Chainbridge Hotel

Adequate (107538359)

Location

Awful bed. No hairdryer

Will definately return to North Wales & would use this hotel again. (107259242)

Very friendly staff, lovely food in the restaurant and great views from both the restaurant and the room.

Nothing major. Room was quite hot.

Good - wonderful location and all staff were very friendly and helpful (107195273)

Beautiful views over river/steam railway. Customer Service was excellent

Underfloor pipes made room really hot - opening doors onto balcony not possible as river outside very high and noisy. Bathroom little bit outdated/decor tired

Brilliant value for the one off price that we paid. (107149414)

Excellent breakfast. Fantastic view from balcony rooms. Dining room very nice with lots of character.

Could be updated decorating wise in hallways. Freshened up in bar area

No overall comment. (107194489)

We were able to use the facilities of the sister hotel which was only a couple of minutes, by car, down the road. Enjoyed a delicious evening meal in the restaurant.

Hotel was tired looking and in desperate need of a refurb.

Generally good just a couple of little issues. (107186382)

Friendly staff. good size room

No wall mounted shower, a couple of general maintenence issues and expensive fixed price menu in the restaurant. Hotel too hot

Stayed for 2 nights. Good deal, food excellent and staff very helpful.The setting is spectacular but the hotel room was a little jaded, which was a shame. (107246550)

Spectacular views. Excellent food.

Lovely location, clean hotel, pleasant staff, just needs a little more tlc in some areas, would not like to stay in this hotel with young children as the canal is not fenced off as you walk out of hotel and along to car park a very worrying thing to think about. (107129295)

Location was excellent, food was very good, staff very helpful and pleasant

Rooms were not very big, bathroom was very dim (stronger lightbulbs may help)stairs, hall and landing was very dowdy, carpet and wallpaper clashed terribly and the hall with access to the bedrooms was very stuffy and hot needs some air going in to it, sattelite TV was advertised but consisted of ITV 2 and 3, BBC3 and 4 and one film channel(does not constitute satellite TV in my opinion)balcony was an added bonus but the paintwork on it was very bad, would have been nice to have a table on there to go with the bench.

we had a good time in a friendly hotel (108063742)

Would definitely come and stay again! The River Dee passes one side and the canal on the other - very beautiful location. Really helpful and friendly staff at Reception, bar and restaurant and not too over-bearing. Beautiful walks around the hotel - to the horseshoe falls one way and towards Llangollen along the towpath the other. Our room was very clean and the bed very comfortable too. Delighted with the overall stay. Would recommend to everyone! (108049071)

Very friendly and helpful staff; large double room with two bathrooms - shower over bath and basin in one and loo and basin in other; total privacy as room was not in main part of hotel; excellent breakfasts and evening meal superbly delicious. Very quiet and peaceful, relaxing stay.

Hot water was not hot enough to shower. Other guests passing by bedroom window as it was on ground floor. On the Saturday night, a wedding was going on all day at the Hotel and the guests were passing by the bedroom being very noisy! Only other downside was lack of parking spaces for staying guests.

A fantastic night / we will be back (108054658)

we were pleasntly surprised to get a suite rather than just a bedroom. Plus the balcony overlooking the rushing waters of the River Dee was a bonus and justified all the recent rain we have had. Dinner was excellent although maybe my rump of lamb could have been pinker. But this is a minor gripe. Fantastic value for money and an unrivalled location. Comfortable bed, good linen. The approach to the parking was a little confusing but added to the experience and magic of the place. Only criticism is of the wallpaper and carpet in the stairwells and corridors which is rather dated but do not be put off by this!

Clash of wallpaper and carpet in stairs.

Overall enjoyable. Good bar food. (97582061)

Beautiful location. Lovely balcony overlooking the river. Friendly bar staff

Hotel rather old fashioned. Particularly the corridors

Apert from the doors not staying shut and the bed being a bit on the soft side our stay was well worth the money and the food was top quality. (108091653)

friendlyness of staff, and the peacfull location of the hotel

Internal room doors need some attention-bathroom door did not shut easily door into passage would not stay shut

Only just reaches the minimim standard that I would stay in (108097145)

A trult exceptional setting

Hotel is very tired and "tatty round the edges" and in desperate need of TLC

No overall comment. (97653091)

bryn howel was excellent,staff very polite and helpful.room very clean food 1st class. (97854284)

when we arrived at the chainbridge hotel we found that the room had been double booked.we were told this was the fault of late bookings.com.receptionist was very helpful and arranged for us to stay at the bryn howel hotel.

No overall comment. (97641564)

The views from the hotel & our room were excellent. Hotel staff were friendly & efficient.

LOvely position . FRiendly staff. Food good - dining room - great view. Excellent breakfast. A unique place hope refurb goes well. (97287847)

Everything was nicely laid out. Good view of the river. Warm and comfortable.

There was a lot of scaffolding up because of refurb.

No overall comment. (97707203)

Bit old fashioned but a great staff, and loverly relaxing atmosphere

a little grubby

No overall comment. (97957093)

THE VIEW

No overall comment. (97423776)

No overall comment. (97698073)

Beautiful location, splendid views from balcony. Friendly staff.

Room/bathroom were not very clean and fixtures low quality.

We loved the riverside bedroom and restaurant. We could see how much work had been done to repair and that it would be good when it was finished. The bucket in the bar was a hoot! We have all been there! We would definitely stay there again. (97761360)

The sound of the river and the view over the river.

