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Castleknock Hotel & Country Club hotel ratinghotel ratinghotel ratinghotel rating

Porterstown Road, Castleknock, Dublin, D15
Excellent
Overall rating from 33 reviews

Guest reviews of the Castleknock Hotel & Country Club

Good
Pauline from London, GB (Same sex couple) 07 August 2008

Staff not very visible. Good stay with no complaints. (97332265)

positive comments Generally a good stay. Good security and pleasant room.
negative comments Walking to room seemed excessively long ..far from family members whoI booked for at same time.......
Excellent
Anonymous (Solo business traveller) 26 May 2008

No overall comment. (97802296)

positive comments Very nice hotel.
negative comments Unfortunatelly I had bad luck. The same night there was wedding celebration and wedding guest were too noisy till 2:30am. The other think that I booked non-smoking room. But unfortunatelly nobody let me know that the hotel had available smoking rooms only. As I hate ciggarette smoke, I suffered at the room a bit.
Excellent
Anonymous (Mature couple) 27 February 2008

No overall comment. (97112732)

Excellent
hamilton from Carrickfergus, GB (Mature couple) 27 February 2008

If you are travelling with a car, this hotel is an excellent alternative to central Dublin. It is modern, well maintained and for the price is superior to any of the alternative hotels we have stayed in in this area. (97747014)

positive comments Spacious, well equipped bedroom with separate shower and bath
negative comments Overcharged for bar food but this was corrected when we queried the bill
Good
Anonymous (Solo leisure traveller) 06 April 2007

No overall comment. (99358738)

positive comments Die gute Lage zum Centrum,und der Golfplatz direkt beim Hotel, und die N
negative comments Im Zimmerpreis war nicht das Fr
Excellent
Lynn from Kirriemuir, United Kingdom;GB (Mature couple) 02 March 2007

We had a very pleasent couple of days. We were in Dublin to meet with our son who lives in Belfast and to see the rugby (pity about the score from our point of view but you can't have everything). I used the pool area a few times and enjoyed that and if we were to meet up in Dublin in the future, which is quite likely, we would be interested in perhaps playing golf. So details of the golf packages would be useful. It is a hotel I would use again, but I would make more enquiries as to where the room was situated, and do feel that the bin situation is something that the hotel should sort out. The local village has a good Italian Restaurant. (99309857)

positive comments Good public areas, very nice pool complex (although staff were not always on hand for towels, hats etc.) Helpful staff for arranging taxis etc.
negative comments The bins were extremely close to our room and they were emptied very early on Saturday morning. The emptying took a long time and was very disturbing. Also the bins were over filled and birds were pulling food etc out of the bins and flying round with it - even onto the room window ledge. This seemed unpleasent and a bit of a health hazzard. The room itself was fine and the bathroom facilities were very good.
Excellent
Anonymous (Solo business traveller) 30 January 2007

No overall comment. (99298063)

Poor
Paul from Wakefield, United Kingdom;GB (Solo business traveller) 30 January 2007

As a business traveller, i have stayed in numerous hotels thoughout europe using the same process to book the rooms, i have never been made to feel like the criminal i did when i had a breakfast which i requested to be charged to my room. The staff were very rude and interigated me regarding the breakfast 3 times whilst i was eating. I will never stay at that hotel again and we have lots of business in that area and i will not be putting that hotel forward for any of my collegues. (99307841)

negative comments the staff at the hotel, very rude, intrusive, unhelpful and more concerned over the billing of a breakfast then my status as a guest.
Excellent
Margaret from Leeds, United Kingdom;GB (Mature couple) 21 December 2006

The hotel was quite busy with the christmas festivities, however, the service was excellent. This hotel was very popular and provided a very pleasing atmosphere. We would recommend it to all and will most certainly return again and again. (99473575)

positive comments The Hotel was very modern and clean throughout,the staff were very attentive and friendly.
negative comments Our room was at the very end of the corridor on the second floor and we found it rather cold, we mentioned this to the reception staff who provided us with an electric radiator for the whole of our stay and we were very pleased with their understanding.
Excellent
john from barnsley, United Kingdom;GB (Solo business traveller) 14 December 2006

