Martin from Birzebuga, MT (Young couple) 11 December 2008
No overall comment.
(97607794)
Anonymous (Young couple) 17 November 2008
wouldn't stay again
(107370774)

noise from upstairs, rude activities outside in basement foot-well not pleasant!!!
Hilary from Essex, GB (Young couple) 16 November 2008
Pleasant stay
(107542707)

Clean, comfortable and good value for money. Excellent location
Nancy from Teo, ES (Group of work colleagues) 27 October 2008
I had read many reviews of the European Hotel before staying and felt a lot of trepidation about what I would find. I couldn't understand how people could give terrible reviews and positive reviews about the same place. If you want a place with great access to tube and a place to rest your head for a short stay it is ideal. Sheets and towels were new and very clean. Mattress very comfortable. Staircases are narrow (no lift) and room small but just be aware that this is the reality. We had a quiet room, number 9, which faced to the back. Breakfast was generous and no problem with running out. Staff was efficient. The complaint was the smell from the bathroom due to old pipes but just closed the door at night and no problem.
(107666987)

Location to Kings Cross tube station, cleanliness and newness of sheets, fresh paint and new carpet

Smell in bathroom from pipe
Anonymous (Group of adult friends) 27 October 2008
good
(107667576)

location = very closeto station and shops
clean room and facilities
full breakfast although we stayed in the annex hotel, friendly staff at reception and in room

easy to hear next-door -neighbours and traffic, which is not frequent
John from Brighton, GB (Mature couple) 26 October 2008
adequate for the purpose - a trip to France n Eurostar
(107164727)

clean with comfortable bed

very bright light outside room all night - like daylight!!
Anonymous (Solo business traveller) 20 October 2008
What you pay is what you get. It is a clean and safe place to stay in a good location with good value for money.
(107521287)

Small, but very clean rooms.
The location of the hotel is great; just a few minutes walk from St. Pancras/Kings Cross.

The breakfast is very, very basic and so is the breakfast room in the basement.
Anonymous (Mature couple) 01 October 2008
No problem with stay - bed comfortable - good for overnight transit stay
(107953881)

Receptionist polite efficient- gave us an early morning knock as requested -

Bathroom a little small - tea making facilities sparse - only one cup
Anonymous (Group of work colleagues) 22 September 2008
No overall comment.
(107298581)

Excellent location, great value for money
Anonymous (Young couple) 09 September 2008
Completely horrible room... Dirty, small, the toilet was the worst i've ever seen (and smell)...
(107134349)

Location

The room was dirty, the toilet smell like hell and there was a blood mark on the bed linen. There were also insects close to our beds. The room was tiny, no space to put the luggage or even a small bag!
Anonymous (Mature couple) 05 September 2008
No frills decent value
(107149552)

Good service - clean - good breakfast, ideal for Kings Cross and St Pancras

Small room & En Suite
Kevin from Cleethorpes, GB (Family with young children) 24 August 2008
Was completely dissatisfied with the service and ameneties that this hotel (European Hotel) provided!
(107284420)

Room was small, below stated standards, food was inedible
Anonymous (Mature couple) 21 August 2008
it wasn't the worst place in the world but we would not stay there again or recommend it to anyone else
(97721081)

hotel was clean - room was clean - food was nice

rooms too small - breakfast time was very unorganised it was every man for himself !!!
Anonymous (Mature couple) 21 August 2008
No overall comment.
(108017270)

Convenient to Kings X. Breakfast excellent, quickly and efficiently served. Guest in room above drunkenly left shower running, causing a flood. Night Porter quickly stopped the cause and provided lots of towels for mopping up. Electrics fortunately not affected and all worked well following morning. Room was very basic, but adequate.
Stefaan from Halle, BE (Group of adult friends) 17 August 2008
No overall comment.
(97258658)

clean rooms

breakfast
Anonymous (Solo leisure traveller) 21 July 2008
I enjoyed the room and my stay. It's location was good. Close to the main rail links. The street noise was less than other budget stays i've visited. This hotel is tops out of the 5 that i have been to in and around that area, and would definately stay there again.
(97120670)

The room was very clean, modern and adequately decorated. The breakfast was good value. The security was good. It was definately worth the money spent.

