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Arriva Hotel hotel ratinghotel rating

55 Swinton Street, Kings Cross, London, WC1X 9NT
Good
Overall rating from 33 reviews

Guest reviews of the Arriva Hotel

Good
Anonymous (Mature couple) 09 December 2008

Convenient and reasonably priced for an overnight stay in London. (107422432)

positive comments A good place to stay when catching Eurostar - room and facilities perfectly adequate and staff generally helpful.
negative comments The 'kitchen unit' seemed a rather odd use of space - it included a fridge which was good but the sink and cupboards were not needed - a cupboard unit or similar would have been more useful. Carpets were a bit grubby and worn.
Good
Anonymous (Solo business traveller) 25 October 2008

I was pleasantly surprised and was expecting a lower standard than I got. A reputedly 'dodgy' area of the City (Kings Cross), but I encountered no problems and the hotel staff were friendly. (107921317)

positive comments Clean, spacious room and ensuite. Comfortable, but firm bed.
negative comments Only basic TV - small 14" tv on a bracket about 2.5m up! Thin walls - the party next door was particularly noisy with the TV volume and numerous visitors.
Good
CHIK FAN CHRIS from AP LEI CHAU, HK (Family with older children) 18 August 2008

We paid the same price at Cambridge prior to using Arriva Hotel only a week ago, the room was better equipped and we had full British Breakfast without queueing. (97050470)

Good
Anonymous (Mature couple) 07 July 2008

The room was okay for one or two nights. Would want something more comfortable if I was staying longer. Convenient location. (108089064)

positive comments Reception very friendly. Provision of fridge in room very useful. Useful to be able to leave luggage after check out
negative comments Have to leave key when going out Was asked for passport on checking in. The receptionist assumed, based on appearance, that I wasn't a British citizen. He apologised for his mistake, and it isn't a complaint - but it could annoy someone else a lot more.
Poor
Anonymous (Same sex couple) 13 June 2008

No overall comment. (97323004)

Good
Anonymous (Group of adult friends) 23 March 2008

No overall comment. (97856881)

positive comments Shower was hot. Breakfast was nice. Tea and coffee facilities in room.
Good
Anonymous (Solo business traveller) 18 March 2008

I would be nice to have the option of an English breakfast at an extra cost. Overall a nice hotel with polite staff and very clean. (97313694)

positive comments It was cosy, clean and tidy.
negative comments The only criticism I have is that the reception area looks cold and uninviting. It looks like a hostal.
Poor
Richard from Stockton on Tees, GB (Solo business traveller) 13 March 2008

No overall comment. (97888879)

Good
Sophie from Tyne and Wear, GB (Young couple) 08 February 2008

this hotel was in a good location, 5 mins walk to tube and 10 mins tube ride away from all good hotspots i.e. leicester square, piccadilly circus, oxford street. the room was small but we were never in it long enough for this to be a problem, this would be great for a young couple who just need their hotel for a bed and quick shower. the room and en-suite were cleaned daily. there was no problems upon arrival, check in was quick and easy and there was someone on reception 24 hours to let you in, no matter what time you rolled in. i would stay here again on my next to trip to london, it was a basic hotel but the location makes it good enough to go back. it was a good rate to pay in london and also for somewhere so close to a fantastic network link (97224195)

positive comments the location - 5 min walk from kings cross underground the room was clean and had everything we needed, good en-suite, tv, hairdryer, fridge was a bonus and fresh sheets and towels everyday, 24 hour reception
negative comments the room was a bit small but served its purpose
Good
PHILIP from BRIGHTON, GB (Mature couple) 08 December 2007

Perfect for budget one night stopover.If visiting London for a few days on a citybreak however then not so good as really the room was very cramped. (97112874)

positive comments Very convenient for St Pancras Eurostar stopover since our train departed at 8.00am. Clean tidy and quiet and a bargain for the price on a Saturday night.
negative comments Really very small room and barely possible to get round the end of the bed. The bathroom was however a decent size and recently refitted.
Poor
Ian from Hemel Hempstead, GB (Mature couple) 04 December 2007

No overall comment. (97785187)

Good
ROBERT from STATEN ISLAND, NY, US (Solo business traveller) 29 November 2007

No overall comment. (97407407)

positive comments adequate room size for the money
negative comments room and mirror dusty, doors of other rooms being slammed jostling one while asleep at night. recommends rubber stoppers for doors to minimize noise.
Good
Helen from Port of Spain, TT (Solo business traveller) 20 November 2007

No overall comment. (97855279)

Good
Ian from Bishops Stortford, GB (Solo business traveller) 19 November 2007

The hotel was well located and easy to find convenient to Kings Cross. The room was neat and clean although a little gloomy. (97625892)

positive comments The shower room was good
negative comments The energy saving lighting gava a dull feel to the room and there was no remote for the TV
Excellent
June from LLANDUDNO, GB (Family with young children) 03 October 2007

