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Crowne Plaza Chester hotel ratinghotel ratinghotel ratinghotel rating

Trinity Street, Chester, CH1 2BD
Good
Overall rating from 25 reviews

Guest reviews of the Crowne Plaza Chester

Excellent
Andrew from Thornton, GB (Mature couple) 18 August 2008

Very happy (107286099)

positive comments Great location, good sized rooms
negative comments Limited parking
Good
Anonymous (Group of work colleagues) 28 April 2008

No overall comment. (97278501)

positive comments Breakfast. Location.
negative comments No Robes in the room, however this was quickly rectified by housekeeping who responded imediately. Eroneous bar bill on checkout. This too was quickly resolved
Good
terence from Sale, GB (Mature couple) 06 February 2008

No overall comment. (97747498)

Excellent
carol from oldbury, GB (Mature couple) 13 November 2007

we both enjoyed our stay,every one very friendly. i found every thing i needed to know on your webb site. we also loved chester. we will be back. (97832065)

positive comments clean, stylish
Good
Anonymous (Young couple) 25 April 2007

No overall comment. (99483422)

positive comments nice hotel, good location, staff friendly,
negative comments Payment of the car park
Excellent
Anonymous (Mature couple) 25 April 2007

No overall comment. (99649403)

Excellent
ROBERT from ABERDARE, GB (Group of adult friends) 25 April 2007

friendly staff, clean and tidy, very reasonable bar prices compared to normal hotel prices, good facilities, overall very enjoyable, and will deffinatley stay again good value for money. (99855891)

positive comments location, and facilities
Excellent
Anonymous (Mature couple) 21 March 2007

Excellent and clean. Friendly staff and bar a few minor points very good overall.Main entrance, though not critical, was under a multi storey car park. Car parking fees too high considering accomodation costs. Shower not powerful enough. (99314178)

positive comments Excellent rooms and hotel generally.
negative comments Main entrance, though not critical, was under a multi storey car park.
Good
Anonymous (Mature couple) 07 March 2007

Overall our stay was a pleasant experience. I think the leisure facilities were particularly good for this size/price of hotel.The only let down was the breakfast on the Saturady morning. I believe there was a function the previous evening and clearly they were not able to cope the following morning. Unprepared and with inadeqate number of staff. (99185048)

positive comments Good central hotel to Chester, enjoyed the leisure facilities.
Excellent
Mary from Stretford, United Kingdom;GB (Group of adult friends) 04 March 2007

No overall comment. (99501442)

positive comments Everything really - it was very clean, bright and modern. Both the room and public areas were tastefully decorated. The staff were polite and helpful. The choice at breakfast was excellant
negative comments The check in time was a bit late. It should preferably be 1pm. Having said that our luggage was made secure so we could leave the hotel until later in the day.
Excellent
Anonymous (Young couple) 21 February 2007

No overall comment. (99828373)

positive comments good value for money
Excellent
Anonymous (Mature couple) 13 February 2007

No overall comment. (99417343)

Good
Anonymous (Mature couple) 25 January 2007

No overall comment. (99527200)

positive comments Nice room, great location.
negative comments Room service not very good. Part of meal was missing and was delivered without cutlery.
Excellent
Anonymous (Young couple) 12 January 2007

The hotel is situated in an excellent location being only a few minutes walk from the main shopping areas. The check-in process was efficient. The rooms, leisure facilities and public areas have all recently been refurbished to a high standard. The rooms were well appointed, comfortable and furnished to a high standard. Breakfast was good. The only downside was the expensive bar prices and car parking charges. (99276486)

positive comments Excellent location. The hotel had been recently refurbished to a high standard.
negative comments The bar prices and car parking charges were expensive.
Good
Anonymous (Group of adult friends) 10 January 2007

No overall comment. (99398502)

positive comments An excellent hotel for staying at when shopping in Chester, as it is in an ideal location for shops, pubs and the bus station.
negative comments We treated ourselves to breakfast in bed, which turned out to be quite costly and the food put me off using the hotel for my evening dining.
Excellent
debra from rhyl, United Kingdom;GB (Mature couple) 04 January 2007

lovely hotel , towelling gowns, faculities very good for price paid. check in was slow, problem with availability. suprised that parking was extra i.e 7.50 but location was very good and decor very good (99707775)

positive comments central, room lovely, good faculities
negative comments warning parking is 7.50 extra, food for room service poor
Excellent
Colin from Cardiff, United Kingdom;GB (Other) 15 December 2006

No overall comment. (99697728)

positive comments Cleanliness,location of holiday, friendly staff
negative comments A fire alarm was activated at 12.45am. The evacuation process was dreadful. No-one did a roll-call or checked to make sure everone was out of the hotel. No information was given as to the nature of the alarm. Thank goodness that this was a false alarm!
Good
Bryn from Helmshore, United Kingdom;GB (Young couple) 17 August 2006

No overall comment. (3304889678)

positive comments The room was comfortable and clean but there were a couple of items not working. the leisure facilities were lovely, clean but the steam room wasn't working (the hotel was chosen for it's leisure facilities). Close to the centre of the city which was wonderful.
negative comments the food on the first night was average and we were glad we hadn't booked the evening meal for both nights.
Good
Anonymous (Mature couple) 04 August 2006

No overall comment. (3305054623)

Good
james thomas from holytown, United Kingdom;GB (Young couple) 30 July 2006

No overall comment. (3305072329)

positive comments easy access to city centre
negative comments no air-con as yet
Excellent
Anonymous (Young couple) 05 July 2006

No overall comment. (3304750636)

positive comments Very spacious & immaculatley clean rooms, friendly helpful staff.
negative comments My only criticism would be that on the 2 days of our stay the weather was extremely hot & the air-con was not working.
Good
Anonymous (Mature couple) 30 May 2006

Overall we had a very pleasant stay. (3304726861)

positive comments The location for sightseeing. Friendly staff and hotel very clean. Rooms were very sound proofed. Very good sports facilities.
negative comments Car parking facilities overall were cramped and sometimes full!
Excellent
julie from wakefield, United Kingdom;GB (Young couple) 24 May 2006

No overall comment. (3304676108)

Good
Roland from Erkelenz, Germany;DE (Group of adult friends) 19 April 2006

ALLES BESTENS ! (3304464459)

positive comments SUPER FR
negative comments KEINE HANDWERKERARBEITEN VOR 09.00 UHR
Good
Anonymous (Mature couple) 19 April 2006

No overall comment. (3304544590)

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