Best Western White House Hotel

No overall comment. (107472590)

No overall comment. (107283572)

No overall comment. (107904252)

had an extremely busy week and booked the hotel so that i could drive down to watford and prepare for my meeting and have an early night so that i was fresh for friday morning,although the food ,staff and general comfort was ok.i was rather concerned that i didn`t really get the rest that i felt that i deserved,on explaining this to reception staff i was told that the heating to this part of the hotel was turned on the week previous to my checking in . (107896395)

staff politeness,food very good , cleanliness of hotel

room was extremely cold and noisy some form of double glazing would be a real improvment and not emptying bottle bins at 10.30.in the evening would also be an advantage.

No overall comment. (97916337)

Position of car park was unclear, I found it more by luck than judgment. Other than this the hotel was what I would expect of an hotel in this category (97494289)

Cleanliness, up to date

No overall comment. (97239773)

the location

Facilities were very basic but ok for a nights stay.

As we were only visting the hotel for one evening and did not all arrive at the same time, the staff were very helpful in giving us extra tips to explain to our late arrival how best to locate the hotel as she arrived just after midnight. I had explained this to the staff in an earlier telphone call that we could be late and they accepted this without a problem. (97327855)

The room was spacious and very clean. Staff were more than helpful providing directions, maps and tips. Although we only stayed one night we were made to feel welcome and we would have no hesitation in staying again. Our breakfast was cooked exactly as we requested and served with a cheerful smile and greeting.

We did not have a problem with any aspect of our accomodation. I just wish we could have stayed longer!

The only criticism(s) would be the lack of adequate staffing. Equally there did not appear to be a duty manager. We were told that weekends are normally quiet, and clealy no one seemed aware of a major sporting event taking place - the restaurant couldn't cope. It was only the magnificent attitude and committment of the few staff that saved the hotel from many complaints. (97871150)

Good quality hotel, excellent staff service

Staffing levels inadequate; situation saved only by committment of those staff who were there.

No overall comment. (97246101)

Lack of free internet

No overall comment. (97785922)

The friendlieness of the staff

The room was dingy and the smell of cigarette smoke overpowering, The bathroom was clean and pleasent, the restaurant was nice, the staff were helpful

No overall comment. (97958371)

it was near by to everything ie football stadium and shopping centre, nightlife

Very pleasant and obliging staff both at reception and in the restaurant. Reasonable hotel parking area. Bright and inviting foyer and bar area. Spacious executive bedroom and a tasty breakfast. The hotel's location is excellent for the shops. (97307511)

Good size room and bathroom. Excellent location for central Watford.

Would prefer proper shower controls rather than bathtaps.

No overall comment. (97234624)

No overall comment. (97181125)

Cleanliness

The hotel was extremely reasonable and of a high standard. Apart from not having air con, I can find no fault with the amenities or the staff. I would stay here again (97299766)

It was close to the town centre, it was clean and comfortable and the staff went out of their way to be helpful. The breakfast was excellent.

I would have liked air con simply because we could not leave our window open at night due to street noise

THE SERVICE WAS EXCELLENT. THE STAFF WERE EXTREMELY FRIENDLY AND HELPFULL. (97654434)

CLEAN AND WELL EQUIPED

NOTHING

The staff were very helpful and nothing was too much trouble. The resturant staff were particularly attentive. There was a relaxed atmosphere at the hotel and the rooms were very clean. I was pleasently surprised by the size of the room/en-suite and appreciated all the facilities available to me; from the tea and biscuits to the use of the iron. Generally a good hotel for a reasonable price. (99837095)

Lots of equipment in my room: I appreciated the iron and the roominess of the bathroom. The staff were very polite too.

The smell in the corridors was extremely strong and made me feel quite nausious and claustrophobic. It also got very hot at night.

A fair way from the station, a (99989285)

The service was very good

The room booked was an executive room but it appeared very standard

No overall comment. (99253580)

Locality

To hot no air conditioning or fan

Are they holding a wedding/birthday event that night!! (99282409)

Location ideal for Wembley - good breakfast - friendly staff - good room

A birthday party who booked a function room were allowed to spill into the main bar (especially their toddlers)- forcing several residents to have to flee back to their room instead of enjoying a quiet drink. This would prevent me staying there next time.

No overall comment. (99308714)

The hotel has a good location,the food was excellent and the hotel staff were very profesional at their jobs.

No other comments from above. (99334415)

The location as I was attending a function on the Saturday night of my stay. Friendly attitude of staff.

Room was very hot withou the heating on and therefore unable to get a proper nights sleep. Slightly overpriced in my opinion.

No overall comment. (99963263)

great location .close to centre of towm

How close it was to the town shopping centre but no disturbance of noise people or traffic was felt. (99102829)

Comfortable and clean

No overall comment. (99081182)

The check in service was smooth, we arrived early and needed to go on to the main purpose of our trip, however our bags were stored securely. The room was very good and served our purpose well. The hotel is situated within walking distance to the town centre, but not that close that it was noisy. The staff were very good from the first minute to the check out. (99535088)

The accomodation was very clean and the staff courteous. The location was ideal for our trips purpose.

