Ged from Barrow-in-Furness, GB (Mature couple) 22 July 2008
Absolutely abysmal. The place is falling down, and the best thing the owners can do is demolish it.
(108061561)

The only redeeming feature was the underground secure parking

This hotal is a Grade A dump! We wouldn't stay in this - or on the basis of this experience, any other Cairn hotel - EVER again. We travel extensively (in the USA, UK and Europe) & can safely say this is the WORST hotel we have ever stayed in. It makes Fawlty Towers seems like the Ritz.
Wendy from Nottingham, GB (Solo business traveller) 26 October 2007
I found out all I needed to know from the website, and the Hotel more than fulfilled expectation. The helpful friendly staff are a credit to the place. I will stay there if visiting Darlington again.
(97503402)

Central position but quiet and peaceful, comfortable bed, spotlessly clean, friendly & helpful staff at all times, food good.

Lift out of order due to refurbishment & room was on 3rd floor. Wish I had asked for room on lower floor, as have arthritis in knees and back.
Anonymous (Mature couple) 22 May 2007
I felt the hotel was in need of refurbishment. The furniture was poor quality and the decor was dull and dated. The bed was comfortable but the room we had (on the front overlooking the town square) was home to pigeons and we found this noisy. Restaurant was very good as was the full english breakfast, no complaints there.
(99548517)

Central position

Lack of friendliness
sandie from Midlothian, United Kingdom;GB (Young couple) 05 July 2006
No overall comment.
(3304908512)

location

noisy fan outside, 1 towel between 2, fire alarm went off 6.00am sunday morning, phone didnt work and breakfast was not very fresh
Anonymous (Solo leisure traveller) 28 June 2006
No overall comment.
(3304537332)

the service

nothing
Anonymous (Group of adult friends) 08 February 2006
No overall comment.
(3304201796)
Anonymous (Solo business traveller) 14 October 2005
No overall comment.
(2823136)
Anonymous (Solo business traveller) 03 September 2005
Rooms on 4th floor appear to be of less quality than elswhere in the hotel, could do with bring up to level of rest of hotel
(2686861)

central location in town

rooms on 4th floor need attention, curtain coming of rail, no TV remote control etc