secure despite no lock on my bedroom door.!
(108051535)

Welcoming staff. Good facilities in room e.g. tv, sweets, tea,coffee, biscuit, hot chocolate. Nice bathroom, good shower. Good breakfast.

Door did not lock. Breakfast tables could have been cleaner.
Anonymous (Mature couple) 21 May 2008
If this hotel was not pre-booked we would not have chosen is hotel outside appearance poor,entrance not much better but room and bathroom acceptable.
rather expensive for level of accomodation.
(97006832)

The breakfast

first impressions not good,outside of building poor.
Anonymous (Solo business traveller) 18 April 2008
No overall comment.
(97170934)
Anonymous (Solo business traveller) 08 March 2008
No overall comment.
(97856381)
Ikunna from london, GB (Solo business traveller) 07 March 2008
Everyhting was lovely
(97709749)

Fantastic service,friendliness and up to date for a 19th century lovely building
Anonymous (Solo business traveller) 01 March 2008
Good Quality Hotel
(97551672)

Performance of Staff, Online booking, Facility and Equipment of room and overall hotel as well as cleanliness

Nothing
neil from stratford on avon, GB (Young couple) 23 February 2008
On the whole we had an enjoyable stay and we were made to very welcombe. On the down side tghe room hadn't been hoovered before we arrived and it would have been handy to have a few more power sockets available. We both felt that £70.00 was a little over the top but all in all we would happily recommend the hotel to others.
(97304797)

The hotel was easy to find and everyone was very freindly and helpful.
Anonymous (Solo business traveller) 21 November 2007
Generally I was happy with being able to book on line at short notice. The room felt rather uncared for however and could have done with a refurbishment, a closed wardrobe, wires ducted away etc. On the plus side, the hosts were pleasant and helpful.
(97469168)

Plenty of hot water; convenient for town centre.

Heating only just adequate on a cold night; curtains did not draw properly and needed extra hooks; bathroom ceiling in poor repair; bedroom door only lightly secured at night.
Anonymous (Solo business traveller) 13 November 2007
No overall comment.
(97574750)
Anonymous (Solo business traveller) 29 June 2007
No overall comment.
(99119089)

Friendly lovely big room excellent breakfast

Exteria was not as promising as inside
Anonymous (Solo business traveller) 26 June 2007
No overall comment.
(99228942)

Very friendly and welcoming

Hotel a little dated although comfortable
Anonymous (Solo business traveller) 25 June 2007
The hotel looks charming at first glance but when there it has a look and feel of needing refurbishing. Old noisy toilets, door springs, floor boards etc. It is in an excelent location and the service was efficient and friendly, if left to continue in the way it is I feel buisness could be lost.
(99552620)

friendliness of the owners

hotel is looking tired and needs refreshing
martin from poulton - le -fylde, GB (Solo business traveller) 22 June 2007
No overall comment.
(99435815)

friendly staff
Anonymous (Mature couple) 21 June 2007
Overall we were happy with our stay and would stay here again if in the area.Julie and kevin,the owners could not have been more helpfull and courtious,they made us very welcome
(99546268)

Friendliness and helpfull owners.We were able to check in before midday which was excellent
James from Duns, GB (Mature couple) 19 June 2007
No overall comment.
(99605578)

Clean, friendly, good location & excellent value
Peter from Abingdon, GB (Group of work colleagues) 18 June 2007
Nice friendly hotel very close to town. Helpful, cheery owners, and good breakfasts. Rooms were fine but needed cheering up a bit, but we did understand that a refurbishment program was underway to bring the hotel upto 3* rating.
(99998674)

Closeness to town and warm welcome from proprieter.

A little tired, but other rooms had been refurbished and more were to follow.
Anonymous (Solo business traveller) 17 June 2007
The hotel is well run with the people running it very helpful and accomodating. The food was very good and the service excellent. In addition it is well located for the center of Newmarket, while not in the town itself.
(99345068)

Friendly and very helpful staff, well located for my needs. Good food and a tidy room.
Charles from Reddish, GB (Solo business traveller) 03 June 2007
No overall comment.
(99993707)

Clean and Tidy. Polite efficient staff.
Anonymous (Young couple) 26 May 2007
Over all I enjoyed my stay however the bar could have been stocked slightly better and soft drinks could have been chilled before serving.
(99235349)

Large room and friendly service

Some areas of the hotel appeared to need more renovation however this was explained in the welcome pack
Anonymous (Mature couple) 24 May 2007
My husband and I stayed only one night and from our point of view we could not fault it. The breakfast was included in the price and it was more than adequate, we also had evening dinner and that also was very nicely cooked and very reasonably priced. All in all we enjoyed our overnight stay and would book the hotel again.
(99863201)

comfortable, friendly and near town centre
Krishen from Gloucester, United Kingdom;GB (Solo business traveller) 08 April 2007
very much satisfied
(99730719)

comfortable room, spacious, well furnished, with a fully equipped bathroom
Anonymous (Solo business traveller) 20 March 2007
Very good
(99873907)

Large room, good breakfast
Philip from Sutton in Ashfield, United Kingdom;GB (Solo business traveller) 03 March 2007
The staff service was excellent. The hotel food was cooked to order and was exactly what was needed after battling transportation all day. If your staying eat in the hotel you dont need to go anywhere else. They will even cook whatever you want (as long as the ingrediants are available.
(99645947)

Room was comfortable with large bed to spread out in.
Tina from Heywood, UNITED KINGDOM;GB (Young couple) 14 December 2006
Very good
Excellent service and cooking
Decor a little tired
(99249416)

The owners were exceptional and breakfast i have never tasted scrambled eggs like it. We were told the bar would be closed when returned but if we needed anything to just call. The decor is a little tired but all is clean. I would return to this hotel as the service is great
PAUL from CHATHAM, United Kingdom;GB (Young couple) 13 December 2006
No overall comment.
(99949242)
Andrew from Custard Factory, United Kingdom;GB (Group of work colleagues) 11 November 2006
No overall comment.
(99559139)

The location.