No overall comment. (99135635)

positive comments great value
negative comments clean new modern
Excellent
Anonymous (Group of work colleagues) 28 November 2006

We enjoyed the very efficient service. All the staff were very helpful. The bedrooms contained everything that we needed and were very comfortable. The only remark I would make is that the room was too hot for sleeping, I would suggest turning down the thermostat at night. The food in the restaurant was excellent, I would have thought the prices were a little high though. (99736489)

positive comments I loved the decor and the ensuite bathroom facility was excellent.
Excellent
Anonymous (Young couple) 14 November 2006

Un (99565013)

positive comments Infrastructures (chambres, literie de grande prestance, salle de bain, salles de restaurant, piscine, golf) de qualit
negative comments Petit point n
Excellent
Vincent from Dublin 11, Ireland;IE (Mature couple) 07 November 2006

Great facilities,excellent food,sorry I was staying for such a short time (99347690)

positive comments Clean and warm, nice decor
Excellent
Anonymous (Group of adult friends) 07 September 2006

Good (3305262288)

positive comments Clean, Tidy,modern
negative comments Access to bars after 11 was restricted
Excellent
Noel from Belfast, Ireland;IE (Mature couple) 03 September 2006

The over all review of the Hotel was excellent.Both my wife and myself have stayed in many 4 star Hotels and the Castleknock Hotel is by far the best to date.Also we would recommend that vistors take time out and visit the zoo and a trip to the shopping complex in Blanchards Town which is only a short distance by car.Just to say that we would return to the Hotel is an understatement a return visit is a must. (3305249387)

positive comments The accommodation was of a high standard the room was excellent and the food was also excellent and the service was also of a very high standard.
negative comments Both my wife and myself could not say that we had any dislikes about our accommodation.
Good
Gordon from Halesowen, United Kingdom;GB (Solo business traveller) 03 September 2006

Nice Friendly Hotel Shame about the restaurant (3305279194)

positive comments Clean Modern Open & Airy Location
negative comments Restaurant
Excellent
Ray from Bristol, United Kingdom;GB (Family with older children) 30 August 2006

We stayed at 5 hotels during our holiday in Ireland during August. Castleknock certainly rates as number one overall and we will stay there next time we are in Dublin. The only criticisms are:- The website directions are inaccurate but we found our way eventually. The breakfast area was perhaps a little cramped and the hot food not quite as hot as it ideally should have been but they were minor against the overall pleasure of staying at such a clean, spacious and modern hotel. (Nothing's perfect after all). The cost was very reasonable also - joint cheapest of the 5 hotels we visited. (3305166664)

positive comments Modern, clean, spacious.
negative comments Nothing
Excellent
Anonymous (Young couple) 18 August 2006

No overall comment. (3304998173)

positive comments aparcamiento ubicacion y desayuno excelente todo
Excellent
Anonymous (Mature couple) 13 August 2006

It was a pleasure; the hotel and staff were excellent all respects. The only change I recommend is to move away from self service breakfasts. The hot food counter was inefficient at keeping the food hot. I have no hesitation in recommending this hotel to all. (3305087617)

positive comments Everything was as it should be.
negative comments Nothing
Excellent
Martin from Swansea, United Kingdom;GB (Solo business traveller) 13 August 2006

Excellent hotel with good leisure facility: Good value for money. The Business centre were very helpgful and accommodating to help overcome issues with Broadband connection. Once connected facility was excellent (3305166011)

positive comments Pleasant location, good facilities.
negative comments A little difficult to find if you do not follow directions exactly. About 15 mns drive from Hotel.
Excellent
Anonymous (Family with young children) 02 August 2006

No overall comment. (3304926934)

Excellent
Anonymous (Solo business traveller) 16 July 2006

No overall comment. (3304972092)

