Andrew from Thornton, GB (Mature couple) 18 August 2008
Very happy
(107286099)

Great location, good sized rooms

Limited parking
Anonymous (Group of work colleagues) 28 April 2008
No overall comment.
(97278501)

Breakfast.
Location.

No Robes in the room, however this was quickly rectified by housekeeping who responded imediately.
Eroneous bar bill on checkout. This too was quickly resolved
terence from Sale, GB (Mature couple) 06 February 2008
No overall comment.
(97747498)
carol from oldbury, GB (Mature couple) 13 November 2007
we both enjoyed our stay,every one very friendly. i found every thing i needed to know on your webb site. we also loved chester. we will be back.
(97832065)

clean, stylish
Anonymous (Young couple) 25 April 2007
No overall comment.
(99483422)

nice hotel, good location, staff friendly,

Payment of the car park
Anonymous (Mature couple) 25 April 2007
No overall comment.
(99649403)
ROBERT from ABERDARE, GB (Group of adult friends) 25 April 2007
friendly staff, clean and tidy, very reasonable bar prices compared to normal hotel prices, good facilities, overall very enjoyable, and will deffinatley stay again good value for money.
(99855891)

location, and facilities
Anonymous (Mature couple) 21 March 2007
Excellent and clean. Friendly staff and bar a few minor points very good overall.Main entrance, though not critical, was under a multi storey car park. Car parking fees too high considering accomodation costs. Shower not powerful enough.
(99314178)

Excellent rooms and hotel generally.

Main entrance, though not critical, was under a multi storey car park.
Anonymous (Mature couple) 07 March 2007
Overall our stay was a pleasant experience. I think the leisure facilities were particularly good for this size/price of hotel.The only let down was the breakfast on the Saturady morning. I believe there was a function the previous evening and clearly they were not able to cope the following morning. Unprepared and with inadeqate number of staff.
(99185048)

Good central hotel to Chester, enjoyed the leisure facilities.
Mary from Stretford, United Kingdom;GB (Group of adult friends) 04 March 2007
No overall comment.
(99501442)

Everything really - it was very clean, bright and modern. Both the room and public areas were tastefully decorated. The staff were polite and helpful. The choice at breakfast was excellant

The check in time was a bit late. It should preferably be 1pm. Having said that our luggage was made secure so we could leave the hotel until later in the day.
Anonymous (Young couple) 21 February 2007
No overall comment.
(99828373)

good value for money
Anonymous (Mature couple) 13 February 2007
No overall comment.
(99417343)
Anonymous (Mature couple) 25 January 2007
No overall comment.
(99527200)

Nice room, great location.

Room service not very good. Part of meal was missing and was delivered without cutlery.
Anonymous (Young couple) 12 January 2007
The hotel is situated in an excellent location being only a few minutes walk from the main shopping areas. The check-in process was efficient. The rooms, leisure facilities and public areas have all recently been refurbished to a high standard. The rooms were well appointed, comfortable and furnished to a high standard. Breakfast was good. The only downside was the expensive bar prices and car parking charges.
(99276486)

Excellent location. The hotel had been recently refurbished to a high standard.

The bar prices and car parking charges were expensive.
Anonymous (Group of adult friends) 10 January 2007
No overall comment.
(99398502)

An excellent hotel for staying at when shopping in Chester, as it is in an ideal location for shops, pubs and the bus station.

We treated ourselves to breakfast in bed, which turned out to be quite costly and the food put me off using the hotel for my evening dining.
debra from rhyl, United Kingdom;GB (Mature couple) 04 January 2007
lovely hotel , towelling gowns, faculities very good for price paid. check in was slow, problem with availability. suprised that parking was extra i.e 7.50 but location was very good and decor very good
(99707775)

central, room lovely, good faculities

warning parking is 7.50 extra, food for room service poor
Colin from Cardiff, United Kingdom;GB (Other) 15 December 2006
No overall comment.
(99697728)

Cleanliness,location of holiday, friendly staff

A fire alarm was activated at 12.45am. The evacuation process was dreadful. No-one did a roll-call or checked to make sure everone was out of the hotel. No information was given as to the nature of the alarm. Thank goodness that this was a false alarm!
Bryn from Helmshore, United Kingdom;GB (Young couple) 17 August 2006
No overall comment.
(3304889678)

The room was comfortable and clean but there were a couple of items not working. the leisure facilities were lovely, clean but the steam room wasn't working (the hotel was chosen for it's leisure facilities). Close to the centre of the city which was wonderful.

the food on the first night was average and we were glad we hadn't booked the evening meal for both nights.
Anonymous (Mature couple) 04 August 2006
No overall comment.
(3305054623)
james thomas from holytown, United Kingdom;GB (Young couple) 30 July 2006
No overall comment.
(3305072329)

easy access to city centre

no air-con as yet
Anonymous (Young couple) 05 July 2006
No overall comment.
(3304750636)

Very spacious & immaculatley clean rooms, friendly helpful staff.

My only criticism would be that on the 2 days of our stay the weather was extremely hot & the air-con was not working.
Anonymous (Mature couple) 30 May 2006
Overall we had a very pleasant stay.
(3304726861)

The location for sightseeing. Friendly staff and hotel very clean. Rooms were very sound proofed. Very good sports facilities.

Car parking facilities overall were cramped and sometimes full!
julie from wakefield, United Kingdom;GB (Young couple) 24 May 2006
No overall comment.
(3304676108)
Roland from Erkelenz, Germany;DE (Group of adult friends) 19 April 2006
ALLES BESTENS !
(3304464459)

SUPER FR

KEINE HANDWERKERARBEITEN VOR 09.00 UHR
Anonymous (Mature couple) 19 April 2006
No overall comment.
(3304544590)