There was no globe in the bedside lamp. The ceiling fan switches on when you put the main light on, but there is no switch to turn it off. The room is quite small... but more bothersome, is that it is too cluttered.
Anonymous (Mature couple) 19 July 2008
Not good, will not repeat.
(97585680)

Bathroom tiny
Breakfast-Ran out of food, food cold. Choice minimal, insufficient tables, poor guidance on meal times. Noisy area at night.
Anonymous (Family with young children) 08 July 2008
it suited our purpose very well
(97228247)

Clean
Very good position

little things broken e.g. lock on ensuite, plug on wash basin, small amount peeling wall paper.
2 towels per person would have been much more satisfactory
Anonymous (Mature couple) 24 June 2008
No overall comment.
(97720632)

Excellent feather pillows and large windows that open. The location is good in that it is close to everything, especially the underground.

I wasn't impressed with the peeling wallpaper or the single bulb overhead fixture. There were no lamps in the room. Both the room and the bathroom were very small. Maybe our room was one of a few that needed to be upgraded. I say this because on two occasions, other guests said that the hotel was nice.
Patricia from Tidworth, GB (Mature couple) 09 June 2008
It was absolutely terrible and I would never recommend this place to anyone.
(99349523)

The booking on-line was very simple and quick

On booking in I was not informed about the breakfast that I had paid for and were the facilities for this service was.
On the double bed that we were given the was single sheets and blankets laid on it for us to use. The room size was barely big enough for a single bed occupancy let alone double. The en-suite shower water ran cold for over 20 minutes before the water became warm enough to use. The room in the evening and early hours of the morning became to hot to sleep in and caused much discomfort and lack of sleep for both myself and partner, as we where forced to evacuate the room to a cooler area outside the hotel in the park!
Anonymous (Mature couple) 04 June 2008
Enjoyable and acceptable for price and location
(97388596)

Breakfast was good and rooms were clean. Very good location for underground and quiet in the streets.

Got busy in breakfast area and had to wait for tables. Decor needs to be renewed as a bit shabby. Fairly noisy as walls thin.
William from Carmarthen,, GB (Mature couple) 14 May 2008
Not a hotel stay to be repeated.
(97706163)

The breakfast itself and the breakfast service were good. Also its convenience for St Pancras Station made it an easy walking distance.

The inadequate space in the room which was expressed by the Receptionist at check-in who was amazed we arrived with 2 suitcases!!
ELizabeth from Western Australia, AU (Solo leisure traveller) 02 May 2008
Very happy with accommodation
(97160023)

Clean sheets, comfortable bed, ample breakfast, efficient staff

water in shower was not much more than a trickle, not hot enough to need any cold water.
Anonymous (Young couple) 12 April 2008
No overall comment.
(97793417)
Jasmine from Kelowna, CA (Young couple) 29 March 2008
The value for the money is excellent. Finding cheap, clean, safe accommodation in London was important, and this facility fits the bill. The location is also excellent, as it is very convenient to the Underground and St. Pancras Train Station. The breakfast was hot, and the service there abrupt, but quick. On our last night, people in a room adjacent were heavy smokers. We complained at the front desk, but am not sure if they did anything as the smell continued all night. If we had been staying longer, we would have been more annoyed, but it was just one night. Other than that, aside from rickety furniture and a not-very-comfortable bed, the value is fantastic. We would definitely stay here again on future trips to London, as our demands for luxury our low. If you want safe, basically clean, convenient accommodation, this should do it.
(97323601)

Price, location, ensuite bathroom.

Rickety furniture, uncomfy bed, taciturn staff.
Kwang seok from Daejeon, GB (Group of work colleagues) 23 March 2008
No overall comment.
(97127342)

Close to station

No internet access
Anonymous (Family with older children) 23 March 2008
Room was small but adequate for an overnight stay.Excellent for central location to kings cross.directions on web site were spot on. Breakfast was good and the staff were very helpful. Good value for money for London.
(97330876)

Locallity. very near kings cross. Service of Staff at breakfast.

Atitude of reception staff.
Anonymous (Family with young children) 14 February 2008
No overall comment.
(97629771)

location

The room is small, the cleanliness of the room should be improved.
peter from newton aycliffe, GB (Mature couple) 07 February 2008
No overall comment.
(97418677)

Friendly kind staff. Good breakfast. Able to deposit baggage with reception for later pick up- important if you don't want to lug bags around for the day after checking out

Room was too small and dated decor (chintz). Small on-suite shower/toilet, needed a bit of attention
claire from Huddersfield, GB (Young couple) 28 January 2008
No overall comment.
(97884757)

Clean rooms an excellent breakfast

the smell of smoke as you entered the hotel which came from the reception booth and poorly maintained shower
Anonymous (Mature couple) 22 January 2008
No overall comment.
(97326849)

Underground was very accessible. The place is new inside and clean with daily cleaning of our room, bathroom (change of towels and supply of bath tissue),receiving and dining rooms. Breakfast was superb. The staff was polite and accommodating.

