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Premier Inn Manchester Trafford Centre West (formally Tulip Inn) hotel ratinghotel ratinghotel rating

Old Park Lane, Trafford Centre, Manchester, M17 8PG
Excellent
Overall rating from 40 reviews

Guest reviews of the Premier Inn Manchester Trafford Centre West (formally Tulip Inn)

Excellent
Anonymous (Group of work colleagues) 15 December 2008

No overall comment. (107189162)

Good
Krystena from Coseley, GB (Group of work colleagues) 25 November 2008

though there were obvious issues with the internet booking system i would recommed and stay at a premier inn again, though i would advise to ring the hotel direct and not book via the internet. i was advised by the receptionist that the internet booking was a poor system, my reply to her was you should not offer a facility to book on line if the system is not up to standard (107524270)

positive comments the hotel was clean and suitable for my group of friends, the breakfast was very good and we enjoyed the stay.
negative comments i had booked two rooms on the internet, 2 adult females in each room, on arrival i was informed that they only had one room booked for us, i showed them the booking confirmation which clearly stated that two rooms had been booked for 4 adults. as there was no more availability all four of us had to share one room.
Average
adam from bradford, GB (Family with older children) 24 November 2008

nice hotel, friendly staff, clean and well presented building. (107843236)

positive comments Eventually the room we got was great and tiding and clean.
negative comments The initial room we had there was a fault with the window. It too 1.5hrs for someone to come and look at it after numerous phone calls resulting in us not being able to get to bed till after 12. When someone eventually came they moved us to a new room no worries but it was just a little late in the evening.
Excellent
Ena from Durham, GB (Group of adult friends) 15 November 2008

No overall comment. (107165029)

Good
Anonymous (Solo business traveller) 06 November 2008

Modern and comfortable. (107445072)

positive comments Great breakfast/reataurant area.
negative comments The room was obviously a smoking room previously and could still be detected. This did not leave me with easy breathing in the morning.
Excellent
steven from Worcester, GB (Family with older children) 01 November 2008

Good location for what we wanted (the trafford centre and Old Trafford (Manchester United)- the fact that there was a shuttle bus service from the hotel to the football stadium (and return)was a great bonus (at (107350202)

positive comments check in was very smooth and staff very friendly & efficient.
Good
Anonymous (Mature couple) 31 October 2008

No overall comment. (107273213)

Good
Anonymous (Mature couple) 23 September 2008

Reasonably good value (107297867)

positive comments Room was nice and spacious, staff were helpful and obliging
negative comments Noise from generator outside our room disturbed our sleep
Excellent
Anonymous (Solo business traveller) 18 September 2008

No overall comment. (107142158)

Excellent
Jill from Crook Co Durham, GB (Mature couple) 27 August 2008

Very enjoyable. The premier breakfast is very good value and the restaurant food was excellent. (107124252)

positive comments larger than average, modern room with flat screen TV, tea & coffee making facilities, iron with ironing board and hairdryer.
negative comments would have been better had there been a bath as well as a shower. Although this is just a small point.
Good
Anonymous (Family with older children) 04 August 2008

No overall comment. (108094405)

Good
Anonymous (Family with older children) 29 July 2008

No overall comment. (107115429)

Average
SARAH ANNE from Bangor, GB (Family with older children) 08 July 2008

No overall comment. (108070715)

positive comments Good food in restaurant and staff very friendly. Convenient location.
negative comments Carpets were filthy, no bath even though a family room-therefore not suitable for young children.
Excellent
Anonymous (Group of adult friends) 19 December 2007

Rather expensive (97272524)

positive comments Close to Trafford centre and ski village.
negative comments The sink in the room
Excellent
Anonymous (Group of adult friends) 12 December 2007

No overall comment. (97562289)

positive comments Plenty of space well maintained
Excellent
Anonymous (Group of adult friends) 10 November 2007

The hotel was ideally situated for our needs. It was very clean and welcoming and the breakfast was really good.All staff were very helpful. We will book again for next year. Highly recomend. (97322116)

positive comments The staff were all friendly and helpful. An excellent hotel for a relaxing break
Good
peter from Leeds, GB (Mature couple) 24 October 2007

We had a very nice stay, staff were excellent we would book this hotel again. We had dinner in the restaurant which was very enjoyable. Good value for money all round. (97691452)

negative comments Bathroom layout, sink in bedroom only a shower no bath.
Good
Mark from Weston super mare, GB (Solo business traveller) 26 June 2007

No overall comment. (99638628)

positive comments Clean spacious room
negative comments Nothing
Excellent
Kerry from Norwich, GB (Family with young children) 18 May 2007

Very good (99816923)

positive comments Very clean, tidy & well run hotel.
Excellent
graham from bathagte, GB (Solo leisure traveller) 26 April 2007

Excellant well position hotel with access to all routes. Good buffet sytle breakfast and coffee in room bonus ) (99797462)

positive comments Friendly check in staff Good standard of room
negative comments high bar prices
Excellent
Leanne from Partington, GB (Young couple) 19 April 2007

No overall comment. (99382207)

