sharon from kent, GB (Group of work colleagues) 02 March 2010
good. all 4 of us had a good night out.
(108398708)

excellant access to wembly arena and local bars and shops

shower did not work in room
Wendy from West Malling, GB (Mature couple) 02 March 2010
Very comfortable room and services.
(108481390)
Anonymous (Young couple) 16 February 2010
served more than its purpose, i had a very comfortable stay, with friendly staff helping out all that they could
(108947399)

freindly staff, cheap car park rates, clean rooms, good location
Steve from Cavering, GB (Same sex couple) 28 October 2009
No overall comment.
(108209901)

Clean room with air-con, plesant and efficent staff.

small bar considering size of hotel, with an event at Wembley difficult to get served as couldnt get to bar.
Usual high prices when an event on at stadium
Anonymous (Mature couple) 26 October 2009
No overall comment.
(108606836)

Coaches with engines running from early morning for no reason. Three radiators in room running at full blast on arrival. shower did not work.
Anonymous (Same sex couple) 21 September 2009
no better than a travel inn and a lot less value for money
(107802773)

Near wembley stadium

well over priced for the star rating
michael from habrough, GB (Same sex couple) 19 August 2009
No overall comment.
(108279468)
Anonymous (Young couple) 15 July 2009
No overall comment.
(107813931)
Anonymous (Young couple) 08 July 2009
Good room but very pricey considering the above points made.
(107581428)

Very good size room and excellent location for Wembley Stadium

Room was clearly a smoking room previously and you could still smell smoke on the fixtures and fittings. My bed clothes even smelt smoky and stale. Also the shower was very poor and my husband and I had great difficulty in adjusting the temperature. The water was boiling hot and in the end we both had to have a bath instead, which wasn't ideal when washing our hair.
Louise from Jersey, Channel Island, GB (Same sex couple) 08 July 2009
No overall comment.
(107764261)

Restaurant opened till late

The bed was so awful that you could feel all the springs, and was so hard that we were unable to sleep and gave us very bad back pain.
The shower barely gave out any water, and so it was so hard to wash our hair with.
The TV remote control did not work, and the TV did not work well.
For a bedroom that was intended for two persons, there could have been a 2nd chair to go with the round table in the room.
Sarah from Tamworth, GB (Mature couple) 06 July 2009
No overall comment.
(107800861)

Location excellent for Wembley Stadium & tube station
WHen room booking extension was discovered they did offer us a room

Rooms very basic
Had extended my booking via the telephone to an extra night but when arrived there was no record of the extension to the booking. ALso was promised that cooked breakfast would be included but wasn't
Anonymous (Young couple) 29 June 2009
V good & will return when applicable
(107817784)

Room was very good
Anonymous (Solo leisure traveller) 07 June 2009
No overall comment.
(107869917)
Albert from Bradford, GB (Mature couple) 03 June 2009
Very good
(107478676)

Very friendly & accomodating staff.

Bar drinks pricy
Simon from Grimsby, GB (Group of work colleagues) 07 April 2009
No overall comment.
(107497965)
Martin from Milton Keynes, GB (Young couple) 31 March 2009
Rooms are very very dated. Someone entered the room whilst myself and partner were in bed the morning of check out.
(107446015)

Conveniently located for Wembley Stadium

Not worth the £80 a night. Not enough parking.
Anonymous (Family with young children) 04 March 2009
I would use this hotel again as the staff where excellent as long as it does not conflict with a big event.
(107418846)

Staff was very friendly.

Due to the amount of football fans in the bar still after a 20 minute wait we where unable to purchase a drink. There where only 2 people serving behind the bar which on most days would be adaquate but as the hotel is so close to Wembley Stadium/Arena and being aware of such a large event that I would have thought that extra staff would be working.
Anonymous (Solo leisure traveller) 09 December 2008
well worth money will stay again
(107362180)

close to wembley

onestaff at bar after gig
Zuzana from Bordon, GB (Young couple) 22 November 2008
Very good. Will come back.
(107551347)

Nice room, very helpfull staff, good food, bar was still open after the show, 2 min walk from wembley.

Nex door company was very noisy with loading their cars over night :-(
Maurice from Colwyn Bay, GB (Mature couple) 22 November 2008
Very good.
(107684297)

Location was perfect, ample car parking, staff were welcoming and efficient.

"NOT A BAD POINT" breakfast could have been better, and what was on offer I don't believe was value for money.
Anonymous (Mature couple) 18 November 2008
No overall comment.
(97866474)
Anthony from Torrevieja, ES (Mature couple) 18 November 2008
Ligth and airy and convenient
(107467200)

/excellent reception staff. Bedroom a good size. Restaurant foodtasty.

Bathroom door stuck on the floor. Restaurant staff too quick too remove plates and drinks from table
Anonymous (Group of work colleagues) 17 November 2008
A very pleasant stay
(107714238)
Anonymous (Mature couple) 15 November 2008
No overall comment.
(108084106)

friendly reception staff very quick checking in & before 1400 hrs

having to pay cash before getting breakfast not allowed to put it on your bill
Dave from Ryde, GB (Young couple) 06 November 2008
No overall comment.
(107238586)
Anonymous (Young couple) 04 November 2008
excellently located for events at wembley, very cheerful and helpful staff.
(107601148)
NIGEL from HALESOWEN, GB (Solo leisure traveller) 14 September 2008
100%
(97333881)

SO CLEAN
john from Chester, GB (Group of adult friends) 02 September 2008
Last year the only availble hotel at the last minute was the IBIS 1 star, it was much better than this. I was prepared top pay more for a 3 star but was very disappointed. I spend a large number of nights, on business, in hotels, I would not use this hotel or this chain again out of preference.
(107122580)