The space (room and bathroom) was small. People from rooms next door including closing of doors) are easily heard from our room.
Anonymous (Mature couple) 03 January 2008
No overall comment.
(97636827)

convenient location

walls are very thin
Anonymous (Solo leisure traveller) 18 December 2007
No overall comment.
(97501681)
kevin from Thorpe Market, Norfolk, GB (Mature couple) 14 December 2007
A very good break, at a great value for money hotel. We will return again.
(97996695)

Had everything that was needed.

Only the lack of a shelf or similar in the shower room.
Anonymous (Young couple) 30 November 2007
No overall comment.
(97567915)
Anonymous (Young couple) 29 November 2007
No overall comment.
(97860839)

Location, Value for money

small bathroom
MARTIN from LEICESTER, GB (Young couple) 25 November 2007
For the price its excellent for London. Main things is room is nice and clean.
Breakfast is also good.
(97550032)

Clean room and re furnished. A new shower curtain and replacing the flower design on the bed sheets would make the room look very nice.

Noise from people upstairs. On many nights could here footsteps which did disturb my sleep on a couple of nights.
RAGNAR from ROSYTH, GB (Solo leisure traveller) 03 November 2007
Very small room to house a double bed but due to the fact i only needed one night's stay it was fine. Clean room. Excellent breakfast, full English ....Help yer' sel' !
(97513270)

Small distance from London's main Railway Station, easy to find.
Anonymous (Mature couple) 16 October 2007
I like the accomodation in overall despite the tiny room. Although the room is small, it's clean and has the basic facilities. The staff are nice and helpful.
If I go to London next time, I would probably consider staying at this hotel again.
(97738520)

Convenient location; very near to the underground station. The breakfast is good and the dining area is also clean and tidy.

Small room.
Anonymous (Young couple) 08 October 2007
No overall comment.
(97060343)

acceptable... The staff is quite friendly.

room is a little bit small.
Anonymous (Group of adult friends) 21 June 2007
No overall comment.
(99184294)
ABRAHAM from WIRRAL, GB (Solo business traveller) 08 June 2007
No overall comment.
(99986882)

Kettle was not working properly.
Luis from Albergaria a Velha, PT (Solo business traveller) 29 May 2007
No overall comment.
(99802466)
Joanne from Kilmarnock, United Kingdom;GB (Young couple) 25 April 2007
The staff were helpful on arrival, room was clean and tidy, breakfast was good and the hotel was value for money. The drainage system needs attention as the sink and shower smelt very bad.
(99175390)

Rooms were clean and tidy and the staff were helpful and friendly

Smell from the bathroom drains
Anonymous (Mature couple) 09 April 2007
No overall comment.
(99228823)
Anonymous (Solo business traveller) 01 December 2006
No overall comment.
(99884225)
Anonymous (Young couple) 31 August 2006
No overall comment.
(3305187402)

good situation. not too expensive

shower did not provide shower carpet and the water drain was not very efficient
Anim from Ipswich, United Kingdom;GB (Young couple) 30 July 2006
good hotel. excellent value for money.
(3305000244)

it has a fan!! new furniture. quiet.

towels were not changed daily. and the room was not tidied up properly.
Linda from Philadelphia, United States;US (Solo leisure traveller) 20 July 2006
No overall comment.
(3304970154)

Staff was extremely friendly and helpful. Location was great - 1/2 block from tube station and easy to get to the British Museum (my main destination for the overnight stay). Great value for money.

Noisy neighborhood! : )
Anonymous (Solo business traveller) 24 June 2006
No overall comment.
(3304898682)
Anonymous (Mature couple) 31 May 2006
The hotel on the evening of the booking was, in my opinion not fit for purpose.
(3304758279)

location-nr Kings Cross

It was a tip-the hall and landing under decoration with scarped wall paper and dust everywhere and my clothes were covered in dust-the carpet was up and there was no explanation or apology. The toilets did not work properly and the room next door were noisy until 4am!