The Wyndham Arms Hotel

The place was not cheap, so we expected a clean room at the very least. It was the beginning of December, so we thought they may have checked things like the radiators and towel rail would be switched on. The radiator did not emit a lot of heat, even when we did turn it on. These drawbacks were a real shame, because the place could be really good if they got a few simple things right. The staff though (particularly the barman/receptionish/waiter) were excellent. The location is great and the food was very good. But I don't think we'd be tempted to stay there again (though we might visit the bar and restaurant). (107633219)

The staff were friendly and attentive. The food was very good. Nice location in a small village, next to a castle (Clearwell Castle).

The room was cold, for the first day/night the heated towel rail did not work (until we mentioned it to a member of staff). The cleanliness of the room left a lot to be desired (dusty, bed cover rather grubby, etc.)

Really nice area, good experience and a lovely breakfast at the end of it all! A great break. (107679605)

Lovely room (four poster bed - very comfortable) - nice area, great food, good service, wonderful atmosphere in the bar with a lovely log fire!

Was a bit pricey and there's only really one guy on staff during the day so the desk wasn't manned but we were never left waiting more than a minute or two!

Over priced for the standard of accommodation. Very helpful and friendly staff. (107860036)

Room was spacious and the staff were very friendly

The room had not been thoroughly cleaned - there was a significant amount of dust in the light fittings, on the extractor fan, the shower rail and the radiator - this had obviously buitlt up over a long period of time. There was also a dead spider and old cobweb hanging just by our table in the breakfast room.

No overall comment. (107266993)

It was comfortable, the breakfast was freshly cooked and filling. The evening menu offered a good variety of local produce which is good to see and the meals we had were delicious (108057118)

Parking was good and the restaurant/bar area had lots of character. Room was spacious and comfortable Ensuite facilities were ok

Decor was a little tired in the bedroom.

No overall comment. (108014996)

No overall comment. (108069461)

friendly staff

room dirty, stepping back into the seventies

I would have liked to stay longer, but couldn't unfortunately. (97181875)

Breakfast was superb - especially the bacon, which was juicy and thicker than a cheap pub gammon steak. The staff were friendly and helpful. The hotel has lots of period features and interesting nooks and crannies, set in an incredibly peaceful village location in the Forest of Dean.

My only criticism, and it had no effect on my enjoyment of the stay, was that perhaps the room I had was a little dated in its decor, though not tired. I was very happy, though perhaps others may be less easy to please.

it was a nice hotel with nice friendlt staff an enjoyable stay overall if we ever in that part of town again we will stay again (97607525)

it was nice location close to the venue nice room nice people :)

well... i dont think there was any, it was value for money

No overall comment. (108011055)

The room had two single beds but they were totally differnet so there was no option to put together. THere human waste on the wall next to the toilet. The towels were not clean and i suspect the room had not been made up.

Lovely place set in beautifull village. Manager could do with a little more personality (97324843)

the bar man was great and he was in reception it was his last day there shame to loss him ,manager was very stressed and it came over to the guest

manager very stressed not helpfull table for 16 was so diffcult booked on the monday .

No overall comment. (97220512)

I have stayed here before (about 4 months before this visit) during the week on business. The room was very good, the food very good and the breakfast exqusite. I therefore recommended to my wife that we should return as a couple. Unfortunately the cost for the Saturday night and the overall experience did not match my first visit. The food was very good but a little overpriced and the breakfast good but not as good. Shame, but I'll probably come again on business. (97520567)

Good location and good food.

Accommodation was fair but there was a layer of dust on the canopy of our four poster. There was an unhealthy smell downstairs in the bar area. We were unable to get a sandwich on the Saturday afternoon.

Food was adequate but pricey for what it was. (97179972)

Large room and comfortable bed

Shower curtain was torn and stiff

Hotel was customer friendly, cosy homely feel in the bar and restaurant areas, although short of staff did not enable a speedy service to be offered. The room was clean tidy and had a friendly feel, although the television was big and old and took up too much surface space. My only criticism wold be that the plumbing, especially the shower could have been better. The water was only just warm, and the shower head and hose came away from the wall during my shower. Overall though a very pleasant stay. (97068932)

Good clean rooms, staff helpful and friendly.

it was a lovely place to stay ... the food was excellent , and service also ... we did not think it was worth the money we paid to stay in the room though , for the price we expected a little more , over all we enjoyed it though ... (97929189)

No overall comment. (97001777)

Food was excellent. I like that fact that there was an excellent restaurant, but the food served in the bar area was equally of high standard. (99147331)

Friendly and helpful staff

There is not a lot else around. So if you do not want to drive in the evenings, you are stuck there.

No overall comment. (99138821)

The location was fabulous we were attending a wedding at the Castle and we were literally stumbling distance from the venue, the staff were very friendly and helpful. The rooms were a good size, clean and tidy, however the bathroom felt a litlle dated and dim. Breakfast was nice but we would have liked a bit more variety, overall we had a good stay and would return again. (99065724)

Excellent location, good room size, clean and tidy

Pillows not great, bathroom a bit dated, seems a little expensive for what you got

No overall comment. (99846074)

The distance it was from clearwell castle so eay walking distance from wedding location

The fact it was quite expensive and the decor of the room was very dated.

No overall comment. (99451942)

No overall comment. (99049940)

The breakfast was fantastic. We also ate a couple of times in the hotel in the evening and the food was outstanding. The hotel setting is just gorgeous. The hotel is perfect for a quiet break in a beautiful location with excellent food. The hotel is extremely clean and all the staff warm and friendly. (99089984)

Everything

No overall comment. (99875913)

interesting building.Comfortable well appointed room. Good Food

Room had not been serviced when we arrived and was then hastily prepared by a quick change of bed linen and towels. No other cleaning 'between lets' took place which made me feel uncomfortable about hygiene standards. Significant damp problem in the room stemming from external brickwork in need of repointing.