Location, staff on the main desk helpful

Poor quality equipment eg. tv and remote, we had trouble using them and the remote handset was broken (batteries taped in and kept falling out). Breakfast was poor value for the money, served directly to us (one piece of bacon only but could not have two even though other items were not required!)Two of my party were asked to come back in a few minutes for items that had run out (ie. eat what you have on your plate then queue up again for a sausage!)- this is poor. For the price I would never eat there again.
Mark from Gillingham, GB (Young couple) 11 June 2008
No overall comment.
(97238614)

Location, Location, Location
charlotte from harrogate, GB (Solo leisure traveller) 10 June 2008
Good, would stay again as great location for events at Wembley Arena, the Hilton had an hour long wait for after show drinks and food where we got served straight away. No real outside area though so a few more tables during the summermonths would be helpful. Fantastic viewsof Stadium from the hotel bedrooms too.
(97448282)

Ease and quickness of service at the bar and reataurant, friendliness of staff, noise level good.

Light in bathroom didnt work, TV channels difficult to change
john from warminster, GB (Solo leisure traveller) 10 June 2008
No overall comment.
(97770610)

quick and efficient check in
Pauline from Lorignac, FR (Other) 04 June 2008
No overall comment.
(97412530)

near to Wembley Arena

Had to ring 3 times to get safe opened. Took about 4 hours from 1st telephone call. Bathroom had soap suds on wall! Had to pay for breakfast when taken instead of adding to account and paying on leaving. Breakfast mediocre
Brenda from Filey, GB (Mature couple) 28 May 2008
Adequate. We would not stop there again because of all the points above
(97819937)

Excelent location
Adequate parking

Price - way too high
No breakfast included in the very high price - Unbelievable!
Hotel needed some tender loving care, windows were awful, room was noisy (we could hear all the weather)
James from Romford, GB (Solo business traveller) 26 February 2008
No overall comment.
(97749327)
luke from torquay, GB (Young couple) 10 February 2008
No overall comment.
(97506588)
Eric from Fareham, GB (Mature couple) 30 January 2008
very clean staff friendley and helpful the bedrooms were comfy close to shops train station and busses
(97497115)

close to the arena

i did not dslike any thing but the showerheads could be cleaner.
Elisabeth from Bournemouth, GB (Mature couple) 29 January 2008
The hotel was as I expected in condition and cleanliness.
Given the location of the hotel and the fact that many people staying were attending the Wembley venue, I would have thought greater emphasis would have been placed on providing adequate early meals to cater for the need.
(97069245)

Everything was clean and tidy and we loved the fact there was a small table and two chairs.

The TV was old fashioned and took some time to turn to colour when turned on.
Linda from Bexleyheath, GB (Mature couple) 19 December 2007
The only problem we experienced was in Room 208, there were very noisy generators outside the window, which switched on and off all night. When booking again, we will ask for a room in a different part of the hotel. Otherwise, everything was perfect.
(99734138)

Location. Restaurant. Dinner and breakfast were good. Lovely room.
lee from east langdon DOVER KENT, GB (Group of adult friends) 19 October 2007
generallt hotel nice clean friendly modern.
breakfast good, and staff very nice and friendly.
(99008786)

lovely clean spacious room, very comfortable beds. no or little road noise at night.but heating was a bit noisy.

noisy radiators !
Anonymous (Group of adult friends) 17 October 2007
No overall comment.
(97287861)

Access to Wembley stadium
Heidi from Kings Lynn, United Kingdom;GB (Mature couple) 05 July 2007
No overall comment.
(99102209)
Philip from Leeds, United Kingdom;GB (Solo leisure traveller) 05 July 2007
No overall comment.
(99513023)
Anonymous (Group of adult friends) 23 June 2007
No overall comment.
(99519487)

The location from Wembley stadium
Julie from Paignton, GB (Family with older children) 23 June 2007
The receptionish found it difficult to understand me and I ended up having to write my name down so she could check whether I did have a booking.
The room was shabby. You could write your name in the dust behind the television. The bedspreads had stains on them. The walls were dirty.
The remote control did not work. The stations were poorly tuned.
There were only 2 cups and no teaspoons.
I felt the standard was not up to what I would expect of a 3 star hotel.
(99569646)

The location

Lack of cleanliness
Peter from Edinburgh, GB (Family with young children) 21 June 2007
No overall comment.
(99089033)
Anonymous (Young couple) 20 June 2007
No overall comment.
(99526483)
Anonymous (Young couple) 20 June 2007
No overall comment.
(99549225)

It was close to Wembley Stadium

The shower didn't work
Anonymous (Young couple) 14 June 2007
The hotel was comfortable but let down by the lack of room service of longer opening times for the restaurant.
(99846118)

It was convenient for Wembley stadium. The room was quiet and comfortable

The restaurant was closed at 11pm even though there was a huge concert next door. Given the likely demand from concert goers, it was a shame that a food service could not have been extended. Also, the bar seemed understaffed for the demand
Anonymous (Young couple) 13 June 2007
No overall comment.
(99113392)

Excellent staff who were more than helpful.
Nicholas from Coventry, GB (Family with older children) 06 June 2007
No overall comment.
(99901463)
DANIEL from IPSWICH, GB (Other) 05 June 2007
No overall comment.
(99594778)

Convenience in terms of access to the new wembley stadium

Water on the floor in bathroom on arrival. Dirty bath, so shower the only form of washing. cracked window. Lack of supervisory staff within the bar area. At one point there were 5 people behind the bar, and none of them could speak english or use the til.The coffee machine in the breakfast room did not work. No one in the breakfast room new the procedure to obtain breakfast. I had to pay for the hotel on arrival. This is the first time i have ever had to do this.