Anonymous (Young couple) 25 July 2008
No overall comment.
(108045442)

Courtesy and friendliness of staff; dinner and wines excellent

Room was small, shower sprayed badly into bathroom, swimming pool was tiny.
William from Blackrock, Ireland;IE (Mature couple) 17 June 2007
Pleasant courteous multilingual staff on hand from car parking to checkout.
Excellent restaurant with good service and menu.
The hotel is in a lovely setting and is like your own country retreat in the heart of the Champaign region.
(3305311936)

Lovely quiet rural setting in the midst of the Champaign country, with beautiful views all round

Lack of ability to control the hot and cold water.
Resulting in a combined scalding and cold shower.
Totally unacceptable in these days of thermostatic shower mixer valves.
Anonymous (Mature couple) 28 May 2007
One of the best hotels we have stayed in. Staff extremely helpful, hotel itself very interesting and well furnished and decorated, food superb, if a little expensive
(99270553)

Superb accommodation - beautiful decoration, comfortable bed

A little road noise
Lucy from Fulham, United Kingdom;GB (Group of adult friends) 10 April 2007
This is our second visit and this time we brought friends who enjoyed the hotel as much as us. The restaurant is great.
(99569547)

Lovely place with friendly staff and fantastic surroundings.
Anonymous (Mature couple) 21 March 2007
No overall comment.
(99056178)
juliane from London, United Kingdom;GB (Young couple) 05 December 2006
No overall comment.
(99702071)

the friendliness of the staff and the quality of the food where outstanding

nothing
Mark from 1387 Asker, Norway;NO (Group of adult friends) 22 November 2006
No overall comment.
(3304519297)

The staff were friendly and fast to attend any requirements. The location was excellent set into the hillside and the vineyards.

I did not find areas to dislike
Jean-Luc from St Sulpice, Switzerland;CH (Mature couple) 06 November 2006
Tr
(99612768)

Joli et agr

site Mappy pour la localisation pas clair.
Prix des boissons (8euro pour une bi
Jean-pierre en Jacqueline from LIEDEKERKE, Belgium;BE (Solo leisure traveller) 10 September 2006
Mentionn
(3304328614)

Tout

aucunes
Deborah from Chaoyang District, China;CN (Family with young children) 25 August 2006
Overall we were very happy with la Briqueterie in particular the helpful staff. We were very impressed that when we ate in there superb restaurant, thery provided a baby sitter at no charge.
The location of the hotel in Epernay is good, but you definetly would need a car to get to all of the Champagne houses.
I feeel that we were well informed about the hotel on booking, as we had been planning the holiday for some time, however if people are travelling with young children, they should know that room service does not start till 7.00 pm and it is only food available at the gormet restaurant, so head out to Epernay with the children for their meals.
(3304951722)

As a family with young children the adjoining rooms very very good as the rooms connected via a enterance way, which gave parents privacy whilst allowing the children to be close.

Really, for a Relais & Chateau property it lacked a little finesse - bathrooms very dated.
Anonymous (Mature couple) 08 August 2006
hotel tres agr
(3305002648)

excellent service et accueil

restaurant un peu cher
John from Newport, United Kingdom;GB (Young couple) 04 August 2006
No overall comment.
(3305107232)

The bedroom was very new and comfortable

The menu was a little limited, but nevertheless, delicious.
maurice from montereau, France;FR (Solo business traveller) 01 August 2006
No overall comment.
(3305080946)
Anonymous (Family with older children) 06 June 2006
We were made so welcome and our rooms were changed because our disabled son could not use the stairs (no lift).The staff were very helpful, extremely efficient and made us feel special and our son was treated with the dignity that he deserves.Dinner in the restaurant was magical the best one of the holiday for us.
(3304752224)

Beautiful Hotel and gardens

Nothing
Paul from Hausen, Switzerland;CH (Mature couple) 30 May 2006
No overall comment.
(3304734372)

sehr angenehmer Aufenthalt, stilvolle Einrichtung, gute Bedienung

Hunde im Speisesaal st
Anonymous (Mature couple) 21 April 2006
l'essentiel apparaissait sur le site mais j'aurais aim
(3304554256)

prestation globale

insonorisation de la chambre al
andrew from hook, United Kingdom;GB (Mature couple) 12 April 2006
No overall comment.
(3304408568)
Anthony from Cambridge, United Kingdom;GB (Mature couple) 01 April 2006
The bedroom was certainly comfortable and extremely well decorated. Despite being the lowest cost room (Classique double) there was plenty of space for a one night stay, the room was quiet, the room temperature was easily controlled (it was, in fact, quite a cold wet day when we stayed) the bed was very comfortable and the romm was well appointed. Aside from a somewhat inadequate shower over the bath, the room was excellent in all respoects. The restaurant was top flight with good, well -prepared and presented dishes at a price that was very fair for the quality of cuisine. The wine list is extensive, though a little on the pricey side. The staff are knowledgeable, professional, courteous and unobtrusive. I would strongly recommend eating eating in the hotel if staying overnight.
(3304291594)

The room was clean, warm, excellently decorated and well appointed. Staff were polite, attentive and efficient.

