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The Crown Inn hotel ratinghotel ratinghotel ratinghotel rating

School Road, , Chislehurst, BR7 5PG
Good
Overall rating from 60 reviews

Guest reviews of the The Crown Inn

Excellent
Anonymous (Young couple) 05 January 2009

No overall comment. (107133415)

Good
Anonymous (Solo business traveller) 07 December 2008

shame about food at night otherwise not to bad (107442120)

positive comments hotel staff friendly not bedroom but other areas clean
negative comments no food available at night, bedroom not as clean as could be, very mean with tea /coffee milk in the room been as this was most expensive roon they had i don't think it was worth price charged
Excellent
Clive from Matfield, Tonbridge, Kent, GB (Young couple) 02 December 2008

No overall comment. (107870845)

Excellent
Ian from Shipley, GB (Solo leisure traveller) 14 November 2008

No overall comment. (107681512)

positive comments Overall excellent
Excellent
Ian from Shipley, GB (Solo business traveller) 07 November 2008

Splendid (107384084)

positive comments I cannot praise this hotel highly enough
Good
Anonymous (Solo business traveller) 04 November 2008

Enjoyable stay,but restaurant closure was a disappointment. (107165481)

positive comments Hotel comfortable,staff pleasant,room spacious,nice view of countryside.
negative comments Restaurant closed on arrival (Monday), but other local eating places available.
Good
Anthony from Bournemouth, GB (Solo leisure traveller) 17 October 2008

No overall comment. (107495742)

Good
Lynn from Broadstairs, GB (Solo business traveller) 13 October 2008

No overall comment. (107879351)

Excellent
Debra from Deeside, GB (Solo business traveller) 20 July 2008

Overall excellent, friendly staff, very helpful and a nice stay. (108052170)

positive comments The staff were very friendly and very helpful. The breakfast was wonderful.
negative comments There weren't really any bad points except that the shower wet the floor a bit in the bathroom, but there was a sign saying that it would!
Average
Anonymous (Young couple) 20 July 2008

Location good for Royal parade but 15 - 20 minutes walk to chislehurst station. Overpriced (108073682)

positive comments Clean.
negative comments No evening food available for two out of the three nights, no prior notice given. Sky satellite TV service limited to 2 channels one of which was ITV and didn't receive a signal!
Average
Simon from Northampton, GB (Family with young children) 19 May 2008

OK for the one night with a better welcome and check-out experience (97817472)

positive comments Breakfast - Room was of a reasonable size
negative comments Reception - appeared 'phased' by situation including dog which property's web-site said were welcomed at no extra charge and this was found not to be the case! Room, although reasonably contemporary was beginning to suffer from the usual British disease of lack of maintenance and care!
Average
Dennis from Liverpool, GB (Mature couple) 28 November 2007

No overall comment. (97396570)

Good
Anonymous (Young couple) 01 July 2007

No overall comment. (99416784)

positive comments Property in very good condition & clean
negative comments Book a double room online, on arrival find that there was only a twin available
Good
Anonymous (Mature couple) 31 May 2007

No overall comment. (99451153)

Excellent
JOHN from WELLING, United Kingdom;GB (Mature couple) 08 May 2007

All Staff Very Helpfull And Friendly And Breakfast Very Good (99976544)

positive comments Clean Bright And Very Comfortable
Excellent
Anonymous (Solo business traveller) 25 April 2007

No overall comment. (99896860)

positive comments The rooms are very tastefully decorated and comfortable.
Good
Martin from Bury St. Edmunds, United Kingdom;GB (Young couple) 22 March 2007

I would have liked to be warned about the problem with the plumbing in the bathroom instead of finding out at 23.00. However I guess it might not be that obvious since we did not hear anything in the daytime. Very recommended indeed however and we would definitely stay again. We did not get to taste to food in the restaurant but the menu looked absolutely superb and we will most certainly stay again and sample this when we are in the area next! (99563308)

positive comments Most importantly the duty manager was an absolute star! She made really all effort to make us welcome and was very efficient indeed! A service with a smile and personal touch that you can not find very often anymore. The room was excellent apart from our little problem in the night everything was brilliant.
negative comments Plumbing! The radiator in the bathroom was banging all night which limited our sleep to a couple of hours max and unfortunately marked an otherwise superb stay down.
Good
Ian from church village, United Kingdom;GB (Young couple) 23 February 2007

The hotel was easy to find but as we arrived late we had to park on the roadside.On arrival the staff on duty were very pleasant and helpful sue in particular as we required an earlier than posted(time) breakfast due to an early meeting the next day and she kindly obliged.The food was good and plentiful and the surroundings were pleasant.I would recommend this hotel to a friend. (99159913)

positive comments the room was a very good size and so were the on suite facilities.friendliness of all staff was good
negative comments the bedroom carpet needed to be cleaned or changed
Good
Anonymous (Mature couple) 14 February 2007

