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Jurys Inn Southampton hotel ratinghotel ratinghotel rating

Charlotte Place, Southampton, SO14 0TB
Excellent
Overall rating from 31 reviews

Guest reviews of the Jurys Inn Southampton

Good
Anonymous (Solo business traveller) 22 November 2008

Good...... (107385109)

positive comments Location and acces to the city centre, very close.
negative comments Parking, YOU PAY, Breakfast, YOU PAY, Internet, YOU PAY, to receive a fax, YOU PAY - Please remember when you pay £69 for a room in reality it becomes £98 a big difence I feel. But other than the above a great place to stay
Excellent
Graham from Enfield, GB (Mature couple) 11 November 2008

No overall comment. (107333222)

Excellent
TERRY from margate, GB (Group of work colleagues) 02 September 2008

we all had a very good time and the hotel is nice and ideally located (97333669)

positive comments The staff are very helpful and polite
Excellent
TERRY from MARGATE, GB (Group of work colleagues) 06 May 2008

The hotel is situated in a great location and boasts a1 service. (97388522)

positive comments very good and polite service and very quick with any requests.
Excellent
Susan from Gorseinon, GB (Mature couple) 03 February 2008

No overall comment. (97889309)

positive comments Central Location, Good and polite staff
negative comments Trying to find the car park!
Good
Juliette from Storrington, GB (Other) 16 November 2007

No overall comment. (97376552)

positive comments Spacious room.
negative comments No room service. The food that was served in the restaurant was not good - at dinner and breakfast.
Good
Anonymous (Group of adult friends) 28 October 2007

Very good all round !!! (97945896)

positive comments The Hotel was perfect for an overnight stay while visiting my son at Southampton University.
negative comments Nothing to dislike
Good
Anonymous (Mature couple) 25 October 2007

No overall comment. (97601482)

Excellent
Lynn from Isle of Man, GB (Family with older children) 14 June 2007

No overall comment. (99225588)

positive comments Good location & easy access to NCP car park
Excellent
Anonymous (Group of adult friends) 02 May 2007

No overall comment. (99073955)

Excellent
Anonymous (Young couple) 05 January 2007

No overall comment. (99942967)

Excellent
Stephen from xxx, Gibraltar;GI (Family with older children) 24 November 2006

No overall comment. (99284034)

positive comments the staff help was excellant.They helped very quickly to resolve my problem.
Excellent
Anonymous (Family with older children) 08 November 2006

Travelling with the car, a generous discount at the NCP car park under hotel. The House service was very good our requests for extra towels etc.. promptly attended to. Reception extremely helpful and attentive provided us with good directions, town plans and suggestions. Restaurant good service good food although menu limited. A very pleasant place to stay, hassle free. (3305484322)

positive comments A light and nice room, very functional and suited to our purpose
Excellent
john from pontyclun, United Kingdom;GB (Family with young children) 25 October 2006

No overall comment. (3305500935)

positive comments The staff were very helpful. The hotel was spotless.
negative comments I thought the location of the hotel was very poor. It was very hard to entre the hotels main entrance because of the busy road.
Good
Kate from Grays, United Kingdom;GB (Young couple) 24 October 2006

Lovely clean room and hotel. Easy to find, just follow the A33 and the Hotel is in the middle of a roundabout. Even with its position traffic noise is very slight even with the windows open. Car park is difficult to find. It is directly under the Hotel but the entrance is off of a back street. (not sign posted) (3305521729)

positive comments Very comfortable room with internet access. Friendly Staff
negative comments Breakfast was dreadful and cost
Excellent
Anonymous (Family with young children) 20 August 2006

