Days Hotel Luton

The staff were rude, very inefficient and 'not with it'! Check in took over 20 mins being first in the Q and the reception staff didn't seem to have a clue about anything! We found them rude and clueless. The room itself was nice ... we were given a double room instead of a twin and were not asked what we prefered. We didn't want to change rooms just in case it took another 30 minutes to provide us with another room. (97483811)

The bed was nice!

The staff were rude, very inefficient and 'not with it'!

Overall good Two minor things, plastic swipe card did not work next day and had to queue up at reception each day to get it activated again? No glass in room, plastic glass not replaced, went to night reception and asked for glass and was told by a chap No use one of the mugs in the room we can not have our glasses all left in the roomns? I insisted and eventually was given one. Very poor customer service, left a bad taste (97813508)

Great bed, nice room

Bit noisy beside road, window not double glazes kept me awake

No overall comment. (97217756)

No overall comment. (99217536)

No overall comment. (99884970)

Clean, tidy, quiet room, comfortable bed. Good price.

Could do with slightly larger desk. No safe in standard rooms.

Being a new hotel everything was first class it was a pleasure to stay here. (2371235)

Clean tidy and modern

Dedicated bar staff