Ian from Sedbergh, GB (Mature couple) 26 October 2008
very good overall...will stay again...on room only breakfast is a bit expensive
(107752727)

room,parking,concierge,quality of furnishing , good room service menu

in lobby,candles on tables in eve but not lit,fire in lobby not lit,good service from member of staff when eventually attended to.senior manager could do to take charge of the bar & restaurant area.
Anonymous (Other) 17 October 2008
Enjoyed the stay but the breakfast service really let the hotel down very, very badly. Has put me off staying there again.
(107769539)

Very well presented hotel, beautiful furnishings, lovely room, nice & quiet, good location.

Appalling service at breakfast. No acknowledgement. Had to ask for menu, had to ask for order to be taken, had to ask for tea 3 times, toast never arrived. It wasn't even busy.
Joan from Cumbernauld, GB (Same sex couple) 10 May 2007
Staff extremely curtious,friendly & helpful. Room was very clean & spacious & beds turned down at night. Location great for Royal Mile, Theatre & Princess Street.
(99471916)

Room was spacious & very clean.
Peter from York, United Kingdom;GB (Young couple) 23 November 2006
Generally very good, an unpretentious and very comfortable hotel in an excellent location, with helpful and efficient staff.
(99726805)

Large and well-furnished rooms, well-maintained public spaces, polite and efficient staff.

Complimentary bathrobes had clearly been used by heavy smokers and had a very unpleasant smell of smoke to them. A late night fire alarm was a minor irritant but was handled efficiently and undramatically.
Nicola from St Andrews, United Kingdom;GB (Young couple) 01 December 2005
Excellent hotel, friendly staff and great location all added up to create the perfect weekend break.
(2899224)

Superb location, quiet but within walking distance of all the major shopping areas and attractions
J Dougie from Ellon, United Kingdom;GB (Young couple) 28 September 2005
No overall comment.
(2674797)
Georgie from Aberdeen, United Kingdom;GB (Young couple) 28 June 2005
I think i knew everything i needed to know about the hotel fro booking it on-line, the added bonus was the friendly staff who were always on hand to help, they are a credit to your hotel!!!
(2417620)

Room was clean and tidy no complaints whatso ever

None, was a fantastic stay