jeremy from lyme regis, GB (Mature couple) 09 December 2008
Comfortable, reasonably priced hotel in central location.
(107596864)
Erin from Oxford, GB (Family with young children) 09 December 2008
Met our requirements and had a very pleasant and enjoyable stay
(107805308)

Great location in Putney, next to the river.
Comfortable room.
Anonymous (Mature couple) 03 December 2008
No overall comment.
(107645336)

staying overnight on 30 november I was charged 17.5%vat on car parking and breakfast which in effect took place on Monday 1 december when the vat rate had fallen to 15%.
Also at time of booking breakfast was quoted at £7.50. We were charged £7.95.
Small things I know,but the rate changes should have been effected
Anonymous (Group of work colleagues) 25 November 2008
No overall comment.
(107908312)

No control over the Heating system in room....too cold
Arthur from Harrogate, GB (Mature couple) 01 November 2008
Satisfactory
(107927140)

Hotel perfectly satisfactory and convenient for us visiting relatives in the Fulham area.Ideally situated for Underground and bus connections

The separation of room and breakfast charges disguises the fact that the hotel is quite expensive for a suburban location and for the standard of hotel.
Julie from Street, GB (Mature couple) 20 October 2008
A very good experience and I'm sure we shall return.
(107761035)

We requested an extra sheet and it arrived in minutes. Room was spacious and bed was very comfortable.We almost always stay in Premier Inns because we know the standard can be relied on to give us a pleasant and comfortable night.

We thought the price for carparking very expensive.
We sat in the lounge to read our newspapers,and found that not only was the TV talking to itself but there was piped music playing quite loudly so the clash of sounds was awful. What's wrong with silence occasionally?
Anonymous (Solo leisure traveller) 30 September 2008
No overall comment.
(107788111)
Anonymous (Group of adult friends) 23 September 2008
under the level of continental hotels, which are cheaper, more sophisticated, less clinical, more personalised
(107166822)

cleaness

why pay for the internet access when the price was already quite high?
no choice of continental breakfast;
Anonymous (Young couple) 27 August 2008
No overall comment.
(107296173)
Anonymous (Mature couple) 13 August 2008
Very good. Nice reception staff.
(107214325)

Lovely large room. Clean and quiet with a great view.

Bed side light not working.
General lighting is bad. Whoever specified those ceiling fittings should be shot.
With no bidet the shower head should be detachable.
No biscuits with the tea and coffee.
Anonymous (Group of work colleagues) 08 August 2008
A very pleasant and comfortable stay.
(107107419)

Staff were exceptionally friendly and most helpful. Hotel very clean.

Kettle in bedroom not working and sink cracked.
Anonymous (Mature couple) 08 August 2008
Cheap and cheerful
(107127063)

When we found a fault with our shower in the morning someone was sent to fix it straight away

Many of the staff did not have good english and it was hard to know if they understood you.
Anonymous (Solo business traveller) 11 July 2008
Was great thanks
(108059958)

Simple effective booking procedure - I particularly liked the fact that as a single female traveller room number details were discreetly handed over. Please retain this. Not made to feel uncomfortable in the restaurant either as a single diner.

The menu is quite expensive in comparison with other restaurants in the locality but was of good quality.
No duck in the bathroom (Lenny Henry gets one!!)
Anonymous (Solo leisure traveller) 02 March 2008
No overall comment.
(97567419)

clean, spacious and cheerful

heating in room could have been warmer, no toiletries in bathroom and poor performance shower.....not real value for money at £90.00 per night for single room
Antti from Espoo, FI (Same sex couple) 06 February 2008
No overall comment.
(97265716)

Very nice hotel, staff was helpfull and smiling.
Anonymous (Mature couple) 23 January 2008
No overall comment.
(97314940)

Location, ease

Cleanliness of room
Jeffrey from Hereford, GB (Mature couple) 15 January 2008
No overall comment.
(97095219)
Anonymous (Mature couple) 12 January 2008
No overall comment.
(97451162)

convenient location

extra cost to park car
David from Penarth, GB (Solo business traveller) 12 January 2008
Fantastic location, very clean, ideal for a nights stop over in South west London. Superb transport links on the doorstep.
(97451472)

Very close to public transport, so very easy to get to.

It's average, nothing special, and you have to get a little lucy with the rooms, as ones by the bus stops keep me awake all night.
Anonymous (Mature couple) 03 January 2008
No overall comment.
(97184188)
Anonymous (Solo leisure traveller) 17 October 2007
No overall comment.
(97882321)
Anonymous (Mature couple) 03 October 2007
I found the restaurant excellent value for money. The breakfast was as good as any I have eaten in 4 star hotels, and the staff were very helpful and informative.
(97109026)

The room was spacious, very clean and the bed was very comfortable. The staff were very helpful and friendly.
Anonymous (Mature couple) 06 June 2007
clear concise information about seperate parking charge should have been given at time of booking
Staff calling at your room checking for faulty toilet flushing should not just knock on the door once and then immediately burst in the room without waiting for adequate time for a response - although this only happened the once this for us was a major let down as we were both in bed at the time.
(99239794)

cleanliness / breakfast

seperate parking fee - ended up making other arrangements
Anonymous (Young couple) 04 June 2007
No overall comment.
(99591354)
Brian from Waterlooville, GB (Mature couple) 31 May 2007
everything was as we expected it to be
(99244905)
SARAH-JAYNE from RAMSGATE, GB (Solo leisure traveller) 23 May 2007
No overall comment.
(99773884)
Kenneth from Southampton, GB (Mature couple) 22 May 2007
See what I disliked about our accommodation. I run a B & B in Southampton and for the price the extra little bits would have cost pennies and would have made a big difference to our stay.
(99341100)

It was clean, comfortable and spacious

I did not like paying
John from Bath, GB (Mature couple) 21 May 2007
A much improved hotel, sensibly priced, in a convenient location where there aren't many others. It wasn't perfect (the outside of the building itself is a tribute to stalinistic architects and to the ready-mixed concrete industry) but it's fine inside and exceeded our expectations.
(99574684)

staff were particularly friendly; rooms have been spruced up since last stay; extremely convenient for underground station; extremely convenient for leisure function at Bishop's Palace

Only that the TV remote control didn't work (Room 3), but we weren't there to watch TV!
Anonymous (Mature couple) 16 May 2007
Good value for money. A clean and very pleasant place to stay.
(99826938)

Cleanliness and breakfast was very good value.

