IAN from Newark, GB (Group of work colleagues) 03 October 2008
An excellent stay with excellent facilities, friendly and helpful staff.
(107313364)

We found the total experience excellent. As we were travelling to France the next morning with our elderly parents it was important to have excellent facilities and good food. Our only disappointment was that we had to leave before the breakfast started in order to catch the desired ferry.

The possibility of not having some snack to begin our journey.
We would prefer direct access when booking our hotel, as we can then discuss personal needs (i.e. ground floor rooms with shower) when travelling with elderly parents.
steve from sidcup, GB (Family with older children) 29 August 2008
No real problems, and we would stay there again, but not as a first choice if somethng else was on offer. At
(107131632)

We had the family room, which was a good size, very comfortable and clean.

Nothing really to moan about, although the room is starting to show signs of wear and tear, and will soon be in need of a bit of paint. When thinking of eating in the resturant, there was no childrens menu, although they did offer to knock something up for the children, but i like to know prices before i order anything.
Anonymous (Mature couple) 15 July 2008
No overall comment.
(108059662)

Staff friendly and helpful.
Rooms clean and well presented
Ample car parking available in Pub Car Park
Food in Returarant excellant
Paul from Waltham Abbey, GB (Young couple) 17 June 2008
No overall comment.
(97904651)
A C from Herts, GB (Solo leisure traveller) 10 June 2008
Super, will stay there again in the future. Had a great stay!
(99417556)

Super showers!

Getting in as its tricky to initially use the key. Once I got the technioque no problem.
Sandra from Rugby, GB (Solo business traveller) 24 February 2008
No overall comment.
(97909512)

Good size room with large bathroom, room to move around, work and feel relaxed

Lack of wi-fi
Maureen from March, GB (Mature couple) 21 November 2007
No overall comment.
(97361006)

The room was clean and tidy and stylishly decorated and I liked the kidney shaped bath.

The position of the central heating/air conditioning unit - I am not keen on having heat directed at my head.
William from CHESTER, GB (Mature couple) 16 July 2007
No overall comment.
(99518925)
Anonymous (Mature couple) 12 July 2007
No overall comment.
(99537955)

Comfortable bed, quiet location, spacious room, plenty of parking

Fiddly door locks, not all the lights were working in our room
Sarah from aylesbury bucks, GB (Mature couple) 03 July 2007
Great will visit again.
(97232618)

Spacious room & Comfortable Bed we were upgraded on our room, staff waited up as we were delayed checking in, didnt get there till 11.30pm, they were very patient and understanding thanks.

one minor gripe the room was classed as a family room, but contained no hair dryer this is in this day and age a must.
Christopher from Loughborough, GB (Mature couple) 03 July 2007
No overall comment.
(99851458)
Norman Alfred from Stafford, GB (Solo business traveller) 23 June 2007
This is was a perfect location for me. close to the work site I was going to visit at 5 o'clock on Saturday morning. The in room tea making facility was very welcome.
The waitress service was excellent in the restaurant and the food was good though the specials were not on the menu on the night of my stay. All in all good value for money
(99571626)

Clean Comfortable, good facilities. Good food in the restaurant

Nothing
Anonymous (Solo business traveller) 25 May 2007
No overall comment.
(99481457)
Anonymous (Solo business traveller) 28 April 2007
The room was well appointed and stylish without being fussy and the overall location was great for my business trip to Canterbury. The staff were all pleasant and attentive. The restaurant was fine but the food I selected was a little bland. Breakfast was very good.
(99922997)

Well presented

Nothing
kim from sheffield, GB (Solo business traveller) 27 April 2007
must keep aware that standards are to be kept at all times not just at the inspection for the 4 diamonds, dust and dirt are starting to collect around the edges of the room and bathroom, although this did not make the stay unpleasant. The beds need to be changed though as they are incredibly lumpy and sagging.
(99896674)

better watch out for slipping standards
Anonymous (Family with young children) 21 March 2007
No overall comment.
(99308062)
John from St leonards on sea, United Kingdom;GB (Mature couple) 14 February 2007
If you are looking for a short break/weekend away in a quiet location then this hotel would seem to fit the bill.If however you are looking for a bit mote of a hotel and restaurant atmosphear then this may not be for you. the overall service and helpfullness of the staff was excellent and could not be faulted.8 out of 10
(99903823)

