Old Manse Hotel

enjoyed it very much (107877306)

friendly staff, good food, nice feeling about the place

in need of some redecoration. heating noisey at night

No overall comment. (99895153)

Excellent value for the money, breakfast excellent as was the service. (97402808)

covenient and well organized (108073679)

the manageress was very helpful

No overall comment. (97516446)

the location was beautiful, the room was nice

small, no view, away from the main part of the hotel. breakfast was bland.

No overall comment. (97759548)

food

No overall comment. (97429709)

Very friendly staff, good service, reasonably prices

Quite hotel with friendly staff. Excellent choice of food made to a high standard. Relaxed bar atmosphere with homely feel and good selection of drinks. Have already recommended it to friends and will certainly be going back myself. (97574440)

Comfortable

Nothing

No overall comment. (97246932)

No overall comment. (97592632)

No overall comment. (97284333)

The quirky layout of my room (in the annexe) was really fun. The bed was amazingly comfortable and there was delicious Twinings English Breakfast tea for me in the morning.

The bathroom was tiny and smelled bad, and the towels were threadbare and not white enough - obviously well used.

secure car parking. car parking is at rear of hotel not sure it is secure from public. (97816641)

old world charm plus open log burning fire also a excellent menu in dinning room

room a little on small size

All the information given in the What did we like about our accomodation.The hotel was ideally situated for leisurely exploring the beautiful Cotswolds.Bourton itself has so much of interest to visit. (97864875)

Quiet,beautiful situation,clean & comfortable.Staff friendly & cheerful.Fantastic breakfasts & evening meals

We would have preferred a twin bedded rather than double bedded room

No overall comment. (97628385)

No overall comment. (99322959)

Nice village, good staff, poor rooms!! (99032074)

Not much, just location

The room was no better then a Travelodge, probably worse

An excellent good value stay. The staff were excellent as was the food. (99528540)

The room was adequate but what does one expect for

The staff were very friendly and helpful, the food was amazing, as was the price. The place was very warm and welcoming. The parking was accessible and level. The location was perfect right next to the river. (99050181)

Clean, everything worked

a little bit dated

Overall a very pleasant overnight stay in a wonderful location (99053982)

Friendliness of staff

Noisy Plumbing System!

The design of the bedroom was a little strange..washbasin in the room not in bathroom, but no great problem. I would definitely stay here again if travelling in the same area (99593387)

Lovely setting. Friendly staff. Excellent food

Bedroom was a little dusty

The hotel had no knowledge of our booking but fortunatley they were able to find a room in the annexe for us. The breakfast was very good as was the evening meal(not included in price). The hotel was generally clean and spacious. The location right by the river was excellent. Quite good value for money. (99085184)

Location

En-suite toilet/shower room extreemly small

you need to get staff that understand how to be friendly, helpful and attentive, yours had none of these qualities. (99604497)

location

unfriendly service, noisy plumbing all night long

Would have liked to have known some rooms were very small.your photo of rooms was very deceptive. (3305295525)

Location of Hotel.

Small room No 18.TV very poor reception & only 3 channels tuned in.One of the bar staff did not understand english.

we would like to thank all of the staff for our stay we would definatly stay there again thank you again lisa jones (3305274893)

the very relaxed way we could come and go as we pleased thank you

there isnt anything to dislike

Bonza! (3305276280)

Location

NOISE, lack of glazing......

No overall comment. (3305176912)

The hotel is convenient for walking around the centre of the town, close to alternative places to eat, has character without being fussy or 'antiquated', and serves a good full breakfast (3305109891)

Friendly, helpful staff and clean, comfortable room

Noisy extract fan outside window (Room 12)

No overall comment. (3305070243)

excellent friendly staff

shabby, needs redocorating. Bathroom not clean and showerhead fell onto me whilst showering.

No overall comment. (3304975152)

Where the hotel was situated.

The Hotel & Bar closed at 11pm on the dot as with the rest of the village. Bread rolls were charged for at

No overall comment. (3304961137)

No overall comment. (3305018446)

In a beautiful location right on the stream

Didn't appreciate the noise of a lorry running its engine under our window at 7.15am until 8am which is an ongoing problem every Thursday morning at the hotel.

