The Brookhouse Hotel Ltd

No overall comment. (108027224)

No overall comment. (107642327)

Staff and food excellent but the facilities needed upgrading (108094354)

Excellent Restaurant and pleasent staff

en suite could do with up grading and the general appearance looked tired.

No overall comment. (97959447)

Individual old world charm

poor heating and lack of hot water flow

No overall comment. (97158008)

No overall comment. (99142604)

breakfast one of the best anywhere

bed uncomfortable, water after 10.30pm warm but not hot as you would expect at all times in a hotel

No overall comment. (99980763)

Size of room and furniture

inadequate lighting in bedroom and especially bathroom Shower pathetic Cracked window in bathroom Cracked tiles in bathroom

No overall comment. (99830336)

We were very happy. (99353017)

I am only nitpicking but I thought there should have been more toiletries and a choice of still and sparkling water in our room as I don't drink tea or coffee.

Had a very good time, everything but the ensuite in our room was good, the service was excellent as were the food and cleanliness of the hotel. If I was to stay there again I would ask for a room that was not in the annex as it would be preferable to stay in the house itself if this was available. (99291789)

Great setting, location and service. Comfortable room.

The ensuite in our twin room wasn't great- the shower was poor and the decor wasn't great.

Lovely room with a very comfortable bed. The staff were very polite and the evening meal was fantastic. The breakfast was also lovely and prepared exactly as requested. The garden area was well kept and ,had the weather been a little warmer, we would have enjoyed sitting out in it. (99530274)

Very comfortable and excellent food

No overall comment. (99935851)

No overall comment. (99503991)

No overall comment. (99259452)

Good service, very nice location and as a previous review suggested the beds were amazing. Also, breakfast was great

perfect hotel for travellers that like a good service and a high quality restaurant ! also very suitable to have a long week end with the wife and get spoiled here. (99895666)

perfect kitchen, amazing quality

water pressure good be higher in bathroom

Overall an excellent stay. (99104319)

Lovely setting lovely old hotel. The food was excellent. The bathrooms were excellent.

The stair way up to the bedrooms was dirty and scruffy and a little off putting. The old carpet in the rooms especially in the bathroom!!Not nice. The dirty mildew inside the bedroom windows.

This was a lovely hotel. The staff went our of their way to be helpful and I can't think of a bad thing so say about it. I'd certainly stay there again for business or leisure. (99869281)

Lovely building, beautiful setting, lovely crockery, excellent polite and friendly satff/service.

The only very minor thing I could comment on was that it would have been nice to have had some bottled water in the room.

The hotel had a good tradditional feel and was very sympathetically restored. Carpets and bathrooms were in need of attention. (99626896)

The buildings were well refurbished and made great use of the old buildings.

The carpets were in need of replacement and the bathroom was in need of refurbishment - the fittings were very dated.

No overall comment. (99001456)

very spacious accomodation. safe environment for parking. picturesque village. options to dine in hotel, in room and local public houses. good breakfast included.

in the annex there was quite alot of sound transmitted from nearby rooms

No overall comment. (99545534)

Food and accomodation were nice but too expensive for what they were.

Good hotel overall, beds are great. Watch the location as it is a bit in the middle of nowhere, cost us (99914108)

Style, large rooms with a great bed

70's Pink bathroom out of date

No overall comment. (99603479)

Quiet, tranquil setting Nice furnishings in room and comfy bed

Felt the accommodation had a jaded appearance, needed some attention, particularly in the bathroom and dining room. Pillows poor- not plump!

Nous avons fait ce voyage express Bruxelles-Rolleston pour une nuit seulement et nous avons du dormir le ventre creux car il n'est indiqu (99725550)

Facilit

En dehors de la saison aucune possibilit

No overall comment. (3305238427)

The bed was fantastic

No light bulbs in any of lights! Could have said somthing so possibly my fault.

No overall comment. (99511292)

When I book this hotel I deddent haw motch time to do it. My comment is that the staf is werr ynice and helpfulf, and the hotel is werry old nice and an simpel. My complain is whay is this Hotel the most expennsiw, in the arier when I can see that ther has not been use enny moni on it. I Lick the stay/Hotel ,BUT IT IIS TO EXPENSIV. The last 2 questiens is only depend of prices, whot you wont to pay. (99442037)

No overall comment. (3305046293)

No overall comment. (3304967709)

Beautiful old english country surrooundings with warm friendly staff and excellent food. (3304444579)

Beautiful old english country feel with warm friendly staff and excellent food.

Nothing, it was all great!

An excellent stay that I would recommend, the prices in the restaurant were high but the food was of a good quality. (3304579545)

Excellent rooms, hotel had a nice atmosphere, staff were very attentive.

