La Reserve

Not impressed with hotel at all. Needs some investment. Menu in restaurant was very poor. I suppose that's why I never saw anybody eating there! (107295647)

Staff were on general quite good. Pity the rest of the hotel didn't match the personnel!

Lights not working properly in room. Hair dryer did not function.TV reception was abyssmal and despite literature stating there was 'Sky TV in every room' there wasn't! All I was offerred in recompense was a complimentary breakfast. I ordered a taxi for my visit to the West End on Friday night and when the mini-cab turned up the first thing he asked me was for the Post Code for the theatre.He didnt even know where the theatre was. I therefore simply hailed a 'black cab'.

No overall comment. (97944126)

clean and tidy but electrics not checked sockets faulty, ample room for clothing and good wc facilities. Hotel overall good

breakfast service

Fairly priced for London hotel. (97176948)

Free parking and good rail links to all city centre destinations

Rooms are a bit dated

The hotel is in a marvellous location and ideal for our stay as it was next door to Chelsea FC where the conference we were attending was being held. Also plenty of restaurants within walking distance.Car park also very useful at the front of the hotel. However, we felt for a 3 star hotel the ground floor double room we were given, although adequate, was rather shabby and in need of fairly urgent refurbishment. (97144305)

The room was spacious and on the ground floor. In a quiet position. The small car park was a real bonus.

Our double room was shabby and in need of refurbishment. Bottom pillow case was dirty. Only one hand towel for two people, but two bath towels provided. Shower was outdated and not very efficient. No bar soap available. Bed was reasonably comfortable. More wardrobe space needed - not enough for two people if staying more than a couple of nights.

No overall comment. (99483667)

No overall comment. (99653915)

Location, clean, practical, good breakfast

Cold showers, bar and restaurant very basic, some missing fittings