Bob from West Sussex, GB (Solo business traveller) 04 December 2008
No overall comment.
(107451139)

Friendliness of staff
Anonymous (Group of work colleagues) 25 November 2008
Very enjoyable
(107933669)

Roof clean and comfortable very good value
Reception friendly and helpful
breakfast very good
attractive water feature outside dining room
Julie from Cardiff, GB (Other) 21 November 2008
Very good. Staff excellent.
(107844076)

Excellent environment.
Excellent menu and standard of fayre.
Staff were wonderful and very obliging

Hotel corridors need refurbishment.
A from Wrexham, GB (Young couple) 08 November 2008
No overall comment.
(107528897)
Anonymous (Young couple) 20 October 2008
No overall comment.
(107731239)
Paul from Newark on Trent, GB (Mature couple) 14 October 2008
No overall comment.
(107428858)
Anonymous (Mature couple) 29 September 2008
A very good experience. We would certainly use this hotel again if we are in the area.
(107311214)

Excellent. We found this to be a clean, comfortable, friendly hotel, serving good food at a reasonable cost.

Couldn't find any relating to the accommodation. Clearer roadside indication that the turning in to the hotel is imminent would save overshooting or causing closely following motorists to have to brake sharply.
Julian from Cardiff, GB (Young couple) 24 September 2008
No overall comment.
(107173953)

We were very impressed with hotel, especially the waiting staff in the evening of the 21st september, i am lactose intolerant and the staff were the best that i/we have come across since being diagnosed.
Anonymous (Solo business traveller) 01 September 2008
Good
(107224083)

Staff helpful and friendly

No Sky TV
Anonymous (Group of work colleagues) 19 August 2008
No overall comment.
(107222014)
Howell from Swansea, GB (Solo business traveller) 17 August 2008
Clean reasonably priced hotel, good food and good location for North East Wales area.
(107242558)

Convenient location for Wrexham, Chester, Llangollen area. Clean hotel, excellent breakfast.
Anonymous (Mature couple) 01 August 2008
No overall comment.
(107116945)
Anonymous (Young couple) 29 July 2008
No overall comment.
(107121111)

highly recommend

no bad points
John from Kidderminster, GB (Mature couple) 27 July 2008
FAIR
(107107036)

o NO hot water for a bath
Diane from West Kilbride, GB (Solo business traveller) 20 July 2008
Too short a time to be able to report on all facilities.
(108067666)

staff were all excellent. V good value for money. Thank you
Anonymous (Solo business traveller) 18 July 2008
No overall comment.
(108061757)
Anonymous (Young couple) 16 July 2008
No overall comment.
(108055487)
Anonymous (Mature couple) 15 July 2008
Overall we found the stay very pleasant. A great base for local touring. The quality of the restaurant service generally made us stay 'in-house' rather than go out!
(108069160)

Receptionist very pleasant and efficient. Restaurant had an excellent menu served by cheerful staff. Nothing was too much trouble.

very creaky corridor floor a bit disturbing.
Frank from Wirral, GB (Young couple) 13 July 2008
Very good, would stay again.
(108057933)

Friendly staff, good location, Quiet
Tamsin from Epsom, GB (Young couple) 08 July 2008
Generally a very good place to stay for a weekend. Smart, professional staff members. Near to town but not in a particularly busy area, among some lovely countryside.
(108032755)

Great staff and the breakfast was excellent.
Breakfast area and reception were very well kept.
Shower was amazing!

Car park collected large puddles as there was heavy rain, as there were a few pot holes.
Room smelled quite strongly of cleaning materials when we entered, though obviously this is better than smelling as if it had not been cleaned!
The corridor from reception/bar area to our room did look quite dated but this is not a huge problem.
James from Woodbridge, GB (Young couple) 08 July 2008
The hotel was lovely our only disappointment was the breakfast.Our evening meal on the other hand was delicious.The staff were very polite and helpful. The bar and the lounge area was cosy and comfortable.
(108059535)

Lovely setting. Quiet cosy atmosphere.

Below average breakfast (both days)
Maurice from Leicestershire, GB (Mature couple) 01 July 2008
Most enjoyable
(108016242)

Excellent food
Dawn from Westbury, GB (Solo business traveller) 22 June 2008
No overall comment.
(97427817)

Decor of hotel, and friendliness of staff good. Good menu selection. Room was clean and well presented.

