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London Elizabeth Hotel hotel ratinghotel ratinghotel rating

Lancaster Terrace, Hyde Park, Westminster, London, W2 3PF
Good
Overall rating from 73 reviews

Guest reviews of the London Elizabeth Hotel

Excellent
Nicole A from Pensacola, US (Group of adult friends) 25 November 2008

Outstanding, will definitely stay there again. (107215774)

positive comments The staff was outstanding. The meals were excellent.
Good
trefor from menai bridge, GB (Mature couple) 05 September 2008

Excellent value - would stay again / recommend to others. (107254584)

positive comments Close to tube station and Hyde park lancaster gate. Clean - Good breakfast - Helpfull and friendly staff.
negative comments Poor TV reception. Low shower rose in our room.
Excellent
Phillip from Cricklade, GB (Group of adult friends) 30 July 2008

Good value for money. Staff very helpful and relaxed atomsphere. I have already spread the word on this Hotel and the location.. opposite Lancaster Gate Tube and opposite top of Hyde Park is very useful.Nicely use of terrace full of roses at rear of Hotel to eat and/or drink outside. (107106854)

positive comments Excellent,helpful customer service and friendly
negative comments No tea making facilites in room. Smell from drains but was very hot weekend
Good
Anonymous (Mature couple) 01 July 2008

Ideal for what we wanted which was overnight stay, clean well positioned Hotel with car parking. (108021996)

positive comments Easy to book, great location, polite and efficient staff, good breakfast and overall good value.
negative comments The Hotel was tired and needed a general refurb, window was broken, tiles in bathroom were broken, loo seat was not on securely, general paintwork was sad.
Excellent
Anonymous (Young couple) 25 June 2008

No overall comment. (97449579)

Poor
Anonymous (Mature couple) 27 May 2008

No overall comment. (97533368)

positive comments Close to Lancaster Gate underground station so was easy to get to places in London.
negative comments Very old building with few amenities. The room was overlooking a main road so we found it difficult to sleep at night. Small breakfast room with not much choice for breakfast.
Good
Anonymous (Mature couple) 11 December 2007

L'albergo è in stile , camere ampie ,ma poco curato nelle porte e nel mobilio , ascensore troppo piccolo (97716555)

positive comments La posizione dell'albergo
negative comments la colazione
Good
Anthony from Battle, GB (Solo business traveller) 09 December 2007

I only stayed for one night so don't have anything to add to the above. (97621353)

positive comments Good location, reasonable price. My room was surprisingly quiet.
negative comments Absence of tea-making facilities
Poor
Nancy from Brentwood, GB (Young couple) 04 December 2007

No overall comment. (97262950)

Good
Anonymous (Solo business traveller) 08 November 2007

Room was rather small but had all the facilities that I required except tea-making. Buffet breakfast was adequate, a cooked breakfast was available for a reasonable price - staff were friendly and attentive. A good clean hotel offering excellent value for money. I would certainly book again. (97251295)

negative comments Didn't have any facility for making a cup of tea/coffee in the room.
Excellent
Anonymous (Young couple) 25 October 2007

A hotel I would recommend due to the comfortable feel to the place and the pleasant and helpfull staff team. Parking very handy sat/sunday for (97046923)

positive comments location, car parking facilities and small additional cost. Excellent, freindly, helpfull staff team. Good breakfast. Nice size and quality of room.
negative comments Overall a little decoration/refurbishment required. Tea facilities in bedroom always a welcome addition especially when returning in the early hours (however night porter soon produced all that was required)
Average
Anonymous (Solo business traveller) 17 October 2007

No overall comment. (97816413)

Good
Michael from Hinckley, GB (Solo business traveller) 24 July 2007

This hotel has a great location but they seem to think cheap is all that is required. Try thinking value for money if you want to increase business. (97904378)

positive comments It was convenient
negative comments Lift had been out of order for some time. Quality of breakfast was poor and as a regular hotel user I was amazed to be charged
Good
Anonymous (Family with older children) 16 July 2007

overall stay was fine. Eventually got used to the decor. Bathroom very clean.Room good size for London. (3304336880)

positive comments Position of hotel in relation to Hyde Park, Oxford Street and also Lancaster Gate tube station
negative comments Decoration very tired
Average
Secil from Istambel, TR (Group of work colleagues) 07 July 2007

No overall comment. (99141422)

Excellent
Carleton from Forest Park, US (Family with older children) 07 July 2007

A very nice hotel and the staff was very friendly. It's night across the street from Hyde Park and barely 1/2 mile from Paddington station, so you're near transportation. The continental breakfast was quite lacking (sour milk, stale bread), but other than that, the hotel was very nice. (99308160)

positive comments Room Cleanliness
negative comments The continental breakfast wasn't all that good (the bread was stale and the milk was a little sour).
Excellent
Peter from Barry, GB (Young couple) 28 June 2007

No overall comment. (99018216)

positive comments Great location, friendly staff would stay again.
negative comments No tea & coffe facilities in room.
Good
Witold from Abu Dhabi, AE (Mature couple) 22 May 2007