Nice location, [just out of town] plenty of parking space and car could be parked with in view,felt taxi fair into Canterbury very ecpensive. Resturant a bit on the quiet side not a lot going on in the bar etc,but overall a pleasant stay

Heating / air conditioning system difficult to get to the correct temperature and very noisey during the night
Craig from Bexley Village, United Kingdom;GB (Young couple) 31 January 2007
Arrived early evening to be greeted by a young lady at reception / bar. She was extremely helpful in showing us over to the accomodation and on how to use the electronic door entries. She also offered to book us a table for dinner even though we were not sure where we were oing to eat. We decided that we would eat at the pub to avoid taking our car out again and we were not disappointed. The meals served were exeptional and quite large, especially the chicken fajitas... Breakfast was a bit on the small side and I found that if you removed an item from the standard full breakfast (ie: no mushrooms) then it was not replaced with say an extra sausage or bacon rasher.
(99272118)

Cleanliness and modern room
Anonymous (Mature couple) 26 January 2007
No overall comment.
(99102707)

Quiet location, helpfulness of staff, dinner cooked to perfection.

Room very small. Some lights didn't work. Breakfast finished too early at 09.00.
David from Moorsel, Belgium;BE (Mature couple) 22 November 2006
No overall comment.
(99767648)

Very good car parking facilities; a good restaurant with a varied menu, and a bar with a good range of Shepherd Neame beers; a very pleasant interior including a non-smoking area for the restaurant. The rooms are functional with expected facilities. The hotel is easy to find on the Sandwich road from Canterbury.

In many hotels my wife has a problem with fixed overhead showers, it makes it difficult for washing hair. The situation here was slightly overset by the large corner bath in which the shower was located.
John from Wigan, United Kingdom;GB (Mature couple) 09 November 2006
The hotel is under new management and it shows, we had to wait a long time for our meals,the hotel should not run out of bacon and bread at breakfast time.
I am sure that this will have been sorted out by now.
Would I stay at this hotel again, YES.
(3305447494)

Good clean modern rooms, with car parking away from the main road.

Heated towel rail and radiator in bathroom did not work.
Anonymous (Family with young children) 04 November 2006
Prix exceessif pour la qualit
(3305453283)

Restaurant excellent et typique.
Service tr

Lit inconfortable (les oreillers!)
Anonymous (Other) 17 October 2006
Still disappointed that it is 4 stars. I think it is a 3-star hotel standard. There was no receptionist when we arrived and had to wait about 15 min for somebody to check us in! The receptionist was the bartender as well! Also, reception is not in the accommodation part of the hotel.
Also, very small room for a 4-star hotel rooms.
Good things: excellent breakfast and welcoming staff at the pub. Good car parking facility. Overall clean.
(99957112)

Good breakfast. Nice bathroom

Poor reception
Terry Ann from Stoke on Trent, United Kingdom;GB (Mature couple) 02 September 2006
Overall we had a good experience. The staff were polite and attentive. the accomodation was very clean with all necessary amenities. Check in and check out were trouble free. I would use this hotel again.
(3304761798)

It was well situated for my needs. It was set back from the road so it was a nice quiet accomodation. Loved the big corner bath!!!

Noisy close on the room doors. Loud bangs are heard when they shut, which woke us on both mornings of our stay, happening when guests leaving early (contractors etc.)left their rooms.
Andrew from Wednesbury, United Kingdom;GB (Solo business traveller) 27 August 2006
Clean, well appointed, modern and excellent value for money in a quiet location in the heart of the Kent countryside. Could not fault 10/10
(3305244520)
alan from oundle, United Kingdom;GB (Young couple) 15 August 2006
No overall comment.
(3305181106)
Darren from Tolland, United States;US (Group of adult friends) 31 July 2006
Excellent stay! I would recommend The Evenhill in Canterbury, Kent to anyone. The staff & management were great and very accomodating.
(3304357943)

Very Nice Staff, Cleaniness of rooms, Great service & vlaue for money.