The only area that was not quite as good as the rest of the hotel (which is why I did not rate the equipment as excellent but only good was that the shower was attached to the bath but there was no shower screen, which meant that if the shower attachment was actually used as a stand-up shower the bathroom would have been sprayed with a significant amount of water!
miho from osaka, Japan;JP (Mature couple) 01 April 2006
No overall comment.
(3304381518)
Anonymous (Mature couple) 21 February 2006
No overall comment.
(3304055377)
Anonymous (Mature couple) 08 February 2006
No overall comment.
(3304167018)
Anonymous (Solo business traveller) 07 February 2006
No overall comment.
(3304200314)
Stijn from Kortrijk, Belgium;BE (Same sex couple) 21 December 2005
No overall comment.
(2996151)

service impeccable!
Norbert from Gent, Belgium;BE (Mature couple) 27 October 2005
Excellent dinner-service and foods Splendid dining-room Helpful and kindly service at the reception High-standing pleasing hotel ,
(2784074)

Small space in bedroom ; no mosuito-window-frame no shower-curtain in bathroom 303
Ivan from Stanmore, United kingdom;GB (Mature couple) 30 September 2005
Waited 20 mins to receive menu for evening meal & further 20 mins without being asked to go into dining room
(2601767)

Very good

Taking orders for evening meal
Anonymous (Other) 23 September 2005
No overall comment.
(1952326)
Anonymous (Mature couple) 20 September 2005
As a frequent traveller to all over the world, I can state that this hotel is one of the place that I would like to go back again. The staff is very friendly and the hotel itself has a lovely atmosphere. It has gym, sauna, swimming pool and even the helicopter port. You will need to tell the hotel whether you would like to have supper at the hotel as it is normally very busy and you won't be able to get a table without advance notice. If you are looking for something extra than a normal then this is the place to go.
(2748500)

Everything that can be expected from a 4 star hotel. Availability of closed garage for car enthusiast.

coffee/tea kit in the room.
Anonymous (Young couple) 12 September 2005
No overall comment.
(2561169)

Excellent porter service.

Bar service was slow.
Anonymous (Mature couple) 09 September 2005
Lovely hotel situated 5 minutes south of Epernay. Comfortable rooms, good food and excellent staff. Would definately stay there again.
(2250968)
Anonymous (Mature couple) 08 September 2005
No overall comment.
(2664130)
Simon from London, United Kingdom (Family with young children) 24 August 2005
Excellent service and staff. We have a baby so it's not always easy to get boiling water to heat milk and food etc so it would be nice if this was in the room or you got given a kettle with a bowl etc. Also, a baby monitor would be great as we dined in the hotel too.
(2628351)

Clean, homely, nice decor, modern

Bath a little small. Perhaps tea/coffee making facilities in the room - helps with the baby.
Damien from sainte catherine, France;FR (Mature couple) 22 August 2005
Le séjour s'est formidablement passé tant au niveau gastronomique qu'Hotelier... Les prestations 4 étoiles attendues étaient au RDV...
Seul bémol le panier VIP et la bouteille de Champagne en chambre n'étaient eux pas au RDV... Dommage
(2620667)

Service Disponibilité Carte des vins Confort tranquilité Sommelier exélent

Un côté plus détendu pour le service en salle
GERARD from DOMONT, France;FR (Mature couple) 20 August 2005
excellent
(2642691)

environnement et services très agréables

température de l'eau de piscine à augmenter (ou chauffer +)
IAN from ASHBOURNE, United Kingdom (Other) 09 August 2005
we stayed at a number of hotels in france while on holiday and consider this to be the best that we've found so far
(2061365)

very roomy

tv wasn't working
Roger from Bletchley, United Kingdom;GB (Solo leisure traveller) 13 July 2005
I have used this hotel before and it has remained one of my favourite hotels in terms of location and the true french gastronomic dining experience.
The only slight problems I always have around Epernay is the somewhat haphazard state of the local road signs and directions.
(2446574)

the overall experience of staying and dining here is excellent

none
Anonymous (Mature couple) 23 June 2005
Un hotel qui devrait se montrer très agréable en hiver avec sa piscine intérieur,ses saunas et salle de sport.
(2393754)

le jardin et la terasse sont décevant par rapport à la qualité de l'aménagement intérieur.
Ingeborg from Kernen, Germany;DE (Mature couple) 07 June 2005
Wir waren ansonsten sehr zufrieden. Vor allem der Service der Zimmermädchen war ausgezeichnet. Das Personal war sehr freundlich, hilfsbereit und zuvorkommend.
(2196680)

schöne Hotelanlage, gutes Restaurant,sehr guter Empfangservice,

das Frühstück lässt zu wünschen übrig, das Büffet wurde nur auf Anfage nachgefüllt
Anonymous (Mature couple) 19 April 2005
No overall comment.
(2151406)
William from Frisco, United States (Mature couple) 05 October 2004
This was an ideal location to recoup after a very busy 24hours - comfortable bed,quiet and easily accessible location.
(1377294)

Clean room - good luggage space - quiet

No identifiable problems
Anonymous (Family with young children) 20 September 2004
No overall comment.
(1217234)

Location, quietness, service.

No room service due to restaurant being fully booked.