No overall comment. (99551634)

Tr

We were staying for a weddinmg so had little choice of accommodation, it was just alright and would not stay there again given the choice. (99523337)

It was just okay.

Nothing special, requested extra pillows, not sent, the breakfasr was lukewarm and only adequate.

No overall comment. (3305392727)

did not realise the accommodation was in a separate building to the Arms, no cash machine in hotel or village and you can only get cash back at the bar if you spend over (99470750)

comfortable adequate space for myself and my daughters, staff very pleasant and helpful

nothing

Had an excellent meal on the one evening that we stayed in the Hotel. The breakfasts were very good and we were able to take our time and enjoy ourselves without being hassled. The Hotel itself was very nice, full of character with open fires etc. Would definately stay again if ever in the area. (3305427160)

plenty of room and well set out

No overall comment. (99261992)

location

The Wyndham Arms is in a beautiful village surrounded by magnificent countryside.The staff are pleasant if lacking a certain charm.My room ,in the annex was comfortable but total lacking in character - such a pity as the main hotel appeared on first impression to be distinctive with an abundance of charm.I was slightly disappointed as my single bed felt cramped in a large room with a large king size bed which I was requested not to sleep in. (99551028)

No overall comment. (3305431171)

It would have been good to view the room we booked prior to booking to gain an idea of size, facilities and decor. (3305010781)

Excellent service, the staff were very happy to help with any queries or requests. The setting is wonderfull, plenty of parking and the breakfast was excellent. Good beer garden too!

The room was small and therefore costly at

Quiet & peaceful location with 'olde worlde' atmosphere.Spacious and airy rooms with a very comfortable bed.We did not take dinner in the restaurant but looking in after breakfast we decided that on a future visit that a meal in these delightful surroundings would be very pleasing. Very good English breakfasts. Marmalade on individual tables would be useful!. Sugar should have been in packets and not exposed to the elements. (3304177141)

Clean & comfortable

Nothing

Overall the hotel was adequate for a one night stay. I would not have stayed longer in the room we had been given (maybe we were just unlucky) but what could have been a lovely experience was let down by the working order of the facilities in our room and the staff service levels. Given that the room rate was (3305040588)

The hotel is situated in a beautiful village and looks quaint from the outside.

The TV remote control did not work, the curtains fell down and the bed linen did not fit the bed so we ended up sleeping on the mattress! When we arrived there was no-one to check us in at reception (we waited at least 5 mins) and finally had to go and find a bar waiter ourselves to ask them if they could check us in.

Overall the stay was well enjoyed by my collegue and myself,although the hotel is very quiet during the week. Breakfast was excellent but evening meals we felt were overpriced for a 3* hotel accordingly we ate at a different venue. I am staying again in the very near future (3305041236)

No overall comment. (3305094331)

Location, excellent breakfast

Although the room was a designated no-smoking room it clearly had smokers in the past

No overall comment. (3305064129)

I enjoyed the weekend, but the highlight was the food and drink, which was payed for separately. (3305034420)

The food and bar service was excellent, as was the breakfast.

The room was a bit tired looking and dated, which contrasted with the exterior of the building (annex), which was very smart.

The hotel is set in a lovely area and the staff are extremely friendly. The room was very comfortable, although the pillows are too thin to be of any use. The bathroom decor could do with refurbishing, but the bedroom itself was excellent. (3304885451)

Friendly staff and excellent food

Nothing really

No overall comment. (3304085946)

Calm seroundings, beutiful village,

Room prices totaly over rated, at least 50% to high

Very pleasant Hotel in a beautiful peaceful village. food outstanding,will return as soon as I can spare the time to explore this lovely area. (3304669802)

Very helpfull staff,clean comfortable hotel with excellent food.

The staff were helpful and polite, the rooms were clean and spacious and I think that, all in all, it was very good value. Including breakfast in the price is much more sensible and I only wish I could have taken advantage of the extra night offer open to me. An enjoyable stay. (3304141214)

The proximity to the castle was ideal for me and I was offered a room with easy access which was excellent as I was on crutches at the time.

No overall comment. (3304252266)

Charm and character of an older property. Intimacy of a relatively small building. Quiet location. Ideal for my short stay with easy access to places I needed to visit.

No overall comment. (2849831)

i would recommend the hotel for the purpose of attending a wedding at Clearwell castle but maybe not for a leisure break (1800954)

closeness to Clearwell castle

beds and bedding need replacing

Rooms clean and comfortable staff friendly and helpful food excellent (2748045)

Clean and comfortable

Staffing level - sometimes dificult to find someone

No overall comment. (2639582)

Comfortable accommodation and good restaurant

We enjoyed our stay very much but moved to another bar/restaurant in the village each evening for our drinks and meals. The main reason was because it was difficult to get served in the bar. Often the bar was unattended for long periods of time although there were people waiting to be served. Also, there are no grounds or garden at this hotel, it faces right onto the road, so this was a slight disadvantage as we had children with us. However, the rooms were spacious and comfortable, breakfast was excellent, the staff were pleasant and the village was quaint and a great jumping off spot for the Forest of Dean. (2627496)

Plenty of room, very clean and comfortable

Service in the bar. Often there was no one there to take an order.

We enjoyed our stay. but thought a lounge would have been nice. (2189631)

peaceful.

Food very good but would have preferred simpler main courses.