The room was well appointed and clean; the bathroom was spacious but the shower was broken which meant that it cascaded over the top of the shower door and onto the floor, making it slippery and wet. There were tea & coffee making facilities but it would have been nice to have had some bottled water. It was useful to have an integral iron and trouser press. (99887542)

positive comments The decor; comfortable bed
negative comments A smell of smoke permeating from the bar beneath the room.
Excellent
Alan from Sittingbourne, United Kingdom;GB (Group of adult friends) 14 September 2006

No overall comment. (3305227956)

positive comments This is an excuisite country style public house on the edge of the common. The facilities where excellent and the room I stayed in was stylish with the most wonderful Victorian style bath. The service and welcome was typically that of a family home, full of warmth and genuine interest. I enjoyed this hotel and the location and intend to return
negative comments This is not a dislike, but it is worthy of note the room is above a public house, i would not recommend it to someone who likes to go to bed early.
Good
Stan from Kelso, United Kingdom;GB (Mature couple) 02 August 2006

No overall comment. (3304157434)

Excellent
Anonymous (Mature couple) 01 August 2006

No overall comment. (3304257801)

Good
Anonymous (Mature couple) 12 July 2006

Good for overnight stay but breakfast could have been much better considering price we paid - have stayed cheaper but received much higher quality meal. No late night alcoholic drink facility for resident guests - disappointing having bar close to guests at 11.00pm especially as we held a function at the venue (3304753842)

positive comments Modern, unfussy, functional, clean
negative comments Ready prepared breakfast with communal tea/coffee/etc, poor quality of cooked foods
Excellent
Anonymous (Mature couple) 11 May 2006

We arrived late on a Sunday long after the kitchen closed and checked in at a riotously busy bar. The manager signed us in and then provided an impromptu snack that involved warm ciabatta, cheese, ham and a skilfully-dressed salad. He showed us to a table in the restaurant so we could eat in peace and served wine from an outstanding by-the-glass selection. On checkout, in pouring rain, a taxi was summoned and we were helped with luggage. This is a busy out-of-town pub as well as a comfortable hotel and the byword of the whole enterprise is simply - hospitality. I was very impressed with the Crown. (3304447568)

positive comments More than adequate. Simple without being clinical and a supremely comfortable bed. Windows that open. Quiet and clean.
negative comments Nothing, really. If I have to find a negative it would be the garish blue flushstuff that dribbled down the loo in a bathroom that was otherwise almost luxurious.
Good
Paul from Camberley, United Kingdom;GB (Solo business traveller) 07 May 2006

Good - pleasantly surprised. But you need to sort out whatever causes the smell in the bathroom! (3304636775)

positive comments Big, comfy room. Good proper pub downstairs. Excellent position. Good bathroom (which you don't normally get) but smelled damp.
negative comments Bathroom was a wonderful size and design - but smelled damp.
Good
Ed from Beckenham, United Kingdom;GB (Solo business traveller) 19 April 2006

No overall comment. (3304495703)

Good
Chris from Bollington, Macclesfield, United Kingdom;GB (Solo business traveller) 07 April 2006

overall good, the cleanleness of the bathrooom and utensells could be improved. (3304458452)

positive comments Good room, bathroom could do with a better clean.
negative comments Better breakfast, coffee was cold and the full english breakfsat was greasy, the utensells were not very clean.
Excellent
suzannah from hithergreen, United Kingdom;GB (Young couple) 13 March 2006

It would be use full to put some directions on the link as it is a little difficult to find even for someone that knows Chislehurst well. (3304353832)

positive comments The decor and room sizes are impeccable. I was very impressed and will be coming back.
Good
Simon from Harefield, United Kingdom;GB (Solo business traveller) 19 February 2006

Generally, this was a good standard of room in the wrong place (ie. above a busy pub playing fairly loud music). The staff were good - at running a pub but appeared amateur as Hotel staff. I wouldn't have minded but the Room tariff was £95. The staff were pleasant enough and only offered (reluctantly) to make me a sandwich when I'd asked again. I opted for a Chinese take-out which the staff kindly allowed me to eat in the Bar. One particular lady was very charming and offered me a plate etc. If only they had been more accommodating in the first instance. At breakfast (a full English which suspiciously arrived 1 minute after I ordered it) I was met with a foreign lady vacuuming. All in all, I would spend my £100 at the 'Holiday Inn' down the road on my next visit to that area or save £50 and stayed in a Travel Inn. (3304259985)

positive comments The room standard was very good.
negative comments Food service stopped at 9pm and no option of room service. I checked-in approx. 20:55. I asked if I could get a meal they said no.
Excellent
Gillian from Congleton, United Kingdom;GB (Family with older children) 15 January 2006