Very dirty and run down.
Anonymous (Solo business traveller) 10 June 2006
It was acceptable for the purpose. The staff were nice and good host at breakfst time. Thank you for your hospitality.
(3304745199)

The room wss comparable to some other hotels.

The carpet could do with hoovering a bit. I am aware that even the big hotels like Hiltons and Best an Westerns do not hoover the rooms either on regular basis.
Simon from Newcastle-under-Lyme,, United Kingdom;GB (Solo business traveller) 10 June 2006
Good stay, nice hotel, good staff. Hotel seemed rather 1970s, and in other locations would have cost half the price per night, but very comfortable. I would not stay there for leisure purposes, but for an overnight business trip it was fine. Glad it was the company paying though.
(3304816041)

Good staff attitudes and very friendly.

Outdated decor especially carpets. Shower only produced (very) cold water/
Elizabeth from Finmere, United Kingdom;GB (Mature couple) 17 May 2006
In a quiet location of the town which was excellent for us. The owner supplied transport to go to our function in the town in the evening foc, which was an excellent idea. The only meal we had was breakfast, which was freshly cooked to our individual requirements, and was one of the best breakfasts we have had in a hotel for a long time.
(3304576888)
Mike from kettering, United Kingdom;GB (Group of adult friends) 04 October 2005
No overall comment.
(2795563)

Friendly Service, good food and comfortable room
Sophie from Maisons-Alfort, France;FR (Solo business traveller) 27 September 2005
No overall comment.
(2748863)
Heather from Lytham St Annes, United Kingdom;GB (Mature couple) 19 September 2005
A lovely place, we didn't see the owners who were away but the gentleman in loco took great care of us. The room we had was large, clean and the bed was massive which was lovely. We were a bit surprised that the bar in the hotel was not open until 5pm but a short walk into town took care of that! We ate out (an excellent Chinese in the Rookery, the owner of which even drove us back to the hotel after our meal as it was raining!) but returned to the bar and a very friendly reception. Unfortunately we didn't check the breakfast time and were late arriving after 9am ... but despite that a cooked breakfast was rustled up and was very nice. We would stay there again quite happily.
(2682289)

Massive comfortable bed, very handy location for the town centre

Open the bar during the day, extend breakfast times
Anonymous (Group of adult friends) 14 September 2005
No overall comment.
(2625980)

convinent
Anonymous (Mature couple) 30 August 2005
O
(2672637)

EXCELLENT POSITION, STAFF WERE OBVIOUSLY TRYING TO IMPROVE THE HOTEL AND WHERE FRIENDLY AND POLITE.

VERY OUTDATED, AND WAS NOT THE CLEANEST EITHER. BUT GIVE THEM THE BENEFIT OF THE DOUBT, A LOT OF ROOMS HAVE BEEN UPDATED BUT NOT THE ONE WE STAYED IN. BUT I CAN NOT COMPLAIN BECAUSE WE BOOKED AT SHORT NOTICE AND WHERE GLAD TO GET A ROOM. I THOUGHT THAT £95 FOR THE ROOM WAS HIGH.
ANDREW from GAINSBOROUGH, United Kingdom;GB (Solo leisure traveller) 08 July 2005
Good location near the town centre,very pleasant helpful staff.The place had a bit of a slightly dated feel to it(seventies)but my room was very spacious and a comfortable bed.The breakfast was plentiful and of a reasonable standard.Overall reasonable place to stay and would stay again when in the area.
(2488499)

nice helpful staff,decent location.

overall the hotel decor/general feel was a little dated.
Richard from Withernsea, United Kingdom;GB (Young couple) 02 June 2005
Excellent Overall, Newmarket is a fantastic place and combined with a superb welcome and stay at the Cadogan Hotel I would recommend this to all.
(2280806)

The hotel was very Friendly and set in a fantastic location. The hotel has been refurbished to a very high standard with a very large rooms and plenty of space.

None
Anonymous (Young couple) 02 June 2005
Perfect personal service.
Spacious, pretty room with comfortable bed and furniture.
Bar in the hotel open for outside guests.
Parking space right in front of the hotel.
Quiet corner of town but very close to towncenter (walking distance).
(2325213)

The room was very spacious and pretty. It was a quiet corner of the town. The hotel management was personally interested in making our stay perfect and achieved this goal completely.

To us everything was really nice and what we needed for our stay was there.
Anonymous (Solo business traveller) 31 May 2005
Basic room but very clean and friendly hotel. Fantastic Breakfast!
(2327608)
Anonymous (Mature couple) 24 May 2005
we were very relaxed, felt welcome and enjoyed the intimacy
(2280539)

warm, friendly, comfortable

a bit grubby