Really disappointed that my plates were still left outside my room the following morning from the night before!
Quite noisy due to busy road and thin walls. Woken up at 4.45am on 19.06.08 by neighbour speaking loudly in foreign language in room 210.
Anonymous (Solo leisure traveller) 13 May 2008
Failed to register smoking - non-smoking preference on check in, therefore put in wrong room. Credit card not just swiped, but swiped with a £50 debit. Room bog standard, no tissues or bottled water, unable to open window more than a fraction. Dinner restaurant service good and attentive, let down by greasy fish and chips. Left early morning, but staff took care to point out and provide coffee and toast an hour before official breakfast start.
(97134985)

The open space around the hotel, able to eat outside.

Standard, anonymous. Restaurant food poor.
Malcolm from Aberystwyth, GB (Mature couple) 15 April 2008
No overall comment.
(97841275)

Conveniently situated and quiet. The room was a good size, well appointed and clean. Friendly, helpful staff.

The room was too hot overnight. Breakfast started too late (8.30 am on Saturday) since our conference in Wrexham started at 9.30 am.
Rachel from Ivybridge, GB (Mature couple) 08 April 2008
This is an ideal hotel to stay whilst visiting Wrexham or Chester definitely better than a travel lodge. The food in the restaurant was first class and the bar was extremely comfortable and welcoming. I would not hesitate to recommend this to anyone.
(97851900)

Approximity to Wrexham and the fantastic food.

Shower had a tendency to fllod the floor.
Anonymous (Young couple) 30 March 2008
Overall really enjoyed accommodation and food, excellent value for money.
(97362349)

Restaurant service and food was great!!!!!!

More sound proofing, we could hear people moving around in the room above.
Patricia from Plymouth, GB (Solo business traveller) 25 March 2008
No overall comment.
(97958287)

The location was great and facilities were good
Peter from Nr Luton, GB (Solo leisure traveller) 03 March 2008
I enjoyed the experience! The meals served in the dining room were excellent - with a good choice of menu and a pleasant ambience. I learned that they have hired a new chef as of last year. The results speak for themselves.
(97269100)

Rooms are well equipped and clean. I found the all the staff to be most helpful and the dining experience excellent.

The only gripe I had was with the skimpy shower curtain. When using the shower it was difficult to prevent the floor becoming wet.
from RIBCHESTER, GB (Solo business traveller) 25 February 2008
No overall comment.
(97285122)

food
Kevin from Wallasey, GB (Group of work colleagues) 16 February 2008
No overall comment.
(97215776)
Anonymous (Young couple) 12 December 2007
No overall comment.
(97739414)

clean friendly and very professional

nothing
Suzanne from Leighton Buzzard, GB (Group of adult friends) 06 June 2007
We all really enjoyed our stay. The staff were friendly and the food in the restaurant was excellent.
The lounge area was very spacious and comfy and there is a lovely seating area outside. The hotel is set in lovely surrounding scenery.
(99458627)

The room was comfortable. Good selection of drinks (tea, coffee etc). It had a very pleasant decor.

The bathroom floor appeared to be really dirty although it may have been just old and dated.
The room was quite warm
Marilyn from Abingdon, United Kingdom;GB (Mature couple) 17 May 2006
The hotel was very good in every respect. The only criticism which I would make is the size of the bath towels. Please could all hotels make them bigger.
(3304451418)

Good decor, good size room, friendly staff, good food

constant so-called relaxing music at breakfast which was unnecessary but could have been much quieter.
Anonymous (Mature couple) 29 November 2005
Access to the hotel and the restricted opening hours of reception. The staff of reception were very helpful and met our needs as far as possible.
(3003491)

The accommodation fairly reflected what would be expected of a 3 star hotel. The restaurant was exceptionally good serving high quality food perhaps at slightly excessive prices.

Serving of breakfast as it was incomplete but of good quality.
Anonymous (Solo business traveller) 20 September 2005
No overall comment.
(2645993)
michael from Torrevieja, Spain;ES (Solo leisure traveller) 27 February 2005
x
(1958941)

Very friendly staff, very helpful and the food was excellent.

x