The Crown Inn is situated in a very pretty part of Chislehurst. Much effort has been made to welcome guests both to the hotel and to the restaurant and bar. It has been updated without losing any charm at all. Staff are very courteous and helpful. Breakfast looked as though it coould have been good, but we only had toast and cereal (through choice as we were in a hurry). The bedrooms are spacious enough and well equipped, with modern furnishing. Bathroom was good, (nice shower) but could have been finished off to a higher standard to match the bedrooms and public areas. The wooden surface in the bathroom was beginning to show water stains, which was a shame. Overall this is good value for money. (3304109148)

positive comments The accommodation appeared to have been recently refurbished. It was a very comfortable stay. The bedding and linen were good quality and freshly laundered. A lot of effort has been put into the overall comfort of the hotel. The bar istelf was clean, friendly and welcoming.
negative comments The noise of bottles and crates being discarded after the bar had closed disturbed our sleep. Also, the airconditioning in the bathroom takes a long time to shut off - small things, really. Not enough to spoil the overall experience.
Good
Anonymous (Solo business traveller) 28 December 2005

the hotel (pub) was very nice and a good level of accomodation was available, the food was very good but on entry to the accomodation their were no clear signes for reception and I had to wander arround with my case untill somebody pointed me in the right direction to the corner of the bar were the reception book was located. A very good Pub hotel but just needs a few tweeks to make it perfect. BUT I would stay their again. (3304045828)

positive comments Very clean and spacious room, and a clean and well presented hotel
negative comments It could provide an actual checkin desk or appropriate sign on entry, and dvd video options in the room.
Average
Anonymous (Mature couple) 24 December 2005

My general review refers mainly to the comments above however the process of cleaning the public house, sweeping floors, clearing up cigarette ends in close proximity to the eating area was totally unacceptable for non smokers and others at the breakfast table.I should have been informed of this process at time of booking.I should also have been informed that the main bedroom wall had suffered water ingress thus leaving damaged wall paper and decorations in an unacceptable condition. (2930608)

positive comments It was adjacent to a function we were attending in Chiselhurst and therefore convenient access.
negative comments Decoration to room Cleansiness of toilet and bath tea making facilities incomplete seperate and more discreet checking in process would have been appropriate
Excellent
susan from Hinckley, United Kingdom;GB (Solo business traveller) 21 December 2005

No overall comment. (3304042250)

Good
Michael from Kingston-upon-Thames, United Kingdom;GB (Mature couple) 22 November 2005

We thoroughly enjoyed our stay (2965626)

positive comments Really warm on a bitterly cold night. Great view from the window. Good food. Friendly staff.
negative comments Ensure room phones are working. Peeling wall paint needs attention for rooms of this price.
Excellent
Roger from Wirral, United Kingdom;GB (Mature couple) 16 November 2005

This hotel is in a lovely quiet location overlooking open land. It is a pub and if you like very early nights may have trouble with the music downstairs. We didn't think it a problem and it was switched off around 11pm. Room was lovely chic but with character. Raised bath on a platform and 2 sinks. Also lovely cooked breakfast. Would definitely go back. (2788821)

positive comments The balcony room was fabulous with enormous comfortable bed and deep bath on legs.
Excellent
Peter from Dundee, United Kingdom;GB (Solo business traveller) 15 November 2005

No overall comment. (2934029)

positive comments Nice rooms, food not bad, great pub
negative comments None
Excellent
Anonymous (Mature couple) 28 September 2005

Staff were very helpfull and polite. Manager/owner very approachable and very informative about the surrounding countryside. (2180559)

positive comments Very clean and contemporary.Quality of fittings and furnishings were very good.
Average
Anonymous (Young couple) 23 September 2005

Overall we had a good stay as the room itself was lovely and the food okay. It was a shame that the service staff let the side down as they came across as being uninterested and unfriendly. We didnt particularly mind but the room we stayed in was above the bar and it was very noisy until closing time. Not a room to stay in if you need your sleep! (2641967)

positive comments Both the bedroom and bathroom were beautifully decorated and spacious. Well appointed.
negative comments Service was generally poor. Checking in was awkward as it wasnt clear where to check in and the waiting staff in the evening appeared uninterested. We waited a good 5 minutes when we went down to breakfast before we were even acknowledged. Also, the cleaner was hoovering right next to the eating area whilst everyone ate. Not very relaxing - surely this could have been left until people had finished eating!
Excellent
Paul from Hereford, United Kingdom;GB (Young couple) 12 September 2005