Perhaps the lack of water pressure and hot water on the shower

No problems - very convenient. Good staff, very friendly. Cheakout was very quick. (99667477)

Quiet, spacious, comfortable

the shower was very weak!

No overall comment. (99664077)

It was clean & comfortable

No overall comment. (99955252)

A group of us girls stayed in the Watford Hotel. The hotel staff were very friendly and the room very good value for money. It is a stones throw from town and the main pubs and clubs! The hotel had a nice atmosphere. We would definately stay here again!

The only thing I would recommend is for the bathroom towels to be replaced-they seemed abit hard-fluffy white ones would be perfect!

The location was better than expected and the hotel was very good value for money. (99849086)

Location to town centre and ameneties was excellent. Staff were very freindly and helpfull.

Lift out of order, repairs not made. This made things difficult for elderly guests.

Good and comfortable (99719113)

Convenient for town centre

We were told to avoid this hotel but was pleasantly suprised by the niceness of the room, how clean and tidy it was and the friendlyness of the staff. (99898458)

it was clean

sofa bed not too comfy

No overall comment. (99613578)

Shower had no power. Coffee was always cold at Breakfast inspite of it comming straight from the machine.

No overall comment. (99638570)

very local to town centre

Close to the football ground (10 mins)and close to a vibant town centre nightlife (5 mins) but without any noise when you go to bed. (3305515254)

Exellent clean restaurant andnice open bar area.

Room did smell of smoke although this is being picky!!

Decor slightly dated. Rooms basic, but clean and generally fine. Service friendly and quite good. Nothing fancy. Lacks polish, but is convenient for central Watford and value for money. (99890732)

Quiet and comfortable

A little cramped.

No overall comment. (99122183)

Clean and tidy room. All facilities present. Convenient car parking.

SQueaky floorboards in adjacent rooms and corridors

No overall comment. (99293248)

Clean and comfortable rooms, very friendly staff!

No overall comment. (99925113)

The beds were extremely uncomfertable

No overall comment. (99166842)

Very neat and tidy, room was imaculate. Close to the main high street of Watford.

Could hear every conversation that the next door had. If he wasnt there I think it would of been very peaceful.

No overall comment. (3305509262)

No overall comment. (3305478727)

My only complaint is that the street facing rooms are susceptible to a lot of outside noise. Air conditioning in the street facing rooms would prove to be a distinct advantage. (3305354100)

The Hotel was fairly close to Watford town centre and not too far from the Watford Junction stataion. Room was clean and had all the facilities I require. Staff were pleasant, polite and helpful.

Since it was a very himid night, I had my windows open to try and get some air flow. Since my room (252) faces on to the street, I found my sleep being constantly interrupted by noisy revellers in the street. This went on and off from just after midnight until 5am. I did not get a lot of sleep.

I stayed here before and liked it then so I came back staff very friendly and helpful which is nice specially traveling on your own I also had an evening meal with my family and three day old baby again staff very helpfull we had a lovely evening with very good food.Also so convienent situated and parking facilities ideal. (3305022118)

very clean,comfortable and friendly

N/A

The breakfast was very good and the staff were very pleasant, the room was basic as expected for the price, however my colleague stayed at a nearby hotel for slightly less, but had much better overall facilities. I would stay there again, but it would not be my 1st choice. (3305039175)

the staff were very profesional and friendly

With my room being on the ground floor, with little or no air conditioning I had to have the window open, this did not feel particularly safe and street noise was a problem for me.

No overall comment. (3304692406)

The hotel was well situated witin Watford, I especially liked its close proximity to the town centre. The staff were friendly and accomodating. They seemed to have a good grasp of the Watford area and so were able to advise on travel directions. The downside of the White House Hotel is the noise generated from other occupants (loud TV and creaking floors filter through the thin partition walls) which can upset sleeping. Overall, my stay was excellent. (3304927925)

Friendly staff and cleanliness of hotel.

Thin walls of bedrooms and creaking floors. Can be a pain when trying to get to sleep.

Easy to book, very impressed that we could check in early - we arrived in the morning expecting to leave our bags until our return later in the day, but we could check in straight away. Good food in the restaurant. (3304686199)

Clean, bright friendly staff

very hot room

I stayed in what was supposed to be an executive double but there were no facilities that made me think it was anything special. The toiletries were basic - shampoo and body wash and a small bath towel. I stayed in the Best Western Queen Hotel last month and there were large towels and mouth wash and body lotion. The staff were very friendly though and I enjoyed the breakfast. (3304690327)

It was convenient to town and the office I was working in. There was plenty of car parking spaces. Very nice staff.

The accommodation seemed dated. The furniture was crammed into the room and it was difficult to move the chair at the dressing table when getting in and out to dry my hair.

No overall comment. (3304300079)

Convenience to city centre and football ground. Comfortable beds and pillows and excellent breakfast.

Nothing to dislike but there was a lot door banging from other guests when we were trying to sleep. Although this did not go on too late into the night.