Nice and cozy Hotel, I liked the most Pink Dining Room. Very good location of the Hotel, close to Hide Park, practical for morning jogging. Thank you (99151589)

positive comments Friendly staff and very helpsom
negative comments Stained towels
Good
D from Dartford, UNITED KINGDOM;GB (Mature couple) 04 January 2007

Our stay was very nice and we had no real complaints except that we would have liked tea and coffee making facilities in our room. We found the staff extreemly helpful and polite. (99850302)

Excellent
Liz from Herlev, Denmark;DK (Family with older children) 11 August 2006

No overall comment. (3305012293)

Excellent
Anonymous (Mature couple) 07 July 2006

The staff were extremely helpful and welcoming and we were delighted to be given an upgrade to a suite. The public rooms and suite were very well presented and full of olde world English charm. My husband said he kept expecting Sherlock Holmes to drop in. However, the corridors and lift, which were rather worn and tatty. There was great attention to detail in the suite, although we were sad to find no tea/coffee making facilities. We slept well and enjoyed an adequate continental breakfast. The hotel is in an excellent position , with Hyde Park only a couple of minutes walk away and a tube station just across the road. (3304695875)

positive comments A good position for Hyde Park
negative comments The rather battered appearance of the corridors and lift.
Good
Anonymous (Mature couple) 06 July 2006

The hotel was clean and near to Lancaster gate tube station. The staff were polite and friendly. In spite of London pricing the hotel was not over the top in its charges for the bar and the meals. If you are going to an event in Hyde Park this is probably the best hotel you can get for the money. I would gladly use this hotel again. (3304381374)

positive comments It was close to the events we were going to see and incurred no travelling expenses to get to them.
negative comments The rooms had no air conditioning and during what was probably the hottest weekend of the year were unbareably hot. We had initially requested a smoking room but it was only a few hours after we had checked in that we discovered we had been a given a no smoking room. An alternative room could not be found until the following morning.
Good
julie from bristol, United Kingdom;GB (Mature couple) 05 July 2006

Generally - really good Staff helpful Room small but clean. Nice bathroom with luxurious toiletries! Would like to have known there were no tea making facilities in room (3304360719)

positive comments setting helpful staff
negative comments We would have appreciated tea making facilities in the room because we drink a lot of tea!
Excellent
Anonymous (Mature couple) 05 July 2006

No overall comment. (3304384851)

Good
Helen from Hoole Bridge, UNITED KINGDOM;GB (Solo business traveller) 28 June 2006

No overall comment. (3304873867)

Good
Mike from Chilbolton, United Kingdom;GB (Mature couple) 26 June 2006

No overall comment. (3304911170)

positive comments Great Room, lots of character
negative comments We didn't stay there long enough!
Good
Anonymous (Mature couple) 23 June 2006

Overall the accomodation was adequate. The staff were more than helpful and friendly and no fault of there own about the squeaky fan and alarm. I would consider staying again, as long as the minor hiccups have been addressed. In all fairness to the staff, we did not state our concerns during our visit and won't hold it against the Hotel. (3304889867)

positive comments Convenient location and very friendly staff.
negative comments Room was very hot, no tea or coffee in the room and the ceiling fan was extremely loud and squeaky. Also the fire alarm kept going off in the middle of the night , though there was no cause for alarm.
Excellent
Jocelyn from Clovis, United States;US (Solo leisure traveller) 27 May 2006

This is my 6th stay at The London Elizabeth, I never want to stay anywhere else. I now feel that it is my home away from home. Staying there has become a must on my visits back home to England. All of the staff is extremely courteous friendly and can and will answer any question you may have. I have found this true with all employess, no matter what their duties are. I have nothing but compliments for this hotel. As to your next question, I can highly recommend this hotel (3304217724)

positive comments Friendly staff (all) Clean and comfortable room. Location. Feeling of safety.
negative comments Nothing!!!
Good
Sara from Lincoln, United Kingdom;GB (Other) 27 May 2006

The oddest scrambled egg we've ever had at breakfast! At dinner the bread roll didnt arrive until starter was finished. We asked if there were any vegetables with our sausage & mash and the waitress didnt know! She finally brought a bowl of salad after we'd finished eating. We had expected better. We would stay again but wouldnt use the restaurant. (3304719957)

positive comments Very friendly and helpful staff. Very comfortable beds. Nice position
negative comments Restaurant food disappointing.
Good
Anonymous (Solo leisure traveller) 24 May 2006

No overall comment. (3304642046)

Good
Anonymous (Solo leisure traveller) 04 May 2006

Todo muy limpio pero deberian hacerse algunas reformas b (3304303341)

positive comments Desayuno bueno y trato excelente. Ambiente muy acojedor. Servicio y personal muy atentos y simp
negative comments Puerta de la habitaci
Good
Manuela from Lesmo, Italy;IT (Young couple) 29 April 2006

good experience at this hotel, in a very good position to visit london (3304064299)

positive comments the room - very clean and quiet
negative comments breakfast too poor
Excellent
Catherine from Near Bristol, United Kingdom;GB (Mature couple) 22 April 2006

