Merton Hotel

Really enjoyable. A little worried as first hotel stay with our baby (7 months), but staff could not do enough to help and the facilities were very good. (107225377)

Service excellent. Very good facilities. Well set up for babies.

The entertainment desperately needs looking at as we had 60's music every night. Not to everybodys taste. (107587246)

We were celebrating a 40th birtday and wanted to bring in champagne as the champagne in Hotel was far too expensive,

Overall a good stay was had. (107971158)

Staff generally very friendly. Good live evening entertainment and other activities. Also restaurant food good.

this has been my second time back location great friendly helpful staff great value for money. (107278940)

hotel very good food great

No overall comment. (107252391)

All I can do is reiterate the summary of good points. Excellent..... (97224175)

What can I say, we were very impressed with everything about the hotel; situation, facilities, cleanliness, staff, food, entertainment - everything!

The scrambled eggs and no poached or boiled eggs on offer!!

After initial problem at check in the stay was very enjoyable. (107101665)

On checking in was informed that they had no record of reservation after a delay was then informed that they had a reservation for me.

No overall comment. (108045158)

very nice, would stay again, (97821626)

very tidy, clean with ample seating areas and dining facilities, lovely garden and the pool was great fun staff very courtious

no balconies to sit on in your room otherwise no faults

A very pleasant hotel, very child friendly. (97485777)

Adqequate (97765766)

Excellent service in restaurant at breakfast

1. No air conditioning in room, only able to partially open window and then suffer noise from street. 2. Lack of signage to reception, restaurant etc. The hotel is a bit of a labarinth and needs good signage. 3. Arrived from ferry at 8.30 to be told restaurant had closed. Dinner for arrivals should be coordinated to ferry times or at least room service offered. 4. Lack of facilities for smokers, even banned from the terrace which is poor. 5. Paid at time of booking but no receipt provided from hotel. 6. No offer of morning newspaper.

had a terrific time the Walks with Webb were an added bonus. will book another week in Sept/Oct (97885894)

great entertainment in evenings lively hotel good age mix of people food is fantastic waiting staff are cheery and always polite and helpful

smokers taking over the terraces

No overall comment. (97240550)

wish had wi-fi in the rooms

Excellent value for money, especially if you love your food.Beautiful, large, modernly decorated lounge and lobby area. Found communication with reception and dining room staff a bit difficult due to english not being their first language. (97808435)

Room was spacious and modern.Lobby,lounge and bar area modern with nice decor, extending to a beautiful conservatory and to an outdoor seating area.Bar lively with musician in the the evenings.The best thing however has to be the fabulous self service breakfast and evening dinner.This has the best selection of food I have ever encountered in any other hotel.

The car park was very crammed with parking space between cars very tight.Your website stated that public internet access was free in the lobby.This is not so.You have to buy a voucher and password at reception .

We were pleased with the hotel overall. I would recommend this hotel to others, but would suggest that Half Board would be a better option if the choice were available. (97098042)

Good position, very clean and well appointed for all ages. Plenty of places to sit and rest. Good leisure facilities. Good sized bedroom.

Hotel restaurant, whilst excellent, was well overpriced as were the wines. considering Jersey is supposed to be VAT free, we didn't notice any savings.

The 2 for 1 midweek deal ( April ) was great value for money. Entertainment was a bit dated but maybe that was an early season thing. Only used the restaurant for breakfast so can't comment on dinner but menu looked quite good. Overall , lived up to all the good reviews I researched before deciding on the Merton. (97998225)

Spacious and inviting public areas. The hotel has a quality feel and is better than similar graded hotels we have stayed in across the UK. excellent pool complex.

No overall comment. (97884659)

No overall comment. (99276608)

really clean and well presented hotel

well nothing really

A really wonderful hotel,in a lovely part of the island.Everything you see or read about the Merton Hotel is spot on.The breakfast was probably one of the best we have experienced on our travels.If anyone can find faults with this hotel then they must be very hard to please! (45597973)

Everything

Pros I had a drink in the bar when I arrived and the prices were reasonable. The room was fine, bed comfortable especially the pillows. Bathroom was clean with plenty of towels. Cons Very limited room service menu which considering the number of places to eat in the hotel was surprising. If, like me, you were in Jersey on business, the option to eat in your room after a long day is very welcome. (3305118274)

Clean decent size room

Poor room service menu

No overall comment. (3304850075)

No overall comment. (3304810057)

No overall comment. (3304259770)

Rooms well clean and in full working order. Restaurant staff were particularly attentive and made me feel very welcome, which is important when you are staying away on your own. (3304434159)

Clean, well presented and all in working order.

Unable to deadlock the door from the inside. This is an issue for a woman staying on her own.

The description of the hotel, the location and the overall stay was as we expected from the information provided on your web site. For al the rooms were acceptablr we felt that they needed updating / decorating to remain in line with simular hotels with the same rating. (2770219)

The food, staff and entertainment were exelent

Rooms need updating / decorating in the area we were situated

This is a large hotel with several restaurants. There are both smoking and non smoking rooms so be sure to specify which you want when booking. It is clean and well staffed. There is ample car parking (uncovered). The pool complex is in a separate building across a quiet side road. It has one flume and a large pool which extends both indoors and outdoors. They supply towels for a refundable £3 deposit. The breakfast was served buffet style and was very good. Fruit juices, tinned fruit, fresh apples, cereals, full english cooked breakfast, toast, cakes, tea & coffee were all available in unlimited supply. The only downside was that the tea bags failed to make a good cup of tea. It was far too weak, so take your own, or have coffee. (2773903)

Beds were comfortable. Daily maid service good. Breakfast excellent.

Use better quality tea bags in both rooms and restaurants.