No overall comment. (107747399)
No overall comment. (107365313)
No overall comment. (107976812)
A pleasant experience and as a frequent user of hotels nationally a good place to stay. (107998832)
No overall comment. (107208277)
Very comfortable and relaxing stay; good base for visiting surrounding area. (107209350)
No overall comment. (107169905)
Good Clean Room and lovely setting (108053653)
superb (97918560)
very enjoyable picturesqe stay (108028949)
We booked online and printed out the confirmation. A few hours later you rang us to say you only actually had a compromise room as all of the twin bedded rooms were booked. In fact, the accommodation was absolutely fine but it did leave us wondering if we should have cancelled and gone elsewhere. A computer problem, I guess! For us, car parking was a condition as my wife has a hip problem and finds walking difficult. Your information did not really make it clear that you have ample parking facilities and because of this I specified at the time of booking that it was conditional on parking. I need not have bothered. The point is, one spends time weighing the pros & cons before taking a final decision, so what one looks for is simple, clear and truthful information. We enjoyed our stay and would come again. (97649568)
No overall comment. (97354704)
Overall the hotel was lovely and the staff went out of their way to be helpful and friendly. I was concerned about having to go out into a seperate building to my room which gave me worries about security as I was on my own. A lovely atmosphere. (97260192)
I thought the idea of the smokery was excellent and it was well covered in order to keep from rain and fairly comfortable. I loved the quirky look and feel of the hotel which gave it alot of character. The close locality to the village was excellent and gave a choice to go for a wonder and not have to drive. I really enjoyed my stay and would recommend it to anyone. (97778970)
No overall comment. (97347048)
sorry-no time to do this (97409915)
I booked the hotel true a number in the Cheltenham book we get each year and as Jim and our friend left it late to find a place in cheltenham as they are race goers we found your hotel and very pleased that we did.When we booked we were sent a rute map on how to find the hotel that was a great help we also found the distance to the races no problem.So expect to see us again in March 2008.We knew nothing about the hotel so we took it on speck and we well pleased that we did. (97766244)
No overall comment. (97567767)
Very attractive water mill with rooms, restaurant and bar. All facilities in excellent condition. Evening menu looked good. Breakfast was a real treat, and beautifully cooked. Very pleasant and helpful staff made our short stay very pleasant. (97867976)
the hotel was great, really quiet and full of history, the room has crooked beams! we had dinner in the hotel and it was delicious. a really lovey quiet town to explore (99418526)
Overall a good experience, and we have filed the receipt in our To Visit Again File We cannot always say that. (99456278)
No overall comment. (99490301)
The hotel was in a lovely location by the river. The rooms were spacious, we had a superior double room which looked out onto the river.The food in the bistro was excellent with a varied menu and the staff were friendly and helpful. There were even performing ducks in the river which were very entertaining. Would definately stay again and have no hesitation in recommending this hotel. (99869038)
No overall comment. (99827412)
No overall comment. (99403041)
The hotel was nicely situated for our needs - and the room was large and had a nice view over the river and waterfall. We did not think that the reception staff were overly helpful - when checking out he was on the telephone and no one offered help with our bags when we arrived. The breakfast was delicious and staff very helpful. On the whole we thought it was slightly expensive for what it was. (99497494)
No overall comment. (99571341)
No overall comment. (99139435)
We thoroughly enjoyed our stay. The owners have done a terrific job of refitting the old mill while retaining lots of its original character. Particular highspots for us were the terrace overlooking the mill race and the restaurant, with the two exposed mill wheels (if only they could get those moving !) We actually dined in the restaurant every night of our stay (something we very rarely do), as the food, service and friendlinesss of the staff were all exceptional. A great base to explore the Cotswolds and very good value for money. (99773411)
No overall comment. (99110312)
no more to say everything was so perfect (99705534)
No overall comment. (99129976)
No overall comment. (99814310)
The hotel was welcoming and very accomodating, special mention should go to Mandy at reception who answered several of my phone queries professionally, but also mentions to Christina and Adelle who put up with my and my friends late night shenanigains with the upmost fun and level of professionalism (3305231466)
No overall comment. (99064536)
Thoroughly recommend. Lovely relaxing weekend, with all staff going out of their way to make it enjoyable. Would like to go back during the warmer weather to enjoy the outdoor waterside facilities (we stayed in February). Excellent choice of well-presented food, with nothing too much trouble for the restaurant staff - diet began when we got home! (99407925)
No overall comment. (99164733)
An excellent hotel, friendly, efficient staff, extremely welcoming. Lovely setting. The food in the restaurant is second to none. (99193224)
We had a lovely time: the room was quiet, spacious and comfy! (99297063)
We would like to have had more information about the hotel location, we did not know it was on a fairly main road in a town! We were disturbed by a call from reception to advise that our shower seemed to be leaking through the ceiling in the room below and we were made to feel that this was something we had done wrong and this was clearly a problem with the installation or drainage of the shower tray!I would recommend this hotel on the basis of the location in the Cotswalds between Bath and Cheltenham and because of the great restaurant. (99421985)
excellent (99625911)
very pleasurable experience , would recommend to anyone and will certainly be going back (99186167)
Very nice hotel in good location.Only problem was at dinner in the restaurant. Too many guests for the number of people working in the restaurant.Led to people leaving after waiting over an hour to have their meals served (3305345825)
The setting was magnificent. Nailsford turned out to be a much more attractive town than Stroud (which I thought was bit tacky and not worth the time we spent there. I am currently writing a book on the history of bread, so the sight of the innards of a flour mill was a particular bonus. Public space was good. Gardens were lovely. Staff helpful. (99814073)
No overall comment. (99350569)
No overall comment. (99809639)
Enjoyable. -we were attending a bithday lunch in the hotel (excellent food ) and the invitation suggested we stay with you overnight Your staff were very helpful and pleasant - .A delightful overnight stay. (3304742700)
Everything about the hotel was excellent. We did ask in our e-mail booking if we could access the room early as we had a wedding to attend but this question was not answered until we arrived early staff were very helpfull and gave us a room to change in. (3304628415)
No overall comment. (3305235673)
No overall comment. (3304739941)
No overall comment. (3305180145)



