Anonymous (Solo business traveller) 21 December 2008
great value for money
(107366003)

As above

room had not been cleaned adequately[look behind cushions
Anonymous (Young couple) 28 October 2008
Lovely hotel with friendly staff. Would stay there again.
(107804843)

good decor, lovely grounds

should make it clear that most of the rooms are in the annex rather than the main building. I didn't mind, but an older couple might want to know that it is a bit of a distance to walk from the rooms to the bar/restaurant/pool etc
Anonymous (Family with older children) 09 September 2008
No overall comment.
(107131893)
james from southport, GB (Mature couple) 06 September 2008
No overall comment.
(107170952)
Anonymous (Mature couple) 31 July 2008
pleasant setting
enjoyable weekend , we did not let your staffing problems affect our stay
(97259207)

Staff available worked very hard

serious shortage of staff overall
poor performance at meal times
BRENDAN from CHICKERELL, GB (Mature couple) 23 July 2008
Found stay very relaxing, in pleasant surroundings, and extremely well mannered and helpful staff. Would definitely stay again.
(108010838)

staff very friendly and helpful. coffee points very welcome, room very clean. bar well stocked. breakfast, as expected a full english and nothing too much trouble, ie more toast, tea etc...............

Evening meal menu limited. I basically paid about 30 pounds for two cheeseburgers with frys and side salad. Should have gone to Mc Donalds round the corner.
Jonathan from Mersyeside, GB (Young couple) 26 June 2007
We have specific dietery requirements and phoned the hotel a week in advance to check how they could cater for us. We left a phone message on the answerphone of the head chef & didn't expect to hear back, but within 2 days the head chef had contacted us & answered all our questions.
We definitely recommend this hotel
(99792113)

Clean rooms, helpful & efficient staff
Anonymous (Mature couple) 31 May 2007
Overall the hotel is fair, although the 4* is slightly overated.
Before I booked I would like to have known that the process to check out would take over 20 minutes, only one member of staff was on duty.
(99031775)

The friendly staff, the bar area and the leisure facilities.

I thought the rooms were very basic, considering they had a 4* rating. The additional accommodation in the seperate building requires refurbishment. Additional staff required at check out procedure.
MICHAEL from HORSHAM, GB (Young couple) 30 May 2007
No overall comment.
(99475316)

Very spacious and comfortable.Highly recommended
Angela from Hengoed, GB (Mature couple) 19 April 2007
Liked hotel very much, nicely situated for Oxford and surrounding area. Good facilities, very clean; friendly, helpful staff. Liked the cafe area, good breakfast.
Overall, would have no hesitation in retuning for further stay.
(99238641)

Room facilities and cleanliness very good, nice view. Staff friendly and helpful. breakfast - nice range of food. Particularly liked cafe area with free beverages and snacks - nice touch.

Changing area for pool and spa a little small, as is sauna room.
Anonymous (Mature couple) 11 April 2007
We thoroughly enjoyed our stay here and made use of the excellent facilities, including swimming pool, sauna, steam room etc.
(99473213)

Excellent grounds and facilities. Clean and comfortable. Good value for money.

Creaky floorboards in room above - woken up at 3.30am when the people in the room above returned to hotel. Better insulation needed here.
Anonymous (Young couple) 08 December 2006
No overall comment.
(99625706)

Was a great hotel, in a stunning setting with loads to offer and loads to do- a bar, pool and jacuzzi, pool table, big sized jenga and connect 4 were great! Staff very helpful and friendly too. Great brekkie. Great value for money. The free drinks station thingybobs were fantastic too! Had a really great relaxing stay, in a gorgeous hotel!

I would have loved the bar and/ or the pool to be open later, but I understand this is most probably not feesable. More tea and coffee etc in the room would have been great- I appreciate I could have asked for this and most likely got it though. Bubblebath to use would have been a bonus too, as there wasn't any, and I forgot to bring any! Finally we were sorted out after 5minutes, but none of the breakfast tables were layed.
Anonymous (Solo business traveller) 22 July 2006
No overall comment.
(3305059376)

The setting and location was excellent, the staff were very helpful and polite.

It was a little bit hard to find from the A34 without a map.
Anthea Charlotte from St Helens, United Kingdom;GB (Mature couple) 19 July 2006
Lovly place to stay, lovely grounds. Room a bit tired could do with a paint. Overall it was clean and comfortable.
Swimming pool very clean and staff on the reception in there very pleasent helpful.
(3304926456)

Breakfast was good, only first day we came down at 9.30 and not everything was available. Second morning was fine.

Room was not cleaned and bed not made for us, as we stayed two night I did think we would have had maid service.
Anonymous (Young couple) 12 July 2006
No overall comment.
(3304992606)
David from Cardiff, United Kingdom;GB (Mature couple) 08 June 2006
No overall comment.
(3304783894)
Anonymous (Mature couple) 02 June 2006
The attention of the staff was good, the meals represented very goood value and were enjoyable. I requested a non smoking room and was allocated a smoking room, presumably no rooms for non smokers were available, but there had been no attempt to freshen the stale air in the room as an awareness of our request for a non smoking room. The use of an odour removing spray would make a difference! As a smoking room for non smokers, the stale and smoky atmosphere was unpleasant and spoiled what was otherwise an pleasing facility.
(3304773590)

Clean, comfortable, spare towels and pillows available in the room

I requested a non smoking room and was allocated a smoking room, presumably no rooms for non smokers were available, but there had been no attempt to freshen the stale air in the room as an awareness of our request for a non smoking room. The use of an odour removing spray would make a difference!