Excellent
Raymond from Carrickfergus, United Kingdom;GB (Family with older children) 22 March 2007

This was agood quality hotel that was well priced. The rooms were of a good size for our family of two adults and two teenage girls. The room was well decorated and very clean with all necessary amenities. The power shower was excellent. The hotel had good lobby facilities where we were able to relax. (3305370872)

positive comments Good quality accommodation in a very convenient location, close to the Trafford Centre and not too far from Old Trafford or the city centre
Average
Sally from Bourne End, United Kingdom;GB (Group of work colleagues) 16 March 2007

Having checked in at 8pm we got changed and went to get a table in the restaurant at 8.30pm, on arrival the waiting staff told us the restaurant was full - it was not full it had a couple of tables in use and a party of 32. The staff could explain not why a dinning area of about 125+ could not cope at 8.30pm with a further 2 guests. The duty manager finally came to see us and offered a table at 9.30pm. This is unacceptable for a quality hotel, I stay away atleast 2 nights a week and have never had this happen to me before. (99317982)

positive comments The accomodation was great, nice room etc.
Excellent
Anonymous (Family with young children) 14 March 2007

No overall comment. (99086283)

Excellent
Anonymous (Young couple) 07 March 2007

No overall comment. (99260132)

positive comments Room was spacious, shower was amazing!!
negative comments Room was very cold.
Good
john from Bristol, United Kingdom;GB (Family with older children) 07 March 2007

No overall comment. (99794327)

Good
Anonymous (Young couple) 23 February 2007

The hotel is clean and spacious. We enjoyed our stay and will visit again in the future. (99278612)

Good
Brian from Calonge, Spain;ES (Mature couple) 15 January 2007

The bar closing at 12 on New years eve was a disaster and I am sure that most people would not have stayed had they known. The staff were happy to open as there were many people there but the manager refused to open it when telephoned.When we arrived at the airport that day a passport was missing. The hotel said they checked the room and nothing was found. After many phone calls to them and notifiying the police 2 days later the passport appeared in the room!The hotel was excellent but there are serious problems somewhere. (99579464)

positive comments Excellent rooms and public areas.
negative comments Bar closed at 12 on New Years Eve. Unheard of in Britain and not advertised or mentioned when booking made.
Excellent
Anonymous (Mature couple) 04 January 2007

i have stayed in a lot of top quality hotels in the uk and i find the tulip to be up there with the best of them. the staff were very helpful, very polite and nothing seemed too much trouble for them. i would have prefered it if the leisure facilities were part of the hotel but it was not that much of a chore to have to go the quarter of mile or so to get to them. (99908385)

positive comments the beds were comfortable. the room was spacious. room was very clean
negative comments no complaints
Excellent
Anonymous (Young couple) 22 December 2006

No overall comment. (99435650)

positive comments The hotel was bright and modern,the staff were friendly and helpful. Our room was clean and well equipped. Overall, very good.
negative comments The hotel could benefit from separate bar/lounge facility away from the main reception area. 2pm check-in is also a little on the late side. The hotel is also a little inaccessible for pedestrians or those arriving on public transport.
Good
Vicky from Wirral, United Kingdom;GB (Young couple) 21 December 2006

No overall comment. (99642524)

Excellent
WILLIAM from ABERDEEN, United Kingdom;GB (Group of work colleagues) 04 December 2006

Nice clean hotel with friendly, helpful staff. Good value for money. Internet booking logged all the rooms in a name of one of my guests but manually corrected over phone! (99327856)

positive comments Clean, functional
negative comments Nothing
Good
Anonymous (Young couple) 02 November 2006

No overall comment. (99241187)

Good
Anonymous (Solo leisure traveller) 24 October 2006

No overall comment. (99160521)

Excellent
Michael from stoke-on-trent, United Kingdom;GB (Family with older children) 11 July 2006

ideal location, staff very good,very clean reception/bar and rooms. definately needs aircon in rooms (3304917888)

positive comments staff friendly and efficient, hotel very clean
negative comments room was very warm-could really do with aircon
Excellent
Victoria from Westbury, United Kingdom;GB (Other) 31 May 2006

No overall comment. (3304629300)

positive comments room was nig, decor of hotel of really nice and very clean - shower was really nice.
negative comments nothing
Good
David from Southampton, United Kingdom;GB (Solo business traveller) 19 May 2006

No overall comment. (3304691174)

positive comments It was a very good idea to have the film channel as standard. Not pay per view The staff were polite and helpful
negative comments The carpet had many visible stains on it Other than this the room was clan and tidt
Good
Anonymous (Other) 17 May 2006

I think with the cost of the accommodation breakfast should be included in the price. On the night i stayed i had returned to the hotel late and was unable to get a light snack. I would have like to have been anble to purchase a sandwich or even if there was a vending maching to get some crisps. (3304527749)

Excellent
Eirlys from Abergele, United Kingdom;GB (Group of adult friends) 29 October 2005

No overall comment. (2851775)

Good
Anonymous (Group of adult friends) 19 September 2005

No overall comment. (2383782)

positive comments Location
negative comments Size of towels, price of meals

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