Denise from BLYTH, GB (Same sex couple) 23 September 2008
Very good & convienient for visit
(107207402)

Room clean, facilites good, staff very polite but slow.

slow service in bar. Extremely slow check-out process
Richard from Wigan, GB (Group of work colleagues) 17 September 2008
Excellent facility on good transport links for a leisure visit to this area.
(107158626)

Clean and tidy, with bight and spacious public areas. Friendly staff

Expensive resturant when compared to local facilities within 100yards.Lack of lift to upper floors and smokers to close to entrance(had to walk through a group from some meeting to reach car park).
andrew from halstead, GB (Young couple) 05 August 2008
No overall comment.
(107100849)

Excellent staff
Elliott from Basildon, GB (Family with older children) 22 July 2008
Not what we expected from a Ramada hotel. I have used American Ramada hotels and received a better quality of service and a more enjoyable stay. Also, My wife has stayed at this hotel in the past (prior to it's ownership by Ramada) and was dissapointed that the hotel had slipped so much on this visit.
(97910418)

Breakfast was excellent and times were flexed due to a number of guests needing to leave earlier on the Saturday and Sunday. All Facilities were of a high quality and generally clean and tidy.

Room was too small to fit two adults and a cot. Despite three calls prior to arrival the cot was not available in the room on arrival. Television failed to work on arrival and the staff were unable to fix it. I ended up fixing the television myself! The shower curtain was stained and smelly.
Anonymous (Mature couple) 18 July 2008
Good clean hotel, with a nice room, although the view of the car park was not great.
(108083934)

Liked the pool, jacuzzi and sauna. The staff were very friendly and welcoming upon arrival and departure.

The room did not have any air con, so was very hot during the night when sleeping, and therefore very uncomfortable. The gym was small and cramped and the bar area was very dark with no atmosphere.
wendy from stowmarket, GB (Mature couple) 03 October 2007
A large hotel with excellent facilities.
Staff were friendly when spoken to but melted into the background otherwise (as all good service providers should, but rarely do )
Breakfast served on hot plates and the platters (buffet) replenished as soon as needed.The food was of restaurant standard, fresh fruit, cereals and cooked.
The staff were speedy and unobtrusive.
I would stay here again gladly.
(99426323)

Lovely large twin room, comfortable beds with clean white bedding.
Anonymous (Young couple) 06 June 2007
No overall comment.
(99717233)
Tim from Tilton on the Hill, GB (Mature couple) 05 June 2007
Overall good experience. We were looking forward to eating in but did not really like the resturant decor or table settings. For the price of the food I would have liked to have seen more formal surroundings and table cloths. However, breakfast service was great. Very friendly staff.
(99416237)

Good value, clean with lots of facilities

A bit tired in places
Anonymous (Mature couple) 10 May 2007
Enjoyable stay in a first class hotel, excellent value with included breakfast.
(99282109)

Immaculate preparation of sleeping accommodation and cleanliness of room.
Helen from southend, GB (Solo business traveller) 10 May 2007
No overall comment.
(99658323)

I stay in this hotel about three or four times a year.The food is good and the rooms are usually clean and comfortable.

I booked a non smoking room but was given a smoking room which was very unpleasant.I was able to move to a non smoking room on the 2nd night
Anonymous (Mature couple) 10 May 2007
No overall comment.
(99984906)

location good for easy access to norwich and the norfolk broads

The bathroom had no extractor fan which left it very steamy after showering, and if you left the door open the room smelt damp.
Anonymous (Mature couple) 08 April 2007
No overall comment.
(99055945)
Anonymous (Mature couple) 19 April 2006
No overall comment.
(3304526711)
peter from witham, United Kingdom;GB (Family with young children) 19 April 2006
No overall comment.
(3304533991)

All staff encountered were pleasant. Room was what I expected; clean, tidy, and adequate size. It was nice to have the spa/pool facility which we made use of. Breakfast had plenty of choice. I would stay there again and I would recommend it, so I guess that has to mean it was a good stay.

there was nothing that i particularly disliked; though i could have murdered a nice cup of tea and a biscuit in my room, because we arrived late/early evening and just wanted to chill in our room, rather than use the restaurant. shame there couldnt have been tea/coffee making faciities in the room.
tony from stowmarket, United Kingdom;GB (Young couple) 07 February 2006
No overall comment.
(3304165036)
Anonymous (Group of adult friends) 17 November 2005
This was our first stay in a UK Ramada Hotel we were very disapointed and decided not to stay a second night
(2924011)

Rooms were very cold no heating in rooms outside temp allmost freezing the bed linen felt damp as did the bath towels The breakfast looked very tired with hot food uncovered therefore we took breakfast elsewhere