Home > United Kingdom > England > Greater London > London > Brent hotels

Quality Hotel Wembley hotel ratinghotel ratinghotel rating

Empire Way, Wembley, Brent, London, HA9 0NH
Poor
Overall rating from 82 reviews

Guest reviews of the Quality Hotel Wembley

Good
sharon from kent, GB (Group of work colleagues) 02 March 2010

good. all 4 of us had a good night out. (108398708)

positive comments excellant access to wembly arena and local bars and shops
negative comments shower did not work in room
Excellent
Wendy from West Malling, GB (Mature couple) 02 March 2010

Very comfortable room and services. (108481390)

Excellent
Anonymous (Young couple) 16 February 2010

served more than its purpose, i had a very comfortable stay, with friendly staff helping out all that they could (108947399)

positive comments freindly staff, cheap car park rates, clean rooms, good location
Good
Steve from Cavering, GB (Same sex couple) 28 October 2009

No overall comment. (108209901)

positive comments Clean room with air-con, plesant and efficent staff.
negative comments small bar considering size of hotel, with an event at Wembley difficult to get served as couldnt get to bar. Usual high prices when an event on at stadium
Good
Anonymous (Mature couple) 26 October 2009

No overall comment. (108606836)

negative comments Coaches with engines running from early morning for no reason. Three radiators in room running at full blast on arrival. shower did not work.
Good
Anonymous (Same sex couple) 21 September 2009

no better than a travel inn and a lot less value for money (107802773)

positive comments Near wembley stadium
negative comments well over priced for the star rating
Excellent
michael from habrough, GB (Same sex couple) 19 August 2009

No overall comment. (108279468)

Good
Anonymous (Young couple) 15 July 2009

No overall comment. (107813931)

Good
Anonymous (Young couple) 08 July 2009

Good room but very pricey considering the above points made. (107581428)

positive comments Very good size room and excellent location for Wembley Stadium
negative comments Room was clearly a smoking room previously and you could still smell smoke on the fixtures and fittings. My bed clothes even smelt smoky and stale. Also the shower was very poor and my husband and I had great difficulty in adjusting the temperature. The water was boiling hot and in the end we both had to have a bath instead, which wasn't ideal when washing our hair.
Poor
Louise from Jersey, Channel Island, GB (Same sex couple) 08 July 2009

No overall comment. (107764261)

positive comments Restaurant opened till late
negative comments The bed was so awful that you could feel all the springs, and was so hard that we were unable to sleep and gave us very bad back pain. The shower barely gave out any water, and so it was so hard to wash our hair with. The TV remote control did not work, and the TV did not work well. For a bedroom that was intended for two persons, there could have been a 2nd chair to go with the round table in the room.
Average
Sarah from Tamworth, GB (Mature couple) 06 July 2009

No overall comment. (107800861)

positive comments Location excellent for Wembley Stadium & tube station WHen room booking extension was discovered they did offer us a room
negative comments Rooms very basic Had extended my booking via the telephone to an extra night but when arrived there was no record of the extension to the booking. ALso was promised that cooked breakfast would be included but wasn't
Excellent
Anonymous (Young couple) 29 June 2009

V good & will return when applicable (107817784)

positive comments Room was very good
Excellent
Anonymous (Solo leisure traveller) 07 June 2009

No overall comment. (107869917)

Excellent
Albert from Bradford, GB (Mature couple) 03 June 2009

Very good (107478676)

positive comments Very friendly & accomodating staff.
negative comments Bar drinks pricy
Good
Simon from Grimsby, GB (Group of work colleagues) 07 April 2009

No overall comment. (107497965)

Average
Martin from Milton Keynes, GB (Young couple) 31 March 2009

Rooms are very very dated. Someone entered the room whilst myself and partner were in bed the morning of check out. (107446015)

positive comments Conveniently located for Wembley Stadium
negative comments Not worth the £80 a night. Not enough parking.
Good
Anonymous (Family with young children) 04 March 2009

I would use this hotel again as the staff where excellent as long as it does not conflict with a big event. (107418846)

positive comments Staff was very friendly.
negative comments Due to the amount of football fans in the bar still after a 20 minute wait we where unable to purchase a drink. There where only 2 people serving behind the bar which on most days would be adaquate but as the hotel is so close to Wembley Stadium/Arena and being aware of such a large event that I would have thought that extra staff would be working.
Excellent
Anonymous (Solo leisure traveller) 09 December 2008

well worth money will stay again (107362180)

positive comments close to wembley
negative comments onestaff at bar after gig
Excellent
Zuzana from Bordon, GB (Young couple) 22 November 2008