Excellent access for both Paddington Station and Lancaster Gate Tube Station. Also only a very short walk to Hyde Park. Good restaurant at hotel, so no need to go wandering to find food! (3304554286)

positive comments Lovely friendly hotel, excellent rooms - even better whenwe had booked and paid for a doulbe room and were given a superb suite!
negative comments One very small thing, we would have liked tea and coffee facilities in the room.
Excellent
Anonymous (Solo business traveller) 02 April 2006

I would stay again. (3304405202)

positive comments Friendly
negative comments Bit more modern decor.
Average
andrea from mestre, Italy;IT (Solo leisure traveller) 01 April 2006

rapporto qualit (3304359282)

positive comments buona colazione a buffet
negative comments camere runorose, bagni piccoli e mobilio scadente
Excellent
Anonymous (Solo business traveller) 01 April 2006

There seemed to be some confusion on serving of breakfast. Others who arrived after me were served while I was apparently overlooked. (3304423342)

positive comments I was very fortunate to be upgraded so enjoyed the relative luxury of a suite for the same rate as a double room.
Excellent
Anonymous (Family with young children) 19 March 2006

It was good; we will stay again. (3304347093)

positive comments Location, price, breakfast, comfort of room.
negative comments The room and hotel is quite worn, but very clean. If they refurbished, the hotel would no longer be affordable to folks like us, so keep it as it is! ;-)
Good
Anonymous (Mature couple) 08 March 2006

J'aurais aim (3304037949)

positive comments accueil, disponibilit
negative comments chauffage salle de bains, bruit de ventilation chauffage dans la chambre 116. Indiqu
Excellent
Anonymous (Young couple) 26 February 2006

outstanding (3304279642)

positive comments quality of room was outstanding
negative comments none
Good
Andy from Milton Keynes, United Kingdom;GB (Young couple) 22 February 2006

Didn't appreciate how close to a busy road we were. (3304240650)

positive comments Clean,
Good
Martin from Camberley, United Kingdom;GB (Mature couple) 20 February 2006

The hotel was excellent. I paid £20 for a room upgrade. It was worth the money. I am not sure I would pay it again though for just one night. There are no tea and coffee making facilities in the room which is very bad. And room service breakfast at £9 is expensive, when you take into account the fact that you have already paid for breakfast anyway. Overall though the hotel was excellent. It did not bother me or my wife, but, it is on a very busy junction of the bayswater road. It may bother people if they need it to be quiet. You may be able to request a room at the back? (3304252012)

positive comments Location
negative comments The hotel could supply or at least make available, tea and coffee making facilities. Also £9 for breakfast room service is expensive when you have already paid for breakfast.
Excellent
Sonia from Valencia, Spain;ES (Young couple) 03 February 2006

En general he tenido una estancia muy agradable y sin nigún conflicto. (3304045534)

positive comments Desayuno bueno y excelente atención por parte del personal
negative comments modernizar la decoración de las habitaciones
Good
Eduardo from Valencia, Spain;ES (Solo leisure traveller) 02 February 2006

No overall comment. (3304072280)

Poor
Anonymous (Mature couple) 13 January 2006

No overall comment. (3304066856)

Good
Mark from Burley in Wharfedale, United Kingdom;GB (Solo business traveller) 11 December 2005

The booking system failed due to 'computer problems' and the Hotel had to find me alternative accomodation. They did this efficiently and in a friendly manner, using a potential problem and making it an opportunity to do well. The alternative hotel was fine. Note that scores given for the room, cleanliness etc given above had to be completed to make the review valid - these are based on previous visits. I have yet to find a hotel in London I would recommend to anyone else. (3304001745)

Good
Anonymous (Group of work colleagues) 07 November 2005

No overall comment. (2925137)

Excellent
Philip from Barnsley, United Kingdom;GB (Family with young children) 30 October 2005

It was the first time that we had stayed in a London Hotel. We picked the hotel based on other reviews on this site. I can say that we were not disappointed. The hotel is an ideal location for exploring central London, especially with Lancaster Gate tube station being just around the corner. It was also a pleasure to walk through Hyde Park to the Royal Albert Hall and on to the Natural History Museum. The hotel was clean and tidy and the staff very friendly and helpful. The room was well furnished but we found it was very warm. Although this may have something to do with the unseasonaly warm weather we experienced during our stay rather than excessive heating by the hotel. There was also traffic noise, but this is only to be expected when staying in London. We hope to visit London again next year and will have no hesitation in booking our stay at the London Elizabeth Hotel. (2789652)

positive comments Clean, tidy and a good location for visiting central London.
Average
Anonymous (Solo leisure traveller) 18 October 2005

the shower wasin the room number 338 hotel elizabeth is rotta non funzionante (2659531)

Good
Anonymous (Mature couple) 25 September 2005

No overall comment. (2665784)

Good
Jacqueline from St. Osyth, United Kingdom;GB (Mature couple) 19 September 2005

No overall comment. (2665521)

negative comments Tea and coffee making facilities in the rooms
Excellent
Anonymous (Solo leisure traveller) 07 September 2005

No overall comment. (2669920)

positive comments Friendly and helpful staff!

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