We felt that if we stayed more than one night, we would prefer a larger bedroom.

No overall comment. (97166304)

Had a thoroughly enjoyable stay. Loved its position on the river and took a lovely walk into the town along the canal which runs alongside the hotel on one side. Food was superb, staff were lovely. We were bowled over by the view from our balcony, looking over the river. Would recommend that the rooms are modernised. Other than that we loved staying at the hotel. (97607188)

Loved the location. Superb views if you get a room on the river side. Food was excellent and staff very helpful and friendly.

Very dated decor. It was clean enough but in serious need of a refurb. It stated in our welcome folder that the hotel had nearly completed its refurb but I'm not sure what they consider a refurb to be. Our bathroom was in desperate need of updating, re-tiling, re-grouting etc.

No overall comment. (97899226)

The Staff were friendly and the food was very good

rooms were tatty bedding poor and soiled. balconies in dangerous state of repair.Generally old and soiled decor.

The hotel has a unique location ,being very close to the restored railway and the canal and there are other tourist attractions nearby the food is excellent and reasonably priced .The staff are extremely helpful . (97153727)

good value ,this is our second visit

Quite hard to find in the dark. (97940820)

Clean, good view.

The Hotel was recommended by friends. The location was a little difficult to find but that was mainly our own fault as we didn't 'download' the map!! This was a one night stopover for us after visiting an elderly relation in a Care Home. We were pleasantly surprised by the room and having decided to stay for evening meal were also, once again, extremely pleased that we did. The meal was first class!! The service was excellent and we certainly intend to stay here in the future...only for 3 or 4 nights!! (97458295)

Excellent location.. Lovely, bright, clean double room. Efficient and pleasant staff.

Nothing

No overall comment. (97377114)

location, condition and view

great setting on the river, lovely big room. best of all were the staff, the waitress's were very friendly and nothing was too much trouble for them and the barmen were very polite and helpful (99543169)

clean and friendly

No overall comment. (99993439)

Friendly staff (particularly the receptionist to gave us her parking space) good food, beautiful setting

lack of parking

No overall comment. (99659688)

fantastic view

No overall comment. (99475882)

Setting was beautiful

Cleanliness of hotel was poor

No overall comment. (99093631)

location

no food available after 10 pm- the manager asked the chef to make some sandwiches especially for me this was appreciated

No overall comment. (99700253)

The location

The age grouping which seemed to apply - we felt too young at 56 and 59!

No overall comment. (99979619)

Once we found the hotel,(Directions could be better) very welcoming receptionist.We had what was obviously the family room with the additional attached room and beds. Location is excellant, staff all helpful (Dont locals want to work there?)bar pleasant and reasonable .Food was good but a bit too 'arty'.Portions ample.Fresh vegetables.Breakfast good and ample. We had a reduced cost room but I don't think I would pay top prices.The hotel does need some freshening of decorations. (99982076)

Good and airey, clean but a bit dated .

Shower did not work properly.We should have complained but it was only for one night.

No overall comment. (99108059)

the views from the bedroom were beautiful

No overall comment. (99634054)

View from the room

Small

We loved the location of the hotel set between the LLangollen canal and the river which was in full flood due to the time of year. The hotel itself has a comfortable easy going feel to it and the staff were very helpful and friendly. The bar is quite large where you can relax in comfy leather settees whilst admiring the magnificent view. We dined both nights of out stay in the restaurant where you can eat fantastic food at a reasonable price and again the view added to the ambiance. (99816162)

Our room was very comfortable and cosy and warm, which was great as it was February. The restaurant and bar food was exceptional.

Not a lot to dislike really.

as above (99181664)

We arrived late and were amazed when we opened the doors to our rooms! The twinkling lights of the bridge, the balcony and rushing water right outside were magical. Food and drinks were served hot and service was excellent! Well done!

Decor was a bit tired and bedding had seen better days, but the service and location more than made up for these.

the hotel was lovely and perfect for that romantic weekend the staff are frendily and the food was by far the best i have tasted in all the years iv been eating out i give the chain bridge hotel 9/10 (99408513)

the view from the window on to the streem and the food was amazing

un able to switch off the radiator in the room was a bit stuffy

The half price deal on a dbl room in February was excellent value for money. The room was nice with a great balcony to sit out on. Staff were very friendly. The meal was a little expensive and there was only one option for vegetarians. (99883383)

nice room with a great view.

meal was a little expensive.

No overall comment. (99773269)

The river view and quaintness of the hotel and location

The decor was dated and too many smoking areas

We realy enjoyed our stay (99353104)

It's siyuation was superb and the hotel very good

The plumbing was noisy and inadequate, The hot water was along time in arriving

No overall comment. (99712427)

excellent food, staff, location and local attractions/activities

Smokers! We would have preferred a firmer bed.

No overall comment. (99162846)

the view onto the river, the postion within Wales beauty spot. The wonderful courtesy of all staff and their helpfulness.

the bedroom was overwarm.

No overall comment. (99807885)

Comfortable, wonderful view though the river was noisy! Restaurant staff excellent

Cobwebs under dressing table and elsewhere

First class stay that was sumed up in the hotel brochure,we aim to exceed your expectations,we found this to be true.No more to be added. (99255126)

Room was clean and comfortable with excellent views.Food and value for money was first rate.

Hotel signs could have been better they gave a bad first impression.

No overall comment. (99236287)