Very good. Will come back. (107551347)

positive comments Nice room, very helpfull staff, good food, bar was still open after the show, 2 min walk from wembley.
negative comments Nex door company was very noisy with loading their cars over night :-(
Excellent
Maurice from Colwyn Bay, GB (Mature couple) 22 November 2008

Very good. (107684297)

positive comments Location was perfect, ample car parking, staff were welcoming and efficient.
negative comments "NOT A BAD POINT" breakfast could have been better, and what was on offer I don't believe was value for money.
Good
Anonymous (Mature couple) 18 November 2008

No overall comment. (97866474)

Good
Anthony from Torrevieja, ES (Mature couple) 18 November 2008

Ligth and airy and convenient (107467200)

positive comments /excellent reception staff. Bedroom a good size. Restaurant foodtasty.
negative comments Bathroom door stuck on the floor. Restaurant staff too quick too remove plates and drinks from table
Excellent
Anonymous (Group of work colleagues) 17 November 2008

A very pleasant stay (107714238)

Average
Anonymous (Mature couple) 15 November 2008

No overall comment. (108084106)

positive comments friendly reception staff very quick checking in & before 1400 hrs
negative comments having to pay cash before getting breakfast not allowed to put it on your bill
Good
Dave from Ryde, GB (Young couple) 06 November 2008

No overall comment. (107238586)

Good
Anonymous (Young couple) 04 November 2008

excellently located for events at wembley, very cheerful and helpful staff. (107601148)

Excellent
NIGEL from HALESOWEN, GB (Solo leisure traveller) 14 September 2008

100% (97333881)

positive comments SO CLEAN
Average
john from Chester, GB (Group of adult friends) 02 September 2008

Last year the only availble hotel at the last minute was the IBIS 1 star, it was much better than this. I was prepared top pay more for a 3 star but was very disappointed. I spend a large number of nights, on business, in hotels, I would not use this hotel or this chain again out of preference. (107122580)

positive comments Location, staff on the main desk helpful
negative comments Poor quality equipment eg. tv and remote, we had trouble using them and the remote handset was broken (batteries taped in and kept falling out). Breakfast was poor value for the money, served directly to us (one piece of bacon only but could not have two even though other items were not required!)Two of my party were asked to come back in a few minutes for items that had run out (ie. eat what you have on your plate then queue up again for a sausage!)- this is poor. For the price I would never eat there again.
Excellent
Mark from Gillingham, GB (Young couple) 11 June 2008

No overall comment. (97238614)

positive comments Location, Location, Location
Good
charlotte from harrogate, GB (Solo leisure traveller) 10 June 2008

Good, would stay again as great location for events at Wembley Arena, the Hilton had an hour long wait for after show drinks and food where we got served straight away. No real outside area though so a few more tables during the summermonths would be helpful. Fantastic viewsof Stadium from the hotel bedrooms too. (97448282)

positive comments Ease and quickness of service at the bar and reataurant, friendliness of staff, noise level good.
negative comments Light in bathroom didnt work, TV channels difficult to change
Excellent
john from warminster, GB (Solo leisure traveller) 10 June 2008

No overall comment. (97770610)

positive comments quick and efficient check in
Average
Pauline from Lorignac, FR (Other) 04 June 2008

No overall comment. (97412530)

positive comments near to Wembley Arena
negative comments Had to ring 3 times to get safe opened. Took about 4 hours from 1st telephone call. Bathroom had soap suds on wall! Had to pay for breakfast when taken instead of adding to account and paying on leaving. Breakfast mediocre
Good
Brenda from Filey, GB (Mature couple) 28 May 2008

Adequate. We would not stop there again because of all the points above (97819937)

positive comments Excelent location Adequate parking
negative comments Price - way too high No breakfast included in the very high price - Unbelievable! Hotel needed some tender loving care, windows were awful, room was noisy (we could hear all the weather)
Good
James from Romford, GB (Solo business traveller) 26 February 2008

No overall comment. (97749327)

Excellent
luke from torquay, GB (Young couple) 10 February 2008

No overall comment. (97506588)