The staff were professional, courteous and accommodating - I phoned the night before to check that there would be a cot in the room and to arrange an earlier check-in time. When I arrived, a little earlier than arranged, the room was ready and the person that I had spoken to on the phone was actually there and reassured us that she had checked everything herself that morning. Excellent service. The size of the room was great, much bigger than I expected. My toddler was excited to have a good-sized sofa bed and there was room for a cot for the baby with plenty left for them to crawl/tumble around in. The largest room we've had for a long time. On the downside, there's no room service, which meant we had to take it in turns to go down for a bar snack/watch the sleeping children. In addition, the lift from the car park beneath the hotel rises in the courtyard behind the hotel where there is no entrance - you have to walk around to the front and, unfortunately for us, this was always in the rain. Ordering online meant that we could only book room, not B&B and this worked out expensive and inconvenient. I don't know if we could have changed this at check-in. (3305204120)

positive comments the large room
negative comments no room service. walk from car park/rear of hotel to reception.
Good
Anonymous (Young couple) 09 August 2006

Good value for money (3304969610)

positive comments Very clean. Efficient check-in and check-out process
negative comments shampoo and soap dispensers were dificult to use. lack of comlementary toothbrush/ cottom buds
Excellent
Jeffrey from Swansea, United Kingdom;GB (Mature couple) 07 August 2006

We assumed that breakfast was included in the price of our overnight stay (3304802154)

positive comments very comfortable,light and airy
Average
Stephen from glasgow, United Kingdom;GB (Mature couple) 12 July 2006

No overall comment. (3304824713)

Good
Anonymous (Solo leisure traveller) 04 July 2006

very clean good size room good loction nice staff. new hotel not long been open (3304957435)

positive comments good room clean and good size.
negative comments no iron in room, and no free hotel parking
Good
Anonymous (Solo leisure traveller) 13 June 2006

No overall comment. (3304782645)

Average
diana from severnap park, United States;US (Solo leisure traveller) 04 June 2006

No overall comment. (3304769824)

positive comments near the parks
negative comments the front desk girls were very unfriendly ~annoyed at my US accent. I was in the UK for 6 weeks to work and would not recommend this hotel just because of the very cold reception at the desk.
Excellent
Robert from London, United Kingdom;GB (Family with older children) 01 June 2006

Restaurant was very busy one evening and we did not realise that one should book a table even if resident in the hotel. (3304708720)

positive comments Comfotable,clean and functional
negative comments nothing
Excellent
paras from harrow, United Kingdom;GB (Young couple) 21 April 2006

No overall comment. (3304528693)

Good
Julie from St Andrews, United Kingdom;GB (Mature couple) 11 April 2006

Was very happy with my stay except for the above comments on the breakfast. (3304123374)

positive comments Very comfortable room in good central position. Welcoming reception area. Reception staff pleasant and helpful.
negative comments The service at breakfast was absolutely hopeless. Nothing was topped up - had to ask for plates, cutlery, long wait for fresh eggs from kitchen, no toast available, fruit juice from concentrate and machine just putting out coloured water, poor selection, etc, etc, etc. Staff milling around unsupervised and not doing very much.
Good
Roger from Leeds, United Kingdom;GB (Same sex couple) 29 March 2006

The hotel is located in the centre of a roundabout in the city centre with major roads leading on and off. The access to and from the hotel is via 1 pedestrian crossing, this is inconvenient as you have to walk towards the rear of the hotel to cross the roundabout, and then have to navigate through various pedestrian crossings over the major roads to get back around to the front of the hotel to get into the city centre. It is possible to cross the road in front of the hotel but I do not recommend this, as previously mentioned it is a major roundabout in Southampton and can be very dangerous at any time of day. (3304405137)

positive comments Rooms have air conditioning and access to high speed internet.
negative comments Pedestrian access to the building.
Good
Anonymous (Solo business traveller) 17 March 2006

No overall comment. (3304376571)

Average
Steven from LINCOLN, United Kingdom;GB (Mature couple) 30 September 2005

No overall comment. (2630630)

Good
David from Grouville, United Kingdom;GB (Mature couple) 28 September 2005

No overall comment. (2733430)

Good
STEWART from NEWBURY, United Kingdom;GB (Solo leisure traveller) 06 September 2005

No overall comment. (2683777)

positive comments Size of room. Facilities.
negative comments Access to hotel from outside. Parking near hotel.
Excellent
mark from crewe, United Kingdom;GB (Group of adult friends) 31 August 2005

No overall comment. (2656139)

positive comments great value for money and very well located.
negative comments a swimming pool would be a good idea after such a long journey

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