The electronic access room key cards were somewhat tempermental.
Anonymous (Mature couple) 26 July 2006
Restaurant seating uncomfortable and tables too small but breakfast excellent .Very pleasent staff.
(3304851236)

The location.Quiet,Large room and Bathroom with window plus air conditioning

Rubber bath mat was mouldy, Trouser press was not working,Grouting from tiles in bathroom left on floor for the duration of our stay
Anonymous (Solo business traveller) 22 July 2006
No overall comment.
(3304955627)
G from Thornton Heath, United Kingdom;GB (Family with older children) 19 July 2006
No overall comment.
(3304948503)

it was nice but small

just the rooms being small
Alison from Crawley, United Kingdom;GB (Young couple) 17 July 2006
only one thing we forgot the toothpaste and didn't realise until the evening and unfortunatley they did stock any items like that
(3304965491)

The availablility of air conditioning, and how clean the rooms were

all perfect
Keith from Queenborough, United Kingdom;GB (Solo leisure traveller) 28 June 2006
No overall comment.
(3304868717)

Modern, had a full size bath

Would like to have checked out a little later, after 10:30am
Teresa from Hereford, United Kingdom;GB (Mature couple) 01 June 2006
No overall comment.
(3304647737)
Sarah from Sydenham, United Kingdom;GB (Young couple) 01 June 2006
No overall comment.
(3304711483)

Fabulous Kent breakfast, nice people, lovely village, great four-poster room
Hilario from Gonderange, Luxembourg;LU (Other) 31 May 2006
No overall comment.
(3304715537)
Anonymous (Mature couple) 21 May 2006
The website is good. It tells you what to expect in a succinct and objective manner. To have the opinions of others shows confidence in the product. I would have liked a free Wi Fi facility. An enjoyable stay, but then I have always liked Spitfire - one of my favourite beers!
(3304700656)

Overall we enjoyed our stay. The staff were helpful and kindly fed us just as the kitchen was closing. Many staff get 'grumpy' when this happens - not at this hotel.

We thought the price was a little high - about the same as a Premier Lodge in London.
Anonymous (Young couple) 10 May 2006
No overall comment.
(3304612086)
Morton from Partick, United Kingdom;GB (Group of work colleagues) 05 May 2006
The accommodation provided by this hotel is of an extremely high standard as is the food which is on offer. The location is great, as it is in the middle of the countryside there is no traffic noise in the morning, just the singing of birds. Overall this hotel is of a very high standard and offers great value for money. Well worth a second visit!
(3304592727)

Great location, great standard of accommodation, very friendly and helpful staff, great food and good car parking facilities.

Could do with a few more hand pumped draught beers!
Julian from Thornbury, United Kingdom;GB (Group of work colleagues) 28 April 2006
No overall comment.
(3304344266)
joseph from The Hague, Netherlands;NL (Family with older children) 05 April 2006
well, it's a few miles away from Canterbury, but the taxi fares are as a rule reasonable (one exception: 16 pounds to West station, while others charged about 10)
(3304459814)

embedded in nature, fine balance of past moods and present facilities, top breakfast (and great coffee in room), friendly, helpful reception and bar

may be a minibar in room ....
Anonymous (Solo business traveller) 19 March 2006
h
(3304283062)

sehr freudliches Personal, gutes Essen, hervorragende Zimmer

die Elektronik, die den Zugang zu den Zimmern regelt, sollte mal
John from Needham Mkt, United Kingdom;GB (Mature couple) 17 March 2006
The pluses of this break did outway the negative aspects but a more enjoyable stay would have been had if their were no negative aspects.
(3304276005)

The food was excellent, staff friendly. Bar and restaurant were very inviting. Towels were changed daily.

