Anonymous (Other) 03 November 2008
Good, but spoilt by the breakfast and my colleagues very poor room
(107674501)

Very good room - Twin comfort room (I wouldn't stay in a standard room)
generally the hotel is of a good standard of decor and very comfortable

My colleague was in a standard room, which was very poor.
The breakfast was very poor, with a very small selection
No car park, but I did mange to park on the street each night for free
Anonymous (Mature couple) 24 August 2008
No overall comment.
(97779668)

Generally OK.

Over charged for dinner by 50%! Then tried to charge for my dogs although clearly states no charge for dogs on their booking form. Found staff rude at this point which really spoilt the stay. I would of recommend this hotel but for the poor handling of these situations.
Anonymous (Mature couple) 02 August 2008
Generally pleased with our choice. Would reccommend to others.
(97667247)

Good location for visitig sites in rouen and upper normandy. Easy to reach local restaurants for dinner

Sad Hotel main restaurant closed for annual holiday day before our wedding anniversary.
John from Bishops Waltham, GB (Mature couple) 20 June 2008
OK for en-route stop but probably better elsewhere
(97073331)

Central

Past its best. Insufficient hanging space.
Anonymous (Solo business traveller) 09 February 2008
No overall comment.
(97279939)
christophe from paris, FR (Solo business traveller) 22 May 2007
No overall comment.
(99444613)
Françoise from Genève, Switzerland;CH (Solo leisure traveller) 25 October 2006
No overall comment.
(99494378)

Excellente table
Stephen from Fleet, United Kingdom;GB (Mature couple) 17 October 2006
Easy to find, next to the Rouen railway station which is well sign-posted. There is no reserved parking and, being close to the station, finding an empty spot near to the hotel can be difficult. However, the hotel is clean, comfortable and the staff are very friendly. Our second floor room was quiet despite the proximity to the railway. Breakfast was a little basic for 10 euros per person, but the food was fresh and the coffee good. Rouen is 2 to 3 hours from Calais, so this hotel is ideal for an overnight stay to break-up the journey to / from the south of France by car.
(99529505)

Clean and comfortable.

No reserved parking.
Anonymous (Mature couple) 10 September 2006
No overall comment.
(3304835799)
Anonymous (Mature couple) 26 August 2006
Opposite the train station...Several restaurants/cafes about. (but not open on Sunday) Hotels grill open on Sunday eve, perfectly good>
(3305114054)

Helpful staff, Room clean and reasonably spacious.

Little lift! A little noise from next door but not too intrusive
Sami from Neuily / SEINE, France;FR (Mature couple) 01 August 2006
4 sur 5 en rapport qualit
(3305115324)

Personnel de l'hotel . Tr

Literie (draps et couvertures de meilleure qualit
Anonymous (Young couple) 07 June 2006
Generally overall very nice and comfortable with a lovely bedroom and very helpful staff. Would very much recommend the restaurant. People at the table next to us having the pressed duckling which was interesting to watch. Would recommend to others definately and you can walk to the shops. It was market day when we were there (sunday) and very french from that perspective. Thanks
(3304658628)

Very nice room. We asked if we could swap as we originally had a smoking room and they were very obliging and gave us another one. The decor was very nice and beds most comfortable. We ate at the restaurant and the service was impeccable. Would recommend.

Nothing really. I was quite noisy in the early hours. Maybe because it was near the station and the area was quite drab but otherwise fine. We were very lucky to park right outside the hotel. The parking may have been a problem though.
Jacques from marcq en baroeul, France;FR (Mature couple) 07 June 2006
No overall comment.
(3304754050)

des places de parking, un ascenseur plus grand
Anonymous (Other) 31 May 2006
le prix, le confort des chambres, la possibilit
(3304612040)

excellent petit d

parking gratuit, pas de mini bar actuellement dans les chambres
Anonymous (Solo business traveller) 23 May 2006
No overall comment.
(3304686512)
Anonymous (Young couple) 10 May 2006
No overall comment.
(3304641277)
Anonymous (Same sex couple) 04 May 2006
---
(3304609512)

buona posizione in citt

convenzione con il vicino parcheggio, colazione.
Anonymous (Mature couple) 16 March 2006
Accueil plutot guind
(3304371930)

bon petit d

Une al
Anonymous (Solo leisure traveller) 03 February 2006
No overall comment.
(2973278)
Anonymous (Mature couple) 07 January 2006
restauration proposée
(3304079724)
Dereck from Crewe, United Kingdom;GB (Mature couple) 14 December 2005
The parking can be difficult when unloading your car. Hotel very central for all attractions Superb stay
(2868601)

The helpfullness of the staff telling us the places of interest etc

More space in the bar area
patrick from bondues, France;FR (Solo business traveller) 09 December 2005
hotel de bon niveau qui avec le nouveau directeur devrait a nouiveau correspondre a ses 3 netoiles michelin
(2931872)

nouveau directeur tres sympa bcp de projets car hotel qui veillissait...

