Prince Of Wales Hotel

No overall comment. (107697014)

No overall comment. (107418042)

No overall comment. (107635294)

Convenient location, good value, pleasant room,good breakfast

heating in room difficult to control (initially cold) evening restaurant menu limited (carvery & hot buffet only)

Very good value for money, would stay there again and would recommend this hotel (107777451)

Very clean hotel, location excellent, parking very convenient and only

No satellite tv

No overall comment. (107696388)

Brillant vale for money

Not very good at all (107137985)

Parking was very inadequate, the room was next to the lift which kept us awake for most of the night, we should have been notified that the room was next to the lift,there were no clean tables at breakfast we had to sit at a table full of dirty pots and no-one asked us if we would like tea or coffee

very enjoyable all staff very helpful (108011100)

great location for all amenities

Very good, beds could have been more comfortable. (107190774)

A large clean room, with adequate facilities for a weekend break. Friendly Staff, and a good breakfast. Good value for money. The hotel is in an excellent position for the town and sea front.

The Hotel was magnificent in its heyday, but is now a little tired. The beds werent too comfortable and the small window wouldnt open very wide.

Very good for our needs would stay again. (108029664)

Hotel rooms that our party were allocated were very impressive, in need of a little attention but the size of the rooms was unbelievable.

It did not effect us directly but the language barrier between the foreign restaurant staff and more elderly visitors was a definite problem.

No overall comment. (108088758)

The building could benefit fron a lot of maintenance (Lose & creaking floors, Stiff locks making doors hard to close etc). The bar staff and stocking requires complete overhaul (lots of lost sales etc). Some of the waiting staff could do with some training but kitchen staff & evening food good. The car parking requires a rethink with a tickt system linked to No of residents and the No of vehicles with residents having priority. (97433838)

Space

Noise & plastic coverd mattress on the bed.

my rrom was clean , large and welcoming. the breakfast was excellent and the staff were great. the hotel shows some signs of its age , but this is compensated for by other amenities. had i paid the standard rrom rate i may have felt different , but iwas lucky enough to have got the room for 39 pounds. (97368485)

large , old fashioned and cosy

No overall comment. (97839045)

Average (99684490)

Convenient for wedding reception

Room far too hot, thermostatic radiator valve was broken

Everything was excellent. 1.parking. 2.booking in. 3.room. 4.friendy staff. 5.breakfast. 6.weather. (99965410)

No overall comment. (99830060)

the hotel was probably very grand in its day, looking a bit dated now. room was very clean and everything worked.nice touch was the open coal fire, very inviting. overall not bad value for money, would use this hotel again. (99291322)

Central for town center

decor a bit dated.

I was very impressed with the hotel, and would recommend it . (99762877)

Space,

Nothing, all was good

No overall comment. (99447236)

spacious rooms

poor cleanliness in the bedroom - dirty net curtains and lots of dust

Pros:-Good food. Comfortable lounge. Pleasant and helpful staff. Decent bedroom.Public areas,toilets and bedrooms kept clean. Cons:- Seating in lounge and dining room was well worn in places and could do with renewing. Charging guests for parking. (3305180699)

Bed was comfortable. Bathroom very clean.

Room was dull due to being on lower floor.

No overall comment. (3304845699)

Proximity

A really enjoyable short stay at this Hotel, which we all wished could have been a lot longer. Just a small point - had I known there was a Hair Dryer in our bedroom, I wouldn't have bothered taking my own. (3304857267)

A really good quality Hotel with a very Royal feel about it.

When going to the dining room for breakfast we were asked if we were with the Coach Party, when we replied No, we were told that we would have to take a seat outside and wait until all the Coach Party had had their breakfasts first. Lots of other guests were also being turned away. In all honesty I thought it was pretty disgusting.

Large hotel, very well maintained and clean. Good service and facilities, excellent breakfast. (3304769521)

It was very well positioned for all amenities in Southport.

No overall comment. (3304592099)

No overall comment. (3304593568)

i thorougly enjoyed our stay as did all my family.some of the reviews i looked at seem to put me off when i booked but i can assure most people will be very please by this hotel which oozes charecter and charm (3304443903)

room was excellent food very good ,staff helpful

entertainment gaming or games

Although marketed as a good hotel, this hotel has obviously gone past its heyday! The style of the room is old fashioned and a lot of equipment did not work - heating in the main bedroom, Television in the interleading bedroom. However, the staff are good and helpful and try to accomodate your requirements. A good position in the main high street of Southport but parking is limited and is charged. (3304277990)

Pleasant friendly staff

Update/modernise Should provide free overnight parking

No overall comment. (3304207644)

I was a bet way about booking over the internet, but no need, everythin went very smoothly. We booked a family room and were surprised and pleased to have a room with two good sized separate bedrooms, plus bathroom! Very spacious, beds were comfortable and rooms were clean. Staff very pleasant, polite and helpful; children and dog made to feel welcome. Lovely breakfast, despite hotel being busy and all for the bargain price of £45!! Hotel is a beautiful building, which has been very grand in it's day and still has loads of character. If you like sterile, featureless accommodation - don't bother coming here! (3304184106)

Beautiful building, lots of original glass, fabulous ballroom, friendly staff, super two bedroomed accommodation, very nice breakfast and great price!

