Anonymous (Solo business traveller) 13 November 2008
Good value for money compared to cost of hotels in the local city (Bristol).
(107534596)

Room large, clean and comfortable. Staff friendly and efficient.

TV reception poor. No local restaurants except motorway service station where food was uninspired and lukewarm.
Anthony from Havant, GB (Same sex couple) 09 November 2008
Good
(107634359)

Functional /god quality room
Helen from Corringham, GB (Group of adult friends) 01 November 2008
Value for money paid.
(107559185)

Very friendly, efficient staff.
Clean room.

Mattress very uncomfortable.
Only one way exit onto motorway.
Susan from Portsmouth, GB (Solo leisure traveller) 31 October 2008
A comfortable, friendly experience
(107750256)

Made very welcome from the minute I entered the building. Breakfast delivered when asked for and enjoyed that too!
Anonymous (Group of work colleagues) 28 September 2008
No overall comment.
(107270008)

staff were friendly and helpful and very proffessional, nothing negative to say.
Carol from EXETER, GB (Mature couple) 29 July 2008
We were made to feel welcome right from check-in & Pamela,on the desk,was very kind & helpful in allowing us to use an iron & ironing board as well as extra information to help us reach the wedding destination next day by an easier route
(97114412)

The hotel was excellent in all aspects & our room,108,was quiet, as promised when I booked with the added bonus of a beautiful sunset & then birdsong in the morning.not always appreciated but it was by us.The on-line directions for finding the hotel were extremely accurate & helpful as we could not visualise how we would reach it from the "wrong side" of the motorway we would be arriving on.Breakfast was delivered to our room for a very small extra cost & was beautifully thought out & everything so fresh.Almost too much to eat & so enjoyable.The bed was comfortable,extra pillows were there to use & the bathroom was all we wished for.Thoroughly recommended.

No bad points whatsoever
Ann from Buxton, GB (Mature couple) 21 July 2008
No overall comment.
(108065805)

Cannot rate highly enough
Ann from Buxton, GB (Mature couple) 21 July 2008
The only disadvantage is that the motor way service English breakfast is expensive and poor quality
(108073605)

Superb
Deborah from Twickenham, GB (Group of adult friends) 30 June 2008
Functional lodge
(108026473)

Daughter left her mobile phone in room which was retrieved and kept for us.

We were "accused" of being late yet I did not see any conditions re check-in time when booking.
Stephen from Watford, GB (Mature couple) 17 June 2008
OK
(97436952)

Hotel was well located and suited our needs.
Room was clean and had been well serviced.
Anonymous (Family with older children) 08 May 2008
No overall comment.
(97050602)

CLEAN

a bit outdated
margaret from southport, GB (Mature couple) 25 March 2008
very happy
(97890628)

very clean and comfortable
Paul from Haolsham, GB (Solo business traveller) 14 December 2007
No overall comment.
(97128462)

EASY CHECK-IN, CLEAN

T.V INFORMATION WOULD HAVE BEEN NICE, AND A BAR, OR EVEN FACILITIES TO BUY A BEER
Anonymous (Group of adult friends) 12 December 2007
No overall comment.
(97466761)

Comfortable room, nice staff at reception, check-in at any time, restaurant open 24 hours very near the hotel, hotel easy to find.
Anonymous (Mature couple) 12 December 2007
No problems - all easy and informative
(97807766)

Good Standard

The double room had only one chair
Anonymous (Solo leisure traveller) 04 December 2007
i enjoyed my stay very much, the instructions on how to get to the hotel were accurate and precise.. the staff were friendly and helpful and assisited me with directions back to the motorway...
(97862029)

pleasant airy room.. good facilities...staff friendly and helpful
Gary from Lincoln, GB (Solo business traveller) 24 November 2007
I have stopped in similar chains before and have always left feeling somewhat disapointed. In this case I left feeling satisfied with the accomodation.
(97402282)

Friendly reception, well appointed room

bed was too hard for me
Gary from Liverpool, GB (Solo business traveller) 19 November 2007
on the whole i enjoyed my stay.
(97640183)

The hotel was clean, rooms tidy and staff friendly what more could you ask for.

I didnt like the fact i had to pay for room on check-in instead of when checking out, hot meals where a problem as the service center food wasnt upto much and i had to drive a fair distance for hot food etc.
Anonymous (Solo business traveller) 20 October 2007
No overall comment.
(97684362)

Well equipped - enough facilities for a short stay.

Too far from other facilities - the motor way services for example.
Anonymous (Mature couple) 14 July 2007
On first arrival we found ourselves on the wrong side of the service area (North to South carriageway) and were initially confused as to where the Hotel was situated. We eventually realised that we should be on the opposite carriageway and found our way to the Hotel by first travelling further down the motorway to return back up the opposite carriageway. I think more explicit directions would have helped our situation and guided us to the Hotel easier and quicker.
(99464277)
Steven from Dundee, GB (Solo business traveller) 30 June 2007
No overall comment.
(99691304)

Handy for the motorway

Dirty. Room was minging. Bathroom had not been cleaned properly.
elaine from coventry, GB (Solo business traveller) 23 June 2007
No overall comment.
(99129382)
John from Southampton, GB (Solo business traveller) 10 April 2007
No overall comment.
(99104970)
Barry from Dartford, United Kingdom;GB (Family with older children) 17 August 2006
No overall comment.
(3304964296)
Anonymous (Solo business traveller) 03 August 2006
Availabilty of food should be bought to the attention of the person/s staying as can be difficult to get food when arrived, only place is the services which can be expensive and lack of variety.
The bath in the bathroom of the rooms is very shallow and does not allow a relaxing time to be spent. When making the bed, cleaner/maids should brush down to make sure there are no hair crumbs ect over the top of the quilt. Over all the stay is good, peaceful night sleep and easy to book the room and booking in at the hotel is always hassle free at what ever time which is a blessing, when arriving late.
(3305123269)

Easy to book, good location for my requirements. Good ammenities such as tea and coffee in room. Shower good, water always warm.

Bed sometimes requires a brush down after being made, hair sometimes found on bed quilt. Bath not very deep,a little uncomfortable - not relaxing.
Anonymous (Young couple) 12 July 2006
No overall comment.
(3304979480)

clean and tidy
Gaye from Nr Tamworth, United Kingdom;GB (Family with young children) 17 May 2006
The only comment I would make is to the address it does not state that the hotel is actualy part of the Michaelwood Service Area and even though we had Tom Tom with the postcode it could not direct us to the hotel. We had to telephone and this is often quite a regular problem.
(3304440872)

Clean & Tidy - adequately met every need.

Nothing
Anonymous (Group of work colleagues) 01 May 2006
No overall comment.
(3304583934)
Anonymous (Young couple) 22 April 2006
No overall comment.
(3304504799)

The front office staff were polite and courteous. The rooms were quite clean and tidy. Also it was a quiet environment
Richard from Sixmilebridge, Ireland;IE (Solo business traveller) 07 February 2006
The hotel represents excellent value for money especially if you are just looking for a place to rest your head for a night - despite its motorway location, the room was extremely quiet. I only met the taff on check in and out and both were extremely friendly and welcoming.
(3304195540)

Value for money, quiet, Sky Sports 1 and 2.
Meryl from Mansfield, United Kingdom;GB (Solo business traveller) 11 November 2005
No overall comment.
(2927060)