petit dejeuner en chambre(ai du tel pour le redemander) chocolat tiede...
jean from CLAIX, France;FR (Mature couple) 22 November 2005
No overall comment.
(2934719)
Annemarie from Jona, Switzerland;CH (Family with older children) 26 October 2005
Wir waren ausserordentlich zurfrieden.
(2808810)

Frühstück sehr gut, Essen prima, Zimmer angenehm
anthony from Brighouse, United Kingdom;GB (Family with young children) 16 August 2005
No overall comment.
(2397186)
Bruce from Eindhoven, Netherlands;NL (Solo business traveller) 03 July 2005
Enjoyed it. Bed could have been better. Some parking spots outside should be reserved for hotel. Check-out time should be later.
(2371466)

Central location. Very good restaurant. Cozy atmosphere.

Non-smoking area in grill restaurant. More English-speaking staff. Beds are a bit small. Could only find French TV channels.
Anonymous (Mature couple) 22 June 2005
Je connais cet excellent hôtel depuis des années
(2400120)
Hermann from Solothurn, Switzerland (Mature couple) 31 March 2005
Zentrale Lage am Bahnhof aber dafür recht laut. Gute Isolierung der Fenster, aber keine Klimaanlage für Lüftung. Zufahrt mit Auto schwierig und oft behindert durch Staubildung vor dem Bahnhof. Gutes Restaurant. Frühstück nur bis 10 Uhr erhältlich. Nach 9 Uhr ist aber einiges schon nicht mehr erhältlich
(2029653)

Helles Zimmer, renoviertes Bad. Peersonal meist nett und hilfsbereit.

Frühstücksbuffet mangelhaft, vieles oft bereits ausgegangen. Zufahrt mit Auto schwierig, keine Kurzzeitparkiermöglichkeiten zum Aus- und Einladen.
andré from carqueiranne, France (Mature couple) 25 March 2005
très bien nous avons aussi profité du restaurant gastronomique
(2048293)

excellent le petit déjeuner peut être servi en chambre c'est un plus
margaret from bristol, United Kingdom (Family with older children) 26 January 2005
We would have liked to have known that there was a special offer on at the hotel - 2 nights for the price of 1 but this was not indicated on the website. If we had known this we would have stayed an extra night. We would be very interested to know of special offers in future that Best Western do in Britain and Europe. Overall we were extremely pleased with the hotel and found the staff very pleasant especially the receptionist who was very helpful.
(1800846)

The accommodation was very comfortable, warm and to a high standard. The bathroom was well equipped and the shower excellent.

Our only criticism was the coffee was in pots and was luke warm but apart from that it was to a very good standard.
Michel from Bruxelles, Belgium (Solo business traveller) 16 January 2005
Si j'avais su qu'on me donnerait une chambre au dernier étage sous le système (bruyant) d'extraction de l'immeuble, jamais je n'aurais pensé à réserver une chambre dans cet hôtel. Je dois à la vérité de dire que le personnel a été aimable et compréhensif (mais qui donc s'occupe de l'attribution des chambres?) et que j'ai pu, vers minuit, disposer d'une autre chambre, calme et confortable. Hélas la nuit fut trop brève et trop chahutée, et mon travail de lendemain s'en est ressenti. Dommage. MJx.
PS. A la question sur le rapport qualité/prix la possiblilité de répondre 'adequate' entre 'très mauvais' et 'moyen' est assez étrange!
(1772840)
Anonymous (Mature couple) 11 January 2005
This hotel charges the same as many other better Best Westerns eg the one in Chartres - but its accomodation is nowhere near the same class. It was small, awkward and not very friendly.
(1698173)

It was central

Small room, ancient bathroom, dreadful tiny lift, restaurant closed without warning, when it was one of the reasons we chose the hotel
Philip from New Milton, United Kingdom (Mature couple) 15 November 2004
No overall comment.
(1632624)

Friendly, clean, good resturant
Heasman from Muswell Hill, United Kingdom (Family with older children) 15 September 2004
No overall comment.
(1451273)
David from Colchester, United Kingdom (Mature couple) 08 September 2004
I went to Rouen by Motorcycle so parking at the Railway Station opposite was no problem.Car owners may have difficulties.Noisy antics from 'revellers'in Street behind Hotel in early hours.
(1444262)

Good location.Friendly staff.Very re-assuring with their English lingo.

Other Hotels have direction signs on main roads.No tea making facilities.Dodgy lift..
Albert from Ormskirk, United Kingdom (Mature couple) 06 September 2004
We needed one night to stay after our crossing on the way to our main destination in France
The hotel met this need.
It is well placed within the town and the car parking package was very useful.
(1399227)

Good Breakfast, Excellent evening meal

A pain to find, but this is a common occurence in France, original signage remains despite the introduction of one way systems and bus only routes.
Anonymous (Solo leisure traveller) 30 August 2004
No overall comment.
(1360843)