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The Star Inn hotel ratinghotel ratinghotel rating

High Street, Alfriston, Nr Polegate, BN26 5TA
Good
Overall rating from 11 reviews

Guest reviews of the The Star Inn

Excellent
Roy from Ealing, London, GB (Mature couple) 06 August 2008

A happy experience which we would repeat and recommend (97284045)

positive comments Excellent all round. Staff service outstandingly good
negative comments Minor point only.....car park packed when we arrived, so we had a short wait.
Excellent
Melinda from Brighton, GB (Young couple) 28 May 2008

Was good to be able to leave our car in the car park after checking out. Staff friendly and helpful. Shame that the bar had shut early (10.30) due to no customers on a Friday night(!) but the night porter did get us some drinks that we had in the lounge. Online booking said it accepted Amex, it doesn't. Overall a very good stay. (97714938)

positive comments Very nice room and ensuite, good breakfast in the morning.
Good
Peter from Weybridge, GB (Mature couple) 30 April 2008

We were only there for one night but have stayed in the hotel before. We liked our room very much (it was clean, comfortable and quiet)but were a bit surprised to find only four tv channels (what happened to Channel 5?)and the tv is a bit small for older eyes! That was our only not quite a complaint more a comment and we would definitely return. (97598742)

Excellent
Paul from Brighton, GB (Young couple) 12 March 2008

No overall comment. (97156374)

Good
Anonymous (Mature couple) 14 January 2008

The staff were very welcoming and friendly. (97628260)

positive comments Room warm and cosy.
negative comments Bathroom needed some work on the ceiling.
Good
Anonymous (Other) 19 December 2007

It was a nice location and the staff did well, but overall the place relied on the location and history of the hotel to bump up prices. A discount should have been allowed for the inconvenience of the refurb (temporary office in the restaurant!) (97905210)

positive comments The location and atmosphere, friendly staff, nice food, clean.
negative comments It was undergoing renovation work at Christmas, it was too hot, it was expensive for what you got, relying on location and history. Your website said the hotel accepted Amex, which it does not. Bath water was dirty at first.
Good
Paulette from Petts Wood, Kent, GB (Mature couple) 06 November 2007

The Hotel is very attractive, historic and comfortable. A good, pleasant restaurant with a good menu. Ample car parking facilities were appreciated. (97020226)

positive comments The Hotel is generally comfortable and friendly and we enjoyed staying in such an historic Inn. We were pleased that our bedroom was generously proportioned with room for two armchairs and a table. We have experienced some extremely small bedrooms at other accommodation in the past.
negative comments We were unable to open the window of our en-suite bathroom, it appeared that the sash was broken, although there was a ventilator fan. We didn't comment on this to the hotel about this as we were only on a 3-night break.
Good
Kathy from London, GB (Young couple) 14 April 2007

Very helpful staff. We could only get a twin room online but when we arrived the friendly receptionist upgraded us to one of the original rooms of the hotel, which was very nice indeed. The room was comfortable, cosy and quiet. Hot water wasn't that hot but there was a notice to tell you that it took a while to get hot in that part of the hotel. We didn't try the restaurant as it looked a bit dated and was mostly populated by OAP's but the breakfast the following day was very nice, though the waiting staff were not exactly dynamic! A nice place to stay and very well situated. (99689173)

positive comments Comfortable bed and cosy atmosphere
negative comments Room a bit chilly.
Good
Pamela from Plymouth, GB (Mature couple) 13 April 2007

No overall comment. (99571752)

positive comments Very helpful about letting us in to our room early to change for a wedding. fresh fruit and water in the room.
Poor
diana from Pevensey, United Kingdom;GB (Mature couple) 07 January 2007

No overall comment. (99302074)

Average
Anonymous (Young couple) 30 November 2006

For the money I would have expected more - the room was small, the bed uncomfortable and things like light fittings and picture tops clearly had not been dusted in a long time. Lounge furniture very tatty. Food was only so-so for the price - my scrambled eggs at breakfast were cooked dry - and the one evening meal we ate there was over-priced for what was really quite a plain meal. Only a few staff dashing around clearly struggling to cope at busy times and the lounge area often had old dishes sitting for a while before being cleared. (99928193)

positive comments Traditional inn in a nice village.
negative comments Dusty - cobwebs on the light fittings, uncomfortable bed and a feeling of not enough staff having to run around to keep up.

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