No overall comment. (3304934832)

We thought of booking for two nights but were glad we didn't. The hotel was basic and the room utterly devoid of any charm or character. It simply ticked basic boxes by being clean and tidy. The staff were friendly polite and helpful which went some way in compensation for the tired accommodation. One to avoid in future. (3305014546)

Nothing

Small dingy room, poor bathroom, creaky floors, tatty furniture

Our room was in the roof. Lots of stairs probably impossible to instal lift but would have been nice. Only customer comfort recomendation - the room was very hot and stuffy - having a fan in the room would have been great. Fortunately we were prepared and carried a fan with us!!! (3304911889)

Helpful staff

The hotel was ideally situated in the beautiful village of Bourton on the water. The staff were very friendly and helpful however the room was not up to the standard we had expected and the beds were not very comfortable (new mattresses required). If we were to stay again I would request a room in the main part of the hotel. The hotel bar was very smokey so unable to enjoy a drink in that part of the hotel. (3304885190)

Food very good. Staff very helpful and pleasant

Stayed in the cottage part of the hotel. Not very impressed with room as staircase steep and narrow and room very basic, not up to the standard that we had expected.

Overall stay was good. Got woken up by refuse collectors outside making a noise. (3304925526)

Very good central position in the town. Breakfast was very good & the waitress was very friendly. Reception Manager was also very friendly.

Bedroom window was stuck open. Bedroom was also very dark. Didn't like having wash basin in the bedroom.

Set in a chocolate box location, the Old Manse is comfortable, clean, welcoming and charming. The staff are friendly and ultra helpful. The menu in the restaurant is exciting and too delicious to resist. (3304881391)

The friendliness of the staff and the wonderful food.

My stay wasn't long enough.

Charming inn, comfortable rooms, good food, superb picturesque location. Would definately stay again. (3304878611)

Charming inn, comfortable rooms, good food, superb picturesque location.

We had excellent value for money we only paid (3304790729)

We were given a feature room

Bar staff sloppy

No overall comment. (3304779930)

In particular the staff were fantastic

An old slightly tired,but characterful building in a wonderful location,staffed and run by the most pleasant people,serving first rate food !! (3304184478)

Excellent food,courteous,cheerful staff

Decor a little shabby

No problems at all, staff very helpfull & friendly. (3304567430)

It is close to everything

the wash basin in room not in bathroom

~Hotel manager was a lovely chap very polite and informative. Also you had a waitress in the restaurant who was superb the other waitress everything was a lot of trouble for her. (3304055602)

quiet location

bedrooms very small. Shower cubicle far too small. Pillows x 2 absolutely useless and flat as pancakes! dirty cushions on bed which had blood stains on - this was our first impression of the room and to be basically honest put me off your hotel.

No overall comment. (3304185778)

The main hotel had a rather 'tired' look about it. A general facelift to bring the standard up to date is overdue

The hotel was not worth over £100 a room. If it is to command that sort of money significant improvements need to be made. The hotel was not bad enough to formally complain but was not good enough for me to recommend. (2754984)

Basic and tired. In need of refurbishment.

The Bedrooms need to be refurished and the quality of the breakfast needs to be improved.

The bedrooms were filthy. We had to ask that the bed be made up with sheets only, as we didn't want the blankets anywhere near our bodies. The bathroom was awful - I would not take a bath, and when we ran the shower, the water would not drain away due to the congestion in the pipes. The basin had been wiped with what looked like a dry, dirty cloth, and the toilet had not seen a bottle of bleach in I don't know how long. We tried to get alternative accommodation in the village but there was no availability, so we were stuck with this hotel. It was very disappointing as the weekend break was a gift from our daughter. It was most definitely not worth the £105 per night. (2466753)

From the outside it had so much promise, we were very excited to be there - although this was very short lived.

No overall comment. (2388379)

We stayed in one of the three rooms within the cottage, which is slightly detached from the main hotel. The room was clean and comfortable and the hotel itself including the bar area was charming. The staff made us feel very welcomed. (2185034)

A warm welcome in a charming location.

No overall comment. (2044385)

The hotel was in a great location in Bourton on the Water; our room certainly was quirky and while we were told it was separate from the main part of the building 50 yds down the road was not what we expected

being so far away from the rest of our party

At dinner(pre-booked)we were asked for our order. When I asked for some menus I was told that there was one in the room! Dinner had sold out of 3 main courses at 8.30pm and this has happened to us before. The manager gave us complimentary dinner. The salmon and prawn terrine had frozen prawns in it. Main course was fine except that the staff were laying up for breakfast around us and it was only 9.15 on a Saturday night! We were not charged for dinner or the room. Manager very apologetic. (1958422)

Location

Room was very small, unclean had cobwebs.