Lighting in the bedrooms was a bit odd, as only table lamps and no ceiling lights. Didn't really bother us though. Bedrooms were a bit hot, we did manage to switch the heating off, though!

No overall comment. (3304111961)

Expected more from a grand hotel.Seemed run down and in need of alick of paint.Our exec double would have passed as a standard double in any other hotel. (3304123961)

Spacious

decor/cleanliness

I would have appreciated some indication that in the event of a major function elsewhere in the hotel, that the carvery meal would be replaced by a very limited set meal choice (3304016640)

nice spacious room with good facilities

Accommodation satisfactory. Restaurant facilities and food excellent. Room airflow not satisfactory. Car parking facility adequate but could be better. (2961452)

Excellent room and facilities

Lack of fresh air. Must have better window opening.

No overall comment. (2908914)

nice and tidy

free carpark

Room was basic and acceptable for one night. Window would not stay open. Bathroom basic but clean. Bed not the most comfortable and still using blankets! There are better hotels for the money in the area (2925831)

Convienience as attending a function at the hotel. Room size was good

Decor and bedding

A room with a view was not expected,but neither was a slate roof right outside.Blocking the whole of the window.Though Southport is known to be a favourite for the elderly.The room decor and furniture was pre-historic.Dirty towels. (2742733)

The location is all it has going for it.

Decor and Room furniture need updating.General cleaning.

No overall comment. (2645246)

The staff at this hotel did more that was asked of them assisted us with elderly relatives and were a joy to speak to nothing was to much trouble

The only area for improvment would be to have another lift in the main lounge , at times we had to wait quite a while to get to our floor.

No overall comment. (2687674)

THE PLEASANT SURROUNDINGS

CHANGING THE BEDS TO MORE SOFTER AND A LITTLE BIGGER

I was a bit apprehensive as I have usually booked direct with the hotel or chain on the phone or Internet. The booking was great & I will use Active agin shortly & hope they can provide such a good family deal for us & our 2 children under 16. (2507199)

The spacious Family room which consisted of 2 Interconnecting rooms plus the excellant family value.

decor needs updating but overal good for the size of this large hotel.

perhaps some games/activity packs for the children, the hotel seemed to cater for elderly customers only (2701036)

two bedrooms in family room

cleanliness particularly in bar area

Generally good but would be improved by training of staff to achieve higher custome service standards. (2629822)

Location, car parking facilities, breakfast.

Staff performance standards were variable; some were very good others were slipshod particularly in the bar area. The bedroom was very warm and possibly consideration should be given to fitting portable air conditioning appliances in the affected bedrooms.

Pleasant enough, although maybe somewhat overpriced - room and food no real improvement over a 'travel lodge' type hotel or B&B at half the room rate. (2606771)

Central location and easy to park near.

Some areas of the hotel are a bit 'jaded'

WE HAD AN EXCELLENT TIME THE HOTEL WAS IN A VERY GOOD POSITION THE ROOM NICE AND FRIENDLY HELPFUL STAFF.OUR ONLY COMPLAINT WAS ON BOTH NIGHTS THERE WERE WEDDINGS AND THE NOISE FROM THE MUSIC AND DJ KEPT US AWAKE OTHER THAN THAT THE STAY WAS EXCELLENT AND WE WOULD DEFINATLY STAY AGAIN. (2656104)

The friendliness of the staff and the old fashioned charm of the place.

FOOD! maybe a choice of something different from meat and two veg theme.

The hotel was a beautiful old building, very clean and well run. staff were helpfull. (2632303)

The hotel had alot of character and was very well situated in Southport for all the local attractions

It was quite expensive they could perhaps do a discount if staying more than one night?, and the breakfast although plenty of it was rather tasteless.

No overall comment. (2593778)

Staff a)at breakfast there was no-one to greet us at the door and show us to a table, and no-one asked if we wanted tea/coffee until we were halfway through the meal. b)our bedroom keys failed to work on the 3rd night. The reception staff reprogrammed them but with no apology or explanation. (2519640)

Centrally located. Nice room.

Service from staff - see below. Parking - too tight when you have to park next to a 4x4 or MPV.

No overall comment. (2598317)

Rooms were too hot

Would like to have known the car parking facility existed and the payment arrangements as thought of finding parking elsewhere and at unknown cost might have caused us to book elsewhere. (2415204)

Central position and car parking facility

Modernisation.

No overall comment. (2349995)

location

rooms