Not enough milk left for tea and coffe
William from Swansea, GB (Family with older children) 04 May 2007
No overall comment.
(99105186)
Anonymous (Young couple) 30 April 2007
Room was very clean and comfortable and staff were very friendly and helpful.Restaurant and bar area was brilliant with 5* meals.
(99130932)

Outer exterior.
Anonymous (Family with older children) 11 April 2007
A well-located hotel (we were there for the Boat Race). The staff were very friendly and helpful and couldn't have done more for us. We felt very welcome.
(99220025)

A very tidy and clean room.

Only the noise from late-night passers by, but that is not the fault of the hotel and it is healthier to open a window than have it sealed.
Anonymous (Mature couple) 02 April 2007
Staff were obliging and friendly. The service was good. We were meeting some friends from Australia who also stayed in the hotel.On our registration we were informed immediately how to contact them. My experience is this does not always occur.
(99242617)

The room was clean and pleasant. The bathroom facilities were adequate.
Anonymous (Solo leisure traveller) 07 March 2007
No overall comment.
(99023182)

Location

Having stayed in this hotel over many years have noticed a deterioration in services. Namely reduction in soap facillities and teas & coffees. This may seem minor but it's indicative of how the service is slowly deteriorating whilst prices rise.
Damien from galway, Ireland;IE (Young couple) 07 March 2007
No overall comment.
(99148579)

IT WAS CLEAN AND COMFORTABLE
Anonymous (Solo leisure traveller) 08 February 2007
I expect clean room and helpful staff to ensure my stay is trouble free and I can enjoy my visit and not worry about hotel.
(99915823)

freindly staff and very helpful
Robert from St Peters, United Kingdom;GB (Group of work colleagues) 07 February 2007
Very convenient for a lads weekend. Close to all required facilities and unbeatable value for money. And England beat Scotland at Twickenham!
(99593113)
Anonymous (Mature couple) 06 February 2007
A comfortable night's stay for a budget hotel.
(99934511)

The room was clean and the bed comfortable. Clean bathroom.

Some of the furnishings were past their best.
Ian from Castletown, United Kingdom;GB (Solo business traveller) 27 January 2007
No overall comment.
(99137511)

Large room and resonably quiet
RAYMOND from SIDMOUTH, United Kingdom;GB (Mature couple) 22 November 2006
No overall comment.
(99825451)
Anonymous (Mature couple) 04 November 2006
No overall comment.
(99227612)

I found the room clean. I thought the staff was friendly and helpful.

We were on the sixth floor and the shower was terrible
Anonymous (Other) 02 November 2006
All of the staff were very courteous and helpful. The room was very spacious, comfortable and clean, and I enjoyed two undisturbed nights of sleep. This was especially good as was having laser eye surgery nearby and needed good rest both before and after my operation.
(99548706)

generously large and quiet room (especially for London), handy for tube station and Accuvision premises on New Kings Road.

bathroom sink was cracked (but still usable) I forgot to report this to the hotel - assumed it would already be in hand.
gerhard from vienna, Austria;AT (Young couple) 19 October 2006
No overall comment.
(99489849)

thames view

windows couldnt be opened
Anonymous (Other) 30 August 2006
As above, I stay in Premier Inn's regularly for business. This was one of the worst, but to be fair is probably one of the oldest too. Bed was uncomfortable and traffic noise was disturbing. Other than this though, the facilities were fine, the room was clean and well equipped and staff were friendly and very responsive. As always, excellent value for money.
(3305217915)

Reasonably priced and had all the facilities one needs.

Had to ask reception for teaspoons and for sugar. Bed was not as comfortable as previous premier inns. Traffic noise was not well insultated.
Anonymous (Young couple) 23 August 2006
No overall comment.
(3305234012)
Anonymous (Solo leisure traveller) 16 August 2006
useful location and quality/value for my purpose, awhich was taking part in croquet tournament at hurlingham club
(3304956952)

convenient, efficient
James from Salisbury, United Kingdom;GB (Solo business traveller) 12 August 2006
No overall comment.
(3305181772)
Anonymous (Group of adult friends) 08 August 2006
No overall comment.
(3305105462)
Gordon from Bristol, United Kingdom;GB (Mature couple) 15 March 2006
The accommodation was good but the bar and dining experience at night was terrible with a waiter with a bad understanding of English. The chef was playing around in the bar. The experience was a let down compared to the excellent accommodation. I would recommend the hotel for the rooms but not the dining experience
(3304364170)

Lovely clean big room

The bar and restaurant area service was terrible with the TV blaring away on American wrestling. We were forced to go out to eat
Anonymous (Solo leisure traveller) 26 February 2006
Room was near car park so noisy early morning when lorries warming up.
(3304246515)

clean
Anonymous (Solo business traveller) 25 February 2006
No overall comment.
(3304282151)