Excellent
Andrew from Peterborough, United Kingdom;GB (Young couple) 14 June 2006

No overall comment. (3304825919)

Excellent
Anonymous (Group of adult friends) 13 June 2006

beautiful location with excellent leisure facilities. We will recommend to friends & will definetly book again (3304075699)

positive comments Excellent facilites
negative comments nothing
Good
Pauline from Simpsonville, United States;US (Mature couple) 23 March 2006

On the whole, our stay was very good. We enjoyed the service and cleanliness of the rooms. Breakfast was very good in both quanitities, variety and quality. The dining room staff were quite good. Access to the Dublin city was adequate. Usage of the bus was ok, except for late night walking from the bus stop to the hotel is through some areas where safety may be a concern. (3304333932)

positive comments Room service was very good. Cleaning staff were excellent. All the staff were very helpful and had very good attitudes. We both used the fitness center, both the gym as well as the pool facilities. These were well staffed and well maintained.
negative comments We had one bad dinner meal. Two people in our party ordered Cajun Salmon. The food was very spicey. A complaint was made and the cost of the two meals was deducted. This response was fine. The staff working in the lounge area seemed new and inexperienced. A couple of times there was confusion settling bills. The access to the hotel entry is cumbersome to identify, especially at night. Also the access is difficult when bringing in luggage. It would be helpful if there were someone on hand to help bring luggage through the non-automatic front doors. At some point, usage (through the hotel) to the golf course would be very good.
Excellent
Anonymous (Young couple) 01 March 2006

No overall comment. (3304298341)

Excellent
Philip from Aberdeen,, United Kingdom;GB (Solo leisure traveller) 03 January 2006

The only thing was the distance from the City Centre, I would have liked to have seen a map/plan which included bus routes etc. (3304053382)

positive comments It was always in a very tidy and good order, with the best bathroom/toilet facilities that I have found anywhere. A+++++
negative comments A room fridge bar, so that if you required a cool refreshing drink, it is available at any time of the night.
Good
Anonymous (Young couple) 15 November 2005

No overall comment. (2954189)

Good
Anonymous (Other) 09 August 2005

The hotel in general was wonderful. Both myself and my daughter loved the modern decor. Also the Leisure Centre was most enjoyable, the staff were very friendly and helpful and left you alone to get on with things. Our only criticism relates to the staff serving in the restaurant area. I am not sure whether they could understand English or not! One thing I did notice is that they did not write anything down on paper, so perhaps that is the reason why they had forgotten what we had ordered. I know its a new hotel but I think the staff need a little more training and maybe they should carry a pen and paper with them! Other than that we had a wonderful time. (2444811)

positive comments Very clean and modern - shower in the bathroom was wonderful
negative comments Staff serving in the restaurant area - first night of our stay we had to keep asking for things that we had ordered - We normally stay in 4 or 5 star hotels when we travel and we were not used to that type of service!
Excellent
Anonymous (Young couple) 28 June 2005

No overall comment. (2276810)

Excellent
Tom from Maesteg, United Kingdom;GB (Other) 15 June 2005

Thoroughly enjoyed my stay at this hotel, the rooms and the general hotel facilities were excellent, including a great leisure suite which helps to relax after a busy business trip. The food and service was really good. The location is a approx 20 minutes by taxi / bus and so going into Dublin wasn't quick especially during peak traffic, I guess the trade off was the peace and tranquilityand superb setting. (2394310)

positive comments Excellent facilities, good food and a superb leisure suite.
negative comments Local knowledge of the area from Reception Staff was poor - didn't know local pubs and bus routes etc.
Excellent
Anonymous (Solo business traveller) 16 April 2005

Hotel very difficult to find with no advance sign posts. (2084947)

positive comments It was modern, new and comfortable.
negative comments The room overlooked air con equipment and the shower door leaked water onto the bathroom floor[design fault]
Good
Anonymous (Young couple) 16 April 2005

Room service needs more choice of food and services (2122322)

positive comments simplicity

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