Excellent
Eric from Fareham, GB (Mature couple) 30 January 2008

very clean staff friendley and helpful the bedrooms were comfy close to shops train station and busses (97497115)

positive comments close to the arena
negative comments i did not dslike any thing but the showerheads could be cleaner.
Excellent
Elisabeth from Bournemouth, GB (Mature couple) 29 January 2008

The hotel was as I expected in condition and cleanliness. Given the location of the hotel and the fact that many people staying were attending the Wembley venue, I would have thought greater emphasis would have been placed on providing adequate early meals to cater for the need. (97069245)

positive comments Everything was clean and tidy and we loved the fact there was a small table and two chairs.
negative comments The TV was old fashioned and took some time to turn to colour when turned on.
Excellent
Linda from Bexleyheath, GB (Mature couple) 19 December 2007

The only problem we experienced was in Room 208, there were very noisy generators outside the window, which switched on and off all night. When booking again, we will ask for a room in a different part of the hotel. Otherwise, everything was perfect. (99734138)

positive comments Location. Restaurant. Dinner and breakfast were good. Lovely room.
Good
lee from east langdon DOVER KENT, GB (Group of adult friends) 19 October 2007

generallt hotel nice clean friendly modern. breakfast good, and staff very nice and friendly. (99008786)

positive comments lovely clean spacious room, very comfortable beds. no or little road noise at night.but heating was a bit noisy.
negative comments noisy radiators !
Good
Anonymous (Group of adult friends) 17 October 2007

No overall comment. (97287861)

positive comments Access to Wembley stadium
Good
Heidi from Kings Lynn, United Kingdom;GB (Mature couple) 05 July 2007

No overall comment. (99102209)

Good
Philip from Leeds, United Kingdom;GB (Solo leisure traveller) 05 July 2007

No overall comment. (99513023)

Excellent
Anonymous (Group of adult friends) 23 June 2007

No overall comment. (99519487)

positive comments The location from Wembley stadium
Poor
Julie from Paignton, GB (Family with older children) 23 June 2007

The receptionish found it difficult to understand me and I ended up having to write my name down so she could check whether I did have a booking. The room was shabby. You could write your name in the dust behind the television. The bedspreads had stains on them. The walls were dirty. The remote control did not work. The stations were poorly tuned. There were only 2 cups and no teaspoons. I felt the standard was not up to what I would expect of a 3 star hotel. (99569646)

positive comments The location
negative comments Lack of cleanliness
Good
Peter from Edinburgh, GB (Family with young children) 21 June 2007

No overall comment. (99089033)

Good
Anonymous (Young couple) 20 June 2007

No overall comment. (99526483)

Good
Anonymous (Young couple) 20 June 2007

No overall comment. (99549225)

positive comments It was close to Wembley Stadium
negative comments The shower didn't work
Good
Anonymous (Young couple) 14 June 2007

The hotel was comfortable but let down by the lack of room service of longer opening times for the restaurant. (99846118)

positive comments It was convenient for Wembley stadium. The room was quiet and comfortable
negative comments The restaurant was closed at 11pm even though there was a huge concert next door. Given the likely demand from concert goers, it was a shame that a food service could not have been extended. Also, the bar seemed understaffed for the demand
Excellent
Anonymous (Young couple) 13 June 2007

No overall comment. (99113392)

positive comments Excellent staff who were more than helpful.
Average
Nicholas from Coventry, GB (Family with older children) 06 June 2007

No overall comment. (99901463)

Poor
DANIEL from IPSWICH, GB (Other) 05 June 2007

No overall comment. (99594778)

positive comments Convenience in terms of access to the new wembley stadium
negative comments Water on the floor in bathroom on arrival. Dirty bath, so shower the only form of washing. cracked window. Lack of supervisory staff within the bar area. At one point there were 5 people behind the bar, and none of them could speak english or use the til.The coffee machine in the breakfast room did not work. No one in the breakfast room new the procedure to obtain breakfast. I had to pay for the hotel on arrival. This is the first time i have ever had to do this.

Why book with Priceline

  • Great Rates! tick!
    You save money!
  • Impartial hotel reviews tick!
    Advice from people like you
  • Great choice of hotels tick!
    Right hotel, right place
  • No reservation fees tick!
    We want you to book!

Email me great deals and news

Email :

Privacy Policy

This site is secure - booking process verified by GeoTrust
Hotel booking process secured by GeoTrust