Smoking should be banned in total.

No overall comment. (3304337713)

I stay at hotels throughout the UK several nights each week, booking similarly priced and standard of hotels. The Brook House is faded grandeur relying on its imposing position and historical building to attract customers, whilst its reality is at the lower end of the scale of value for money. (3304345227)

Warm, welcoming entrance, helpful multi-tasking staff.

Signposting to reception from car park. Entry to staircase to bedrooms a gloryhole giving poor impression. Bathroom needed thorough clean and loo needed fixing to stop it wobbling!

No overall comment. (3304216322)

Whilst the food was excellent, it was also costly. There was no option of bar snack food in the hotel. (3304343152)

efficient staff, nice surroundings, excellent food.

when booking I requested a bath but didn't get one. I think perhaps a virtual tour of the rooms would be helpful. It was very hot in the room, perhaps because it is above the kitchen.

Ours was a very short stay, but we are planning to return. The welcome was warm, the food was wonderful-with a great wine list. The crystal and fresh flowers in the dining room were lovely to see. The service was superb -friendly and efficient. The hotel was everything we hoped for, and more. (3304270279)

The rooms were well furnished, with (probably) the most comfortable beds in the world!

I think the choice of shower or bath would be appreciated by most guests - just a shower-attachment and a shower curtain in the bath would do.

No overall comment. (3304204470)

A typcal British, country-style hotel; good food, cosy atmosphere and original rooms. Enough comfort to make your stay pleasurable, too little to make it luxurary. (2950573)

Good atmosphere, in nice and quiet surroundings. Excellent food and wines.

It's professional hobbyism. At typical private owned British hotel.

This is a beautifully situated hotel with gracious accommodation and friendly, helpful staff. The bedroom was sunny and elegantly furnished with a top notch en-suite. I cannot recommend it enough. (2961497)

Room was elegant and sunny.

very comfortable bed, very poor shower (2866385)

No overall comment. (2937786)

Having read the web page of this hotel, we were concerned that breakfast appeared to finish at 9 a.m., however, on arrival we made enquiries and were advised that this was incorrect and it was much later on Sundays. We were pleasantly surprised that we were served with breakfast - as opposed to a help yourself buffet arrangements which applies in most hotels. On the whole, we were delighted with the hotel which came up to our expectations. (2749804)

The size, comfort and decor of the room and bathroom.

Though there was only one lady on duty on at check-in, she very kindly served us with tea after our long journey before showing us to our room.

The food is very good and in quantity. The service is also very good. With a few minor improvements (such as replacing pink carpets) and an attention to detail, it could be an outstanding hotel. (2793062)

The building is very nice

Spider webs

No overall comment. (2745518)

Das Zimmer war extrem klein. Die Einrichtung sehr spartanisch. Das Zimmer war nicht sehr sauber. Im Brandfall sehr unsicher. (2658042)

In general, this could be an excellent place to stay if more attention is paid to housekeeping. All the facilities were there but I felt uncomfortable with too much dust about. We did not complain as we were only there overnight and did not spend much time in the room. (2592459)

Excellent old building with very good period furnishing and decor.

Cleanliness - vital areas were clean i.e. bed linen, toilet and bath. Unfortunately,much of the furnishing was very dusty, corners had cobwebs, i.e. under sink in bathroom very cobwebbed and dusty, dirty bathroom mirror had splashmarks. Overall opinion, not very healthy.

the meals are served quickly together felt rushed but quality was very good. (2661766)

charming rural surroundings love to live near hotel to go as a regular.

mini bar in room

No overall comment. (2544459)

This is the kind of hotel i would like to take my wife to for a special weekend. The excellent cuisine was complemented by proffesional silver service. Not cheap, but well worth the expereience. I plan to return. (2622552)

The hotel is not a run of the mill chain hotel and the staff were very friendly

The draft beer cooled be slightly cooler.

No overall comment. (2389641)

Lovely period features, and a really comfortable bed!!! Lovely setting, great food and fantastic service all made our stay very enjoyable.

Cannot think of anything major that needs attention.

No overall comment. (2378304)

Rolleston its beautiful, quiet and charming. The Brookside Hotel was welcoming, pleasant, clean and attractive. Its restaurant was a true pleasure. I believe that both the hotel and the restaurant were good value. The innkeeper was always there to assist without being intrusive. As a woman travelling alone, I felt welcome and comfortable. All in all, I was glad I came. (2347974)

It was comfortable, attractive and genuine--no pseudo anything.

The storage area, which is visible at the foot of the stairs, could be tidied up.