No overall comment. (97249569)

Good
Anonymous (Other) 26 September 2007

No overall comment. (97235230)

positive comments That it was close to all amenities.
negative comments The room was very hot, not sure why!, and no way to cool it down as the window only opened half way.
Excellent
Anonymous (Solo business traveller) 23 July 2007

I was very pleased with the quality of the accomodation. Very inmpressed in fact, especially for the low price. I stayed in a hotel the week before for just (97852743)

positive comments Very good standard and very clean.
negative comments Only a slight negative on the breakfast. Cereal and toast doesnt amount to a continental breakfast to me.
Good
Anonymous (Solo leisure traveller) 03 July 2007

No overall comment. (99714287)

positive comments Zimmer war f
negative comments Zimmer lag zur Strasse man konnte das Fenster nicht schalldicht verschliessen. War nachts sehr st
Good
Anonymous (Mature couple) 26 June 2007

Overall an adequate hotel/B&B and good value for London. Let down by the breakfast experience. The dining room is in a functional windowless basement, the breakfast is uninspiring and the table cloths dirty from previous use. (99142008)

positive comments Room was clean. Central Location.Quiet at night.Lifts to all floors.Decor generally good.
negative comments Sash cord on window broken.Room and en-suite small. No air conditioning.Breakfast and dining room disappointing.
Good
Karen from Hull, GB (Mature couple) 01 June 2007

24 hour reception, able to leave luggage before checking in and after checking out. Staff polite, service okay but only one pillow each (I always like 2) and when we asked, were unable to supply another until the following day - by which time we were checking out. Handy location for Kings Cross, easy to find. Reasonable value, no complaints but have stayed at nicer hotels in that area for the same price. (99278223)

positive comments Warm and clean.
negative comments Breakfast sparse and somewhat lacking in choice.
Poor
Victor from Aberdeen, GB (Mature couple) 17 May 2007

No overall comment. (99903302)

positive comments The accommodation was very quiet
negative comments It was very small and poorly appointed
Average
Anonymous (Mature couple) 08 May 2007

No overall comment. (99114539)

Average
Anonymous (Solo business traveller) 12 March 2007

No overall comment. (99185507)

Good
Ulla from Alleroed, Denmark;DK (Same sex couple) 07 March 2007

No overall comment. (99189352)

positive comments Friendly staff. Fair price.
negative comments Would have been nice with more clean tables in the breakfast room.
Excellent
Anonymous (Solo business traveller) 20 February 2007

I would stay here again for an overnight in the city. (99831263)

positive comments I booked at double room as singles are sometimes small. The price paid at hotel was cheaper than the website for a single person in a double room. Room came with a fridge which was handy.
negative comments Limited breakfast items (i.e. drink, cereal, toast)
Average
Anonymous (Group of adult friends) 06 February 2007

No overall comment. (99311458)

positive comments That is quite central and close to a tube station.
negative comments That it is in the middle of refurbishement. I had to change the room because the window didn't open and the TV wasn't working. There was also a lot of noise starting very early in the morning and workers just near my window.And the breakfast is quite miserable.
Good
Anonymous (Solo business traveller) 25 January 2007

No overall comment. (99770389)

Good
Malcolm from Newcastle upon Tyne, United Kingdom;GB (Solo leisure traveller) 19 November 2006

this was pleasant (99556924)

positive comments Basic but clean and warm
negative comments on a busy main road and slightly noisey
Good
Anonymous (Mature couple) 07 September 2006

Everything was absolutely fine, except the breakfast! Cornflakes, toast and awful coffee! (3305187226)

positive comments Clean + tidy + lovely bathroom
negative comments Very little space to get round the bed and poor pressure in shower
Poor
Liam from ADARE COURT, Ireland;IE (Solo business traveller) 27 July 2006

No overall comment. (3305079069)

Good
Anonymous (Other) 16 July 2006

Central ans easy to find. Cheap but very basic. Room very tiny but clean and facilities working. Room downstairs very warm in summer and window has to be kept open at your own risk. (3304976065)

positive comments Central & cheap
negative comments definetly the mattrass and the fact that the window , being downstairs and facing directly to the back, didn't have any protection. I felt unsafe
Excellent
Anonymous (Solo leisure traveller) 28 March 2006

Requested a quiet, en-suite single room, 3 or 4 pillows, no-smoking room, and got all of these. 10/10 for everything.......would definitely return For (3304343476)

positive comments Clean, comfortable,
Good
Anonymous (Solo leisure traveller) 05 March 2006

No overall comment. (3304287957)

positive comments It was value for money. For the price, the room was very acceptable.
negative comments The staff were nice enough, but were not overly friendly or helpful.

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