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The Star Hotel hotel ratinghotel rating

24 Hall Quay, Great Yarmouth, NR30 1HG
Good
Overall rating from 18 reviews

Guest reviews of the The Star Hotel

Excellent
Anonymous (Mature couple) 15 December 2008

overall very nice. (107635313)

positive comments hotel room and room cleaners kept the towels changed and the bedding.
negative comments television not working,
Excellent
Anonymous (Mature couple) 30 April 2008

Very good and would have no hesitation in recomending this hotel to friends and family (97674092)

positive comments Staff very helpfull and friendly Room was very comfortable,but could do with a little updating.
negative comments No real bad points
Average
Anonymous (Solo business traveller) 20 February 2008

No overall comment. (97569635)

positive comments breakfast excellent, friendly staff.
negative comments Top cover on bedding soiled,decoration of staircase and room looks tired and shaby which gives an overall impression of room not being clean.No fire escape plan in room.
Good
Eddie from Selby, GB (Solo leisure traveller) 02 January 2008

Overall I was very happy with the hotel and will definitely stay there again when visting my daughter who lives just three minutes from the hotel. (97355137)

positive comments The Star was warm and comfortable and reminded me a bit of a coaching inn. It was nice to stay in a hotel with character unlike some of the corporate business places I have to stay!
negative comments My room was too hot (even in December) and the radiator would not respond to me trying to turn it down so I ended up leaving a window open.
Average
Jennifer from Clacton-on-Sea, GB (Mature couple) 26 September 2007

The car park is very limited for spaces. (97050982)

positive comments The prompt service of the young waitress's during the breakfast periods.
negative comments The general hygiene of the hotel was poor dirty carpets & walls, not enough attention to detail such as the toilet areas.
Good
Anonymous (Mature couple) 22 May 2007

No overall comment. (99821776)

positive comments The location was ideal for our visit
negative comments Our room looked shabby, with paper hanging from the ceiling.
Good
Lee from Stevenage, United Kingdom;GB (Young couple) 27 February 2007

The Star Hotel was a very pleasent place to stay and I would go back to the hotel again as the manor in which I was treated was very good. (99550887)

positive comments The hotel room was well worth the money in which i pad for it and all staff were helpful and well manored
negative comments The bathroom taps were not working fully and also some of the breakfast food menu wasn't as tasteful as what was expected
Good
simon from bury st edmunds, United Kingdom;GB (Young couple) 09 August 2006

liked it very much nice for a couple,food was great rooms very spacious and would use the hotel again (3305149536)

positive comments it was very nice and welcoming and the food was fantastic
negative comments it was very noisy,out the front of the hotel
Good
chris from peterborough, United Kingdom;GB (Mature couple) 05 July 2006

No overall comment. (3304953797)

Excellent
Anonymous (Other) 06 June 2006

No overall comment. (3304780361)

Good
Donald from Chinnor, United Kingdom;GB (Mature couple) 01 April 2006

Very satisfied. (3304367328)

positive comments We found it very good for it's star class. Reminded us of old England and especialy the lunge and it's warm welcoming open fire. The staff were very helpful
negative comments One could say the lift could be improved but we like it as part of that old world charm.
Good
jeremiah from Jersey, United Kingdom;GB (Mature couple) 19 January 2006

I have stayed in the star before and in my view the price on the net was excellent given the accomodation. i knew what to expect and the service and food was far better than two years ago. iwas aware that you would discount rates at this time and despite ringing on four occasions over a four week period i could not get the cost down under 75. however immediately i went on the web i got straight on to your site on the first search under great yarmouth. i have no issue and overall i spent over 300 with you (3304098579)

positive comments The Accomodation was good basic and clean. breakfast excellent and staff excellent.
negative comments The hotel is very tired overall and needs refurbishment.
Average
Donna from ipswich, United Kingdom;GB (Mature couple) 18 October 2005

nice friendly hotel, hard to find behind all the scaffolding tho no signs outside due to refurbishment, staff were good , downstairs areas were well thought out and nice to look at but affraid our room was abit of a dissapointment, dark dull and abit cramped but having said that comfortable (2848351)

positive comments hotel lobby and bar area were good, staff very pleasant,service with a smile,
negative comments making rooms abit brighter and more appealling, our room 103 looked old and worn out
Good
Anonymous (Mature couple) 10 September 2005

Overall the hotel was adequate for our needs but I dont think I would have wanted to stay there for more than 2-3 nights. It was ok as a base just to be visiting relatives in the area. (2565512)

positive comments The location - very close to tourist attractions
Good
patricia from benfleet, United Kingdom;GB (Young couple) 17 August 2005

generally it was ok. i would have like to have been told that although you have parking it is very little and tight spaces. i would like to have known its hard to get in late at night. (2622022)

positive comments breakfast was lovely staff where friendly
negative comments the buzzer never worked to get in of an evening. the remont control didnt work the hair dryer didnt work. you could also improve parking. our key card was very tempremental
Good
Ian from crayford, United Kingdom;GB (Young couple) 09 August 2005

The bathroom in our room was very clean and modern, but the actual bedroom does need updating. The staff were pleasant and the food was very nice. We would stay there again as it was very central to all amenities in Yarmouth. (2502453)

positive comments The hotel was situated in a good location for Yarmouth town, ie a car was not needed once you arrived. Accommodation was very basic.
negative comments The hotel needs a larger car park. The carpet in our room was very marked and dirty and bedspread was frayed and old.
Poor
Jack from Venlo, Netherlands;NL (Group of adult friends) 29 June 2005

I think that a 3*** rating is overdone. Should be -1*. The fact that the place is old is ok. It's a nice building and could be very attractive. I stayed in the hotel some 20 years ago and honestly nothing had changed apart from the bath room. (the toilet lid was loose)Even the staff has seen better days. By the way the car park is far too small. I think it only takes about 10 or 12 cars and is constantly full. Hope you show all this on your website and/or inform the hotel management. (2390586)

positive comments Nothing realy. The place is old, not maintained. The rooms are hot and not airconditioned. The beds covers have had their best times and the bathroom was too small to turn in. The corridor was dark, the lights did not work. In the morning the noise of a large machine (airco?) woke me up. What a place....
negative comments Knock the place down or do it up to the level of ordinairy standard on the 21st century. No luxury but just normal and adequate standards.
Excellent
Mark from Maidstone, United Kingdom;GB (Same sex couple) 10 June 2005

This hotel is in a great location and the room I stayed in was a very large comfortable one with a fantastic bathroom as well. The breakfast was hearty and the staff friendly. (2374686)

positive comments Fantastic sized room, great bath and very comfy bed.

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