A working bathroom rediator would be good especially as staff were aware and had already reported it upwards. General repair of plaster around bathroom door. Scuff marks removed from walls. Noise level from adjoining accommadation needs seriously addressing.
Anonymous (Solo business traveller) 07 March 2006
No overall comment.
(3304281406)
Anonymous (Family with young children) 05 March 2006
The Evenhill provided us with an exceptionally clean and comfortable stay. In my room there appeared to be no hairdryer or ironing facilities which I would have thought would be fairly standard and are at most of the hotels in which I have stayed. However, the en suite facilities were quite exceptional and were above the standard of some of the finer hotels in which I have stayed. The restaurant was charming, the food excellent and the restaurant staff very attentive. Overall the staff were friendly and very helpful and I would certainly consider a stay at the Evenhill should I visit this area again.
(3304247893)

Very clean, comfortable and warm. The en suite facilities were particularly well kept and very clean.

In the room that I stayed in there didn't appear to be a hairdryer or ironing facilities. These I believe are almost essential for any stay.
stewart from ramsgate, United Kingdom;GB (Young couple) 22 February 2006
You will not be dissapointed,very nice experience,completely relaxing!!!!!!Good Food,good selection at the bar,lovely clean and warm rooms,plenty of parking and 5 mins from Canterbury...Best I've stayed at...A credit to Sheapherd Neame!!!!!!!!!!!!
(3304215215)

The whole experience was very nice,the rooms are very comfortable,ours had aircon which was nice,loads of hot running water.The food was very good and the Bar/Restaurants were very cosy and warm,very relaxing and peaceful.....

Don't let this put you off in any way,but the restaraunt staff seemed a little dosile and hap-hazard,perhaps they were fine but and was expecting too much especially as everything else was good....The place obviously gets a lot of regulars and that was apparent as they seemed to get slightly better treatment,more re-checks at the table,drinks,food OK sir? ect ect...however the owner/manager couldn't have been more helpful.As I've said do not let this put you off,you will not be dissapointed.Just trying to be constructive with my critisism.......5 Star
Susan from Eastbourne, United Kingdom;GB (Family with older children) 22 February 2006
very lovely meal but quite expensive for a family of 4. Reliable service and courteous. Food was very nice and lots of it. Rooms were clean and enjoyed our stay and would go back again without hesitation. Children also loved their own room with corner bath and own tea making facilities which included hot chocolate which they thought was great.
(3304235471)

clean, warm, comfy and very clean bedding and towels. More milk in rooms needed though. Very quiet and peaceful and

walk in bath/shower for disabled instead of bath which was difficult to get in for my husband
Djo from Ealing, United Kingdom;GB (Family with young children) 22 February 2006
No overall comment.
(3304271861)
David from Ely, United Kingdom;GB (Mature couple) 17 February 2006
Rooms are located in a modern Barn style building behind the pub / restaurant. They are fitted with individual airconditioning / heating units and an unusual magnetic card door key system that needed getting used to. Otherwise the accomodation was typical of modern hotel rooms.
(3304231485)

Quiet location,comfortable room

No weaknesses
Louis from Ommen, Netherlands;NL (Mature couple) 27 December 2005
The rooms are in an out-building. The food is nice. The staff is friendly.
(2850872)

The staff was very friendly and helpful. The food was nice.
Tracy from Honiton, United Kingdom;GB (Family with older children) 14 December 2005
The accomodation is across the car park from the pub so there is no noise or smoke to pollute the rooms. All rooms are on the ground floor. The staff were friendly and helpful. The quality, size and service of the breakfasts were excellent. We will certainly be staying at the Evenhill again next time we visit Kent.
(2939070)

The family room was spacious, clean and well equipped. The beds were large and very comfortable, the pillows were all new and very comfortable. Despite freezing temperatures outside the room was warm enough to not need the heating on and therefore was not stuffy, and being on the ground floor meant you could open windows had the weather been warmer.

None
Anonymous (Mature couple) 02 December 2005
No overall comment.
(2904842)