The Gables Hotel

It was the nearest we could find for an early start the next day. It sufficed and even though the beds were not the best, we slept. Car park treacherous in the Ice - completely untreated. (107438914)

Welcoming host. Very friendly.

Decor - shal I just say "Life on Mars" Food - evening meal good and plenty of it! Beakfast a bit iffy.

Enjoyable, friendly, efficient (97184357)

A very friendly atmosphere; extremely courteous and friendly staff; excellent food (range, quality & quantity); clean well prepared room; good in room facilities eg coffee/tea making with biscuits & sweets; help from staff with plans for the following day; helpful staff in terms of an early departure

Central heating not working in the bedroom - didn't have a serious effect on our stay.

The visit was to see family not seen for a while - the hotel experience added to the family feel. (107142152)

Very friendly, welcoming staff. Excellent breakfast. Rooms good with tea/coffee available. Additional nice touches e.g. chocolate in room!

No overall comment. (107169017)

Fit for prpose (107113038)

Bed was comfortable. Pleasent people

Hotel shower either hot or cold. Difficult to get constant temperature Quality of food at the hotel was good, but the white wine was served warm. Not offered desserts or coffee after the meal.

not up the standard expected, a tired and shabby hotel passed it's sellby date. (97636220)

bed linen and towels were clean

bathroom water was a brownish colour, plumbing/shower and toilet poor, rooms were dusty and in some instances dirty, furniture was broken

We were made to feel very welcome and we would not hesitate in stopping here again. (97413547)

excellent staff, room very comfortable and clean, excellent breakfast, very good value for money.

We would not hesitate to return to this friendly hospitable Hotel and thoroughly enjoyed our stay. (97067602)

The Owners of the hotel were extremely friendly,and helpful. the food was excellent and the company wonderful

I enjoyed this fully, The landlord being very attentative. The whole stay I enjoyed thouroughly. (97404158)

It was hiomely, friendly, quiet family run hotel with a lovely atmosphere

Nothing, it was very fit for purpose and clean and tidy

The true distance from Durham. The true star rating, if the hotel was nice clean & cosy. (97353533)

Food OK

Wiring on Electrical appliances joined with insulation tape, sink dropping off wall, general feeling of uncleanliness, too far from Durham - bus fare

Very seedy, dated accommodation. (99957494)

Very noisy road - they really should instal double glazing. Over heated bar. No draught bitter during our stay. Take it or leave it breakfast fare.

very friendly hotel, would recommend (99862045)

home from home would call and stay again

No overall comment. (99518185)

No overall comment. (99093043)

The bedroom was not cleaned very well. The teapot provided in the room had mould growing in it. The front door lock was loose so the door could not be locked correctly.

No overall comment. (99635961)

The hotel is situated on a main road, with easy access to car parking.

Access to the room was difficult with suitecases, as stairs were steep and narrow. The facilities were adequate, but the room smelt of dampness.There was no written breakfast menu. The hotel was not well kept.

No overall comment. (99278498)

No overall comment. (99693153)

friendly staff and locals

accommodation needs updating

No overall comment. (99059576)

Nice freindly atmosphere friendly people great service, worth every penny (99254193)

clean and tidy, decor

No overall comment. (99903663)

small family run, cosy

owners very helpful and nice (99354636)

it was very comfortable

No overall comment. (99855056)

No overall comment. (99563545)

The food was excellent and the owner extremely helpful and friendly

The room was small and cold on the first night

No overall comment. (99155889)

No overall comment. (99067762)

Convenience, no nonsense

Location

No overall comment. (99984988)

Food Excellent

Room very tired looking

No overall comment. (99218291)

friendly,and welcoming

No overall comment. (99326119)

The couple who own the Gables are friendly and have created a unique experience which makes everyone feel welcome and part of the community, no matter the length of stay. The owner is an excellent entertainer and knows how to deliver both jokes and magic tricks.

Plumbing

We wanted to be quite close to the ferry terminal at North Shields. The hotel was clean and tidy. We had a nice dinner in the evening,for a reasonable prise. A good breakfast before leaving. (99707892)

Friendly atmosfere, and near to ferry terminal

Bit struggel with sticking doors, but not too bad

No overall comment. (99260451)

Satisfied with the accommodation and service provided. Breakfast and evening meals generous. However please note - no evening meals provided on Sunday evening. Locality convenient for Durham. Plenty of parking space. (3305047286)

Very good home cooked food provided. Friendly atmosphere. Overall far nicer than an anonymous hotel.

Room a little on the small side, however good value for money.

Not much else to say, really. I neede a place to stay for one night, and it was fine. (3304991641)

Friendly atmosphere, ideal for overnight or weekend stay. Didn't try the evening meal, but smelled good.

Nothing, it was what I would expect for accomodation in this price range.

THE GABLES HOTEL WAS PERFECTLY ADEQUATE, THE STAFF PLEASANT AND THE ACCOMMADATION CLEAN. WE ARRIVED EARLY EVEINING ,HAD A MEAL TILL LATE ELSEWHERE AND LEFT BEFORE BREAKFAST IN MORNING. DURING OUR VERY SHORT STAY WE FOUND THE HOTEL QUIET AND OK FOR OUR NEEDS. WE STAYED MIDWEEK (3304390603)

If you are looking for overnight accommodation then this hotel is quite adequate. It's friendly and clean. Our room overlooked the road but it was not particularly noisy. The bar downstairs looked cosy but was empty when we were there. There is a car park behind the premises. (3304571640)

friendly, helpful owner

no ensuite facilities for our room. Very squeaky bedroom door!

No overall comment. (3304676203)

Freindly service, Room ok for price, easy to find.

