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Dolphin Hotel hotel ratinghotel ratinghotel rating

34-35 High Street, Old Town, Southampton, SO14 2HN
Good
Overall rating from 22 reviews

Guest reviews of the Dolphin Hotel

Good
Tim from Christchurch, GB (Mature couple) 22 December 2008

No overall comment. (107311164)

Average
Anonymous (Family with older children) 11 April 2008

hotel accomodation ok, breakfast average .service good and bar area decoration is a lot better than rest of hotel. (97976318)

positive comments bar area good
negative comments overall, general area ie corridors.,bedrooms,lounge etc could do with major refurbishment.
Good
Andrew from Sutton Coldfield, GB (Solo business traveller) 27 November 2007

No overall comment. (97370978)

Excellent
Keith from South shields, GB (Mature couple) 14 November 2007

A very friendly hotel, service and food were excellent (97164493)

positive comments The Staff were helpful, friendly and very attentive
Poor
ronald from bognor regis, GB (Mature couple) 05 November 2007

No overall comment. (97361984)

negative comments Spartan look of bedroom. Noise from courtyard very late into night.Double glazing would have elliminated some of this noise. Noise from above rooms would also have been less if rooms were carpeted. Bathroom and corridors extremely shabby.
Good
David from Cheltenham, GB (Mature couple) 04 November 2007

No overall comment. (97503898)

Excellent
sally from shanklin, GB (Young couple) 13 October 2007

No overall comment. (97937837)

Average
Anonymous (Group of work colleagues) 02 October 2007

No overall comment. (97375837)

Average
Jennifer from Bury St Edmunds, GB (Solo business traveller) 31 July 2007

No overall comment. (97477242)

Poor
Anonymous (Young couple) 25 July 2007

No overall comment. (97095452)

Good
Anonymous (Solo business traveller) 13 May 2007

No overall comment. (99991324)

positive comments was ok for night stay
negative comments like a maze finding room
Average
WENDY from LONDON, United Kingdom;GB (Young couple) 06 September 2006

No overall comment. (3304874769)

Good
Andrea from Featherstone, United Kingdom;GB (Mature couple) 05 July 2006

Went to Southampton on 3 night cruise.Our train home meant we had 4 hours to carry round our suitcases. The hotel allowed us to leave our bags there.Excellent service! Nice clean room, a bit small but only there for one night. (3304920710)

positive comments Handy for train station,city centre & docks.
negative comments A bit slow checking us in.
Average
Anonymous (Other) 15 June 2006

After reading reviews of this hotel I was somewhat cautious about staying here. When we arrived however, I was pleasantly surprised by the reception and bar area which were clean and decorated to a good standard. The room however was none of these things. The only reason why I wasn't disappointed is that I was expecting worse. The room was one of the cheapest ones, but it is no excuse for the state of it, especially at (2827444)

positive comments Bed was comfy and clean. The room was spacious.
negative comments The glove mural on the wall was creepy rather than contemporary and funky which I assume was the aim. The room whilst not dirty as such had a grubby feel to it with stains on the carpet and a leak from the shower in the bathroom which was causing limescale behind the bath taps.
Poor
Robin from Glasgow, United Kingdom;GB (Solo business traveller) 03 June 2006

No overall comment. (3304663830)

positive comments Bed was very comfortable
negative comments a poor, dirty, run-down hotel cannot be hidden by a few cheap paintings
Good
Anonymous (Other) 22 February 2006

No overall comment. (3304259405)

positive comments Gens très sympa et atmosphère relaxe-mais-correcte. Très centrale, propre, bon petit déjeuner, lits comfortables... Impossible de se baigner, l'eau chaude ne marche pas pour le baignoir (mais bien pour la douche)
negative comments L'ascenseur est très tempéramental, les boutons ne fonctionnent qu'après ample persuasion.
Good
Anonymous (Mature couple) 21 February 2006

No overall comment. (3304248696)

positive comments good location
negative comments Should have clean air in non-smoking room/area, the top floor area collect the most smoke over all from down stair (smoking area)
Good
Anonymous (Young couple) 15 February 2006

.. (3304232879)

positive comments original concepts in design
negative comments running hot water was an issue and the heating was on and off ,we were told they had problems
Excellent
Anonymous (Group of work colleagues) 17 October 2005

The hotel was great in terms of the simplicity of the rooms contrasting with the art work in them. The art work appears to vary significantly in each room and effect the character of the room greatly. The art in our room may have resulted in some people not wanting to stay. (2840872)

positive comments The rooms were really interesting in terms of the art work. This made it stand out from other hotels but it may not be to everyones taste. The staff were really friendly and helpfull.
negative comments For the continental breakfast you had to be into sweet pastries and cakes. Some nice simple bread would have complimented the meats and cheeses better.
Good
Dave from Willenhall, United Kingdom;GB (Group of adult friends) 14 October 2005

No overall comment. (2835544)

Poor
Anonymous (Mature couple) 26 August 2005

No overall comment. (2629479)

Average
Robert from London, United Kingdom;GB (Solo business traveller) 25 August 2005

Inspite of the obvious issues all of these are fixable. The staff were great and quite fun. As most regular travellers know, even the best hotels slip up from time to time, and bearing this in mind none of the issues would prevent me from staying at the hotel again - if they will have me after reading my previous comments! (2651341)

positive comments Modern, eclectic and cosmopolitan hotel offering great food, parking in a central and easy to find location. Fun, easygoing and very responsive staff who attended to my problems immediately and very satisfactorily
negative comments House keeping and general maintenance needs attention e.g. no water pressure in tap at all - still fearfully inadequate in the room I moved to where it was supposed to work. Funny window arrangement in the bathroom (I thought I might fall out or that people opposite might see my in the shower - not a pretty sight) - couldnt close it. Someone else's tide mark left in the bath - Ugh! Loads of noise from the pub.

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