This is a small hotel in a quiet location away from the main roads. We stayed in the deluxe room which has a super king-size bed which is very comfortable. There is a large private bathroom with a seperate bath and shower cubicle. There are twin sinks and WC also. The front of the building is floodlit during the pub opening hours, but as these are switched off at closing time it is not a problem. The landord lives on the floor above the main guest rooms and we were disturbed frequently late at night and early in the morning because his bathoom apparntly has bare floorboards. He did assure us he doesn't wear clogs! Overall we enjoyed our stay although I do feel it is a little on the pricey side. (2606199)

positive comments Large comfortable bedroom and bathroom
negative comments More choice of food for breakfast
Good
Anonymous (Young couple) 01 September 2005

We both really enjoyed our stay, but felt the price was a little steep. When a hotel room pushes over the £100 mark, you expect something really special. And the hotel was great but not worth £110 a night we both felt. Perhaps if it was in London, but not in Chislehurst. (2654182)

positive comments The rooms were decorated really beautifully and very modern.
negative comments Unfortunately the lights that illuminate the pub sign on the front of the building were right outside our bedroom window, and shone through the curtains. Perhaps these could be repositioned. As they did keep us awake.
Excellent
Anonymous (Solo business traveller) 28 August 2005

No overall comment. (2676720)

positive comments Clean & Tidy Friendly Staff
negative comments Calves Liver would be better pan fried rather than cooked on the griddle
Excellent
Anonymous (Mature couple) 24 August 2005

I think I have said all that I wish to. (2626779)

positive comments well-appointed location, good-sized room, comfortable bed, great shower.
negative comments more tea bags, better quality toast, properly grilled tomatoes.
Excellent
shane from hatfield, United Kingdom;GB (Young couple) 09 August 2005

On arrival it just looked like the typical country pub hidden from the main road. After sorting out the keys, we where shown the security system for entry out of hours, using key swipes. Not something you would expect from a pub? But the big surprise was to come when we finally entered our room for the night. Our room was fantastic, I would compare it to a more expensive country house and any description I could give, certainly would not do the place justice. All I can say is try it out for yourself, you wont be disappointed. (2056707)

positive comments Was not expecting the sort of accommodation we found over a pub, it certainly had the wow factor
negative comments none
Excellent
James from Natick, United States (Young couple) 09 August 2005

The Crown Inn is a real jewel. Located right by the common in Chislehurst it feels like a stay in the country - and yet one is close to London. The rooms are very comfortable and the breakfast each morning is excellent. I would highly recommend this hotel to anyone that needs to stay in the area. (2113033)

positive comments Rooms were excellent, clean and comfortable. Good amenities in the rooms.
negative comments None come to mind.
Good
Anonymous (Mature couple) 09 August 2005

No overall comment. (2377907)

positive comments The room was large with a huge well equipped bathroom amply provided with toiletries. It is well positioned for the purposes we required and we found the staff pleasant and very helpful.
negative comments Not a lot as most things appear to have been catered for alreday.
Good
carole from northampton, United Kingdom;GB (Solo business traveller) 09 August 2005

The restaurant served fantastic food, the selection was superb and very well priced. The restaurant only open 19:00 - 20:30, which I found strange. The bedrooms where great, complimentary toiletries where an added bonus as I forgot my toothpaste! Tea, fresh coffee and 4 different types of biscuits was also very nice. (2548668)

positive comments The bedrooms where a very pleasent surprise. Very comfy beds and a fantastic shower! I had no remote control for my TV!
negative comments I had to leave hotel at 4am, this seemed to cause a little confussion when I requested to check out the night before, although this was a requirement of the hotel!
Excellent
christophe from esneux, Belgium;BE (Mature couple) 29 June 2005

QUALITE ET CONFORT DES CHAMBRES ETONNANT POUR LE PRIX (2303590)

positive comments PARKING GRATUIT
negative comments HORAIRE ET QUALITE DE LA RESTAURATION
Good
Anonymous (Mature couple) 21 June 2005

the noise from the room above started at 7am not what we were looking for on a sunday morning and breakfast finished at 9am on monday (2174684)

positive comments The room
negative comments Service
Good
Anonymous (Group of adult friends) 04 June 2005

No overall comment. (2178836)

positive comments The hotel was near the wedding reception we attended it was quite. The rooms were nice had all the things you would need. great to have ironing board and iron.
negative comments T he tea making facilities were not very clean this can easily be checked.I found the staff pleasent but not very attentive to your needs the problem was at breakfast we felt we were not meant to be there and we had to ask for everything.
Excellent
Luc from Steinsel, Luxembourg (Mature couple) 26 May 2005

No overall comment. (2291764)

Excellent
Dorothy from Sidcup, United Kingdom;GB (Solo business traveller) 21 May 2005

Easy access, first class accommodation with the added benefit of being what seemed like a good local pub with character. Not too noisy. Rooms were of a standard normally experienced in an inner city 4 star hotel. Will definitely stay here again and recommend to other colleagues staying in the area. (2280209)

positive comments Excellent atmospheric hotel, in lovely surroundings. Room very good, staff very welcoming and the food in the restaurant was very good.

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