On suit lackin, luke warm water from shower at any setting, bathroom tiles on floor loose and some cracked. but very clean and plenty towels

No overall comment. (3304591513)

I would have liked to have known whether the hotel was in a quiet location,The traffic was quite heavy from 6am onwards despite being on a B road (3304499493)

location was useful for Durham and Beamish. The staff were informative as regards local events

the bar and lounge were smokey and in need of re- decoration

It would have been helpful to know that most of the local taxi firms were unavailable at 8.45 onwards for school runs. A card representing local firms who could be contacted and able to provide a reliable service would be most helpful (3304453128)

Room was clean, service was very good. Was impressed with the standard and volume of food.

Nothing

No overall comment. (3304428254)

It was all that was promised except the evening meal. This was unavailable due to the proprietor's wife being in hospital.The host gave us excellent information about where we could eat nearby and then he and his customers entertained us after our meal with local talk and information. This was not five star accomodation but clean, friendly, efficient, basic stuff, especially in the light of the host's situation at the time. (3304145309)

The situation was peaceful and near enough to the city. It was clean, friendly and the locals were amiable, giving us useful information.Parking was easy and plentiful.

It is under renovation at the moment and the lack of evening meals was down to the proprietor's wife being in hospital so I don't feel able to make constructive criticism here.

No overall comment. (3304347406)

Smoky atmosphere in living quarters Food not well presented

The hotel is quite old fashioned and needs updating. The room was very small but it was adequate for our 1 night stay. The cooked breakfast was excellent. The hotel is in an ideal location to for those visiting durham - 20 mins by car. (3304133429)

The room was very comfortable and cosy

The pump toilet would put us off returning to the hotel.

No overall comment. (3304087388)

it was near were we wanted to stay i would never stay there again

when staying 2 nights i would like my room cleaning on a daily basics i would like my bed making and the bins empitying

The Gables is in desperate need of updating. The bedrooms were clean but lots of peeling wallpaper, scuffed paint and threadbare carpets gave an overall appearence of been shabby and uncared for. The lock on bedroom 4 was very dodgy and we were told to waggle it to get it to work. The guest bathroom looked as if it had recently been updated, but sadly to a very poor standard. The toilet flush was loose and wouldn't flush adeqately, there were no blinds up at the window, so at night it lacked privacy and the door wouldn't shut properly. There was only one handle on the bathroom door which was held on by 3 screws and the lock was useless, first because the door wouldn't shut and secondly as there was nowhere to slide the bolt into. My Husband stood guard when I went for a bath! The price that is charged at the Gables does not reflect the standard of the rooms and facilities which is very poor. We expected basic rooms but were dissappointed with what we got. (2901440)

The rooms we had were clean, although very shabby, and the breakfast was good.

Desperately in need of some TLC in regards to decoration and facilities. A smile on the waitress's face would have been nice!!

Very good value for both food and accomodation, hotel was having some improvements being made at the time of my stay but despite this the welcome was very good. (3304047990)

Clean,tidy and comfortable.

No overall comment. (2975508)

No overall comment. (2943285)

Friendly staff

if i had been able to arrive earlier than 9.30pm and knew the location of another hotel i would not have stayed. The hotel is tatty and in need of some attention (2911109)

nothing

sound proofing,window cleaning materials,update and decorate there rooms,take the bounce out of the floors.

Over the last 5 years we consider that we have become seasoned and experienced travellers having stayed in some 25-30 hotels of all standards; from small Guest Houses in the UK & small pensions in Italy and France through moderately sized hotels in the UK, Europe and North America to the large international hotels in New York and Canada. Whilst the latter group do not bear comparison , the first group are cetainly in tension with The Gables. Out of all the hotels we have stayed in, in terms of overall comfort and value for money, we would rate The gables firmly in the bottom two. The only other contender for bottom slot would be a pension in Venice, even this one boasted a chilled orange juice server. At The Gables the breakfast orange juice was waiting for us on the table when we arrived for breakfast, normally around 8:15-8:30, breakfast commenced at 7:30, the orange juice appeared to have been on the tables since 7:30, so was well warm when we arrived. The room contained a double bed, and had little space to move beyond the confines of it. The TV was adequate, and the provision of tea & coffee facilities welcome, albeit the kettle being of uncertain age. the landlord was at pains to point out that the toilet worked on a vacuum system and only bodily excretions should be deposited in it, and it needed a lot of water. In fact we had great difficulty in disposing of our bodily waste, added to which the noise of the vacuum must have carried through to the surrounding rooms. This made it an embaressment to us when we had to use it at night. In the end we resorted to leaving it unflushed. The sink also appeared to work through the vacuum, meanig that we could not even wash our hands or clean our teeth without the noise of the vacuum. the only saving grace in the bathroom was that it did indeed contain a bath in addition to the expected shower, and there was ample hot water. (2403443)

Plenty of hot water

Plumbing, presentation of breakfast, size of room, no smoking in bar next door to dining area.

The bathroom/WC had no working door lock, and the bedroom door lock was very awkward. Curtains were not very effective as they were too thin with 3000W of lights glaring from the carpark. Main entrance smelt very musty and probably has wet or dry rot. Breakfast could have been good but was marred because it was cooked sometime before we sat down. How else could it have been served in less than one minute? As a result, the bacon was like cardboard. At c.£25pp for B&B, the hotel was very cheap, but some simple improvements would make a big difference in customer satisfaction. (2898036)

Bedroom and bathroom were clean. Staff were freindly.

Door locks, curtains, entrance area and catering.

No overall comment. (2882492)

Friendly staff and locals