thomas from northampton, GB (Mature couple) 28 October 2008
No overall comment.
(107606504)

all good cant wait to take my 3 kids
Jacqueline from Blantyre, GB (Group of adult friends) 19 October 2008
Great stay. The hotel was really nice and Ashbourne also very nice.
(107638434)

We were able to just come and go as we pleased. As it was a break away it was nice to just stay in our rooms and chill out or go swimming any time. The staff were very helpfull when we were looking to go out and have fun.
paul from sunninghill, GB (Family with young children) 08 October 2008
No overall comment.
(107304542)
Janet from harlow, GB (Young couple) 29 September 2008
No overall comment.
(107177139)
Antonia from Chesham, GB (Young couple) 09 September 2008
The general stay was a good one and a well positioned hotel
(107165988)

Excellent swimming pool and general cleanliness of the hotel was kept to a good standard. The food in the restaurant was to an excellent standard for what I was expecting.

Children running up and down the corridor till 1:30 in the morning screaming and were not asked to keep it down.
Anonymous (Group of work colleagues) 05 August 2008
fantastic
(108028710)

very friendly staff. lovely atmosphere. great base

had to pay to use leisure area ie pool sauna and gym. but this was only a small amount.
sarah from Dundee, GB (Young couple) 10 June 2008
This hotel is perfect for alton towers and when getting at a discounted rate can ignore the rudeness of reception staff.
(97986948)

Good food and fairly priced in the restaurant, room cleaned daily and fresh towels given daily. We got a very good deal on the internet for this hotel we were going to Alton Towers and this hotel was perfect for that only 10 mins from Alton towers.

The receptionist on arrival was rude didn't stand up to great us and said yes? She handed us the keys didn't explain anything else and had to find room for ourselves!
Anonymous (Family with older children) 09 December 2007
Not the normal standard of accomodation used by me however it was good value for money.
(97710044)

Location

The side panel fell off the bath.
John from Wednesbury, GB (Mature couple) 28 October 2007
The hotel is easy to locate but a little way out of town.
Restaurant menu is somewhat limited but meal was well presented and of good quality and value.
(97904872)

Nice welcome from all staff. Clean accommodation.

Poor reception on TV
Maggie from Flitwick, United Kingdom;GB (Mature couple) 29 April 2007
No overall comment.
(99372572)

Clean & quiet

Tight for space, bathroom door could not open fully as basin behind door.
Anonymous (Mature couple) 10 April 2007
No overall comment.
(99555498)
Brian from Warrington, United Kingdom;GB (Mature couple) 05 March 2007
The special offer of
(99832605)

Cleanliness. Excellent lighting for reading.

Only one easy chair
Anonymous (Mature couple) 15 January 2007
No overall comment.
(99298824)

good rooms

thougt it was a bit pricy
Roy from Buckingham, United Kingdom;GB (Mature couple) 27 October 2006
Having booked a non-smoking quite room we arrived to find that the room was clearly a smoking room and it was located on the ground floor right next to reception. (very noisy) We complained and was allocated a room on the 1st floor which was okay.
(99724918)

The room was light and airy

The bathroom was too small
Gemma from Poulton-le-Fylde, United Kingdom;GB (Young couple) 19 October 2006
No overall comment.
(99887184)
Anonymous (Young couple) 23 August 2006
No overall comment.
(3305193189)
Anonymous (Other) 22 August 2006
I would not recommend eating in this hotel. In addition, the room we were given was right over the reception and entrance area and it was very noisy for most of the night. Perhaps these rooms should not be used or be offered at a discounted price.
(3305035813)

The hotel was well situated and easy to find.

In my view this accommodation was overpriced for what you got. We opted to have dinner in the hotel, but were very disappointed. The dining area was very sparce and the meals very expensive. I felt like we did not get good service when eating in the dining room and the food was very plain and over priced. It appeared that as a smaller party of 2 we received much less attention than larger parties that were also dining.
darren from downpatrick, United Kingdom;GB (Family with young children) 31 July 2006
No overall comment.
(3305007332)

room small but clean, food excellent, staff very helpful

no air con in room
Tony from Witney, United Kingdom;GB (Mature couple) 21 July 2006
We enjoyed the good value bar meals and reasonably priced wine but thought the Bistro 209 offering expensive and pretentious. On both mornings we left early and missed breakfast, in order to travel in the cooler part of the day. I would have liked to have known that the hotel was a considerable walk from the pubs etc in the centre of Ashbourne.
(3304858638)

Cool and Quiet

Cramped bathroom - washbasin very close to bath and toilet
Anonymous (Mature couple) 11 July 2006
No overall comment.
(3304973407)
Anonymous (Other) 01 July 2006
Info on dining facilities with more obvious times of availibility and sample menues would have helped the decisions about eating. Smoking policy in public spaces needs addressing also. Leisure facilities good for the size and location of the hotel.
(3304914036)

Convenient, friendly with good access to surrounding amenities. Staff very amenable and keen to offer help or information

Dated appearance of the en-suite facilities
Sarah from WAKEFIELD, United Kingdom;GB (Young couple) 05 March 2006
Smallish room - this was fine for our stay, which was short. if this had been a longer stay or holiday, it may have become claustrophobic. However, having only seen the one room, I cannot judge whether this is typical of other rooms in the hotel. The staff were extremely courteous and friendly, without being over familiar. A very good blend of customer service and hospitality
(3304032187)

clean and tidy

service in dining room during breakfast - the waiting staff never noticed when items had run out eg orange juice, fried eggs etc, and needed prompting to obtain these items
Anonymous (Solo leisure traveller) 16 January 2006
No overall comment.
(3304113045)
Anonymous (Young couple) 04 October 2005
Good hotel for an over night stop. Adequate room facilities. Resturant & bar good.
(2806577)

Nice to have a pool. Resturant and bar facilities were good. Lovely reception staff.

Bathroom was basic and room smelt a bit damp/musty
Anonymous (Mature couple) 25 August 2005
No overall comment.
(2646232)
Donald from Abingdon, United Kingdom;GB (Mature couple) 11 August 2005
No overall comment.
(2606677)