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Abbey Hotel hotel ratinghotel ratinghotel rating

14-19 Norfolk Terrace, Brighton, BN1 3AD
Good
Overall rating from 29 reviews

Guest reviews of the Abbey Hotel

Good
Anonymous (Group of adult friends) 27 February 2008

No overall comment. (97728725)

Good
Anonymous (Same sex couple) 07 January 2008

No overall comment. (97459978)

Average
brian from corby, GB (Group of work colleagues) 26 May 2007

MORE ABOUT PARKING AVAILABILITY ONLINE SO I CAN BOOK THIS IN ADVANCE ALSO (45875749)

positive comments FRIENDLY STAFF
negative comments LIFT/ SHOWER/ TOILETS
Good
Graham from Market Harborough, GB (Group of adult friends) 23 May 2007

Overall the accommodation offered good value. The reception staff were very smart and helpful but the fact they were behind glass and had to communicate through a microphone and speaker was a little bizare. The room had a well worn bed sit feel to it with built in kitchenette but was clean as were the toilets and showers. The position of the hotel was close to the main shops but was a bit of a drag to the lanes and main pier. Despite the relative low cost of the rooms and the large size of the hotel and the type of accommodation it offered there was very little noise from other guests. (49381757)

positive comments The room was clean but a little shabby. The cost was good compared to other accommodation in the area. Check in staff were friendly and helpful.
negative comments The toilets and showers were shared, which was known prior to booking but the toilet was very tiny and very cramped. The lift was also very small and cramped.
Poor
Anonymous (Solo business traveller) 18 May 2007

No on-suite. Noisy Poor decorative order. (99891421)

negative comments In all aspects very poor from arrival to departure
Poor
Anonymous (Mature couple) 17 May 2007

Parking is metered necessitating frequent feeding of meter at great expense (99359859)

positive comments Internet access,handy to seafront for able-bodied people
negative comments Extremely uncomfortable bed,Very noisy guests at weekend,lack of free parking(not mentioned on booking),small,difficult to manage lift,scaffolding blocking view,other guests smoking in no smoking hotel
Good
Anonymous (Young couple) 29 November 2006

No overall comment. (99952922)

Good
paul from dagenham, United Kingdom;GB (Same sex couple) 09 August 2006

I feel I got what I payed for which is fine (2702768)

positive comments The cheapness of the rooms
negative comments The decor and carpet tiles in the rooms
Average
Anonymous (Solo business traveller) 01 March 2006

Dodgy characters roaming the halls late at night! (3304121712)

Good
Anonymous (Group of adult friends) 23 November 2005

No overall comment. (2901319)

Excellent
stephen from Eastleigh, United Kingdom;GB (Mature couple) 06 November 2005

Very friendly and efficent staff, nothing to much trouble. Very pleased with twin bedded room. very clean with comfortable beds and all facilities as stated. (2593637)

positive comments On suite room clean and comfortable with clean towels provided daily. Room large with good sea views. Staff efficient and helpful.
negative comments Tea making facilities could be replenished daily. Phone in room to allow for possible incoming emergency calls.
Average
Anonymous (Young couple) 03 November 2005

fine (2818494)

positive comments it was cheap
negative comments clean and tidy the rooms in between nights. get a new lift
Excellent
Anonymous (Mature couple) 30 October 2005

stay here was very good,i would have liked to have known that it was more bedsit type of accommadation (2681865)

positive comments staff friendliness and cleanliness of the hotel
negative comments the lifts a little small
Excellent
Anonymous (Solo business traveller) 21 October 2005

No overall comment. (2838217)

positive comments Perfect for peace and quiet. The staff were considerate and left me alone to study.
Good
ALLAN from TELFORD, United Kingdom;GB (Young couple) 12 October 2005

Good cheap value for money stay with Friendly helpful staff. (2732885)

positive comments Not too far from Centre of Brighton. Easy walking distance
negative comments Update the decor abit!.
Excellent
keith from st leonards on sea, United Kingdom;GB (Mature couple) 07 October 2005

we booked a double room for me and my wife and a single for her father. we explained that i have only 20% hearing and almost deaf her dad is partly deaf and they upgraded us so we were on same floor next to each other. (2777328)

positive comments the service from arriving to going home was superb.very friendly staff.
negative comments lift bit tight but we know that there is a refurbishment in pipeline.
Good
Anonymous (Young couple) 04 October 2005

i enjoyed my stay it was very good (2767984)

positive comments it was quiet and peaceful
negative comments getting a bigger lift and offering breakfast at no extra cost
Good
Roger from London, United Kingdom;GB (Solo business traveller) 29 September 2005

I really must compliment the reception staff. Their care, attention and courtesy was of the highest standard. As a seasoned traveller, I wish to register my appreciation of this high level of service. (2763726)

positive comments I was pleased to get in at short notice for one night, kindly extended by reception to three nights. I am most grateful.
negative comments The lift is too noisy if your room is next to it! En suite facilities should be extended, certainly to double rooms which have room for a shower/toilet.
Average
Rachel from Reading, United Kingdom;GB (Young couple) 28 September 2005

The hotel was adequate for our needs however the lack of en suite bathroom facilities proved a problem. As we booked the hotel through your website and not directly with the abbey hotel it would have been nice to be informed at some stage, even on the website, of the lack of such facilities as had we known this we would have payed slightly more( around an extra £12 per night) to stay in a travel lodge. However apart from this one slight issue the hotel was fine for a young couple such as me and my partner. (2729846)

positive comments low prices, accesibility to sea front and town centre.
negative comments general modernisation. Night staff- after returning from an evening out my partner and I had to wait for some 20 minutes to recieve our room key without a hint of apology from the previously absent member of staff
Good
Anonymous (Young couple) 28 September 2005

No overall comment. (2777240)

Good
Anonymous (Mature couple) 28 September 2005

ALL IN ALL, SERVE FOR THE UNCLEAN DUVETS OUR STAY WAS ALLRIGHT. WE SPENT MORE TIME ON THE SEAFRONT. (2781884)

positive comments THE PLACE WAS QUIET FOR THE DURATION OF MY STAY
negative comments IT IS IMPORTANT IN FUTURE TO ENSURE THAT YOU DO NOT USE UNCLEAN DUVETS, INSIDE CLEAN COVERS. THE DUVETS ON THE BEDS WERE NOT CLEAN. ALSO ENSURE THAT CARPETS IN ROOMS ARE AS CLEAN. SOME OF THE MILK FOR TEA HAD GONE BAD BECAUSE IT WAS ON THE TRAY AND YET THERE WAS A FRIDGE IN THE ROOM.
Good
Bernadette from Milton Keynes, United Kingdom;GB (Group of adult friends) 15 September 2005

THe hotel was clean and tidy,s the staff were friendly, a little disspointed on the lack of parking facilities and the time of arrival period , but overall we had an enjoyable stay (2626158)

positive comments Clean and tify
negative comments parking facilities and arrival times
Excellent
JADE from london, United Kingdom;GB (Group of adult friends) 03 September 2005

i would have liked to know about the hotels £6/night garage parking but then i suppose if everyone knew about it I probably wouldn't get a space next time ;OP (2655398)

positive comments very spacious, quiet and comfortable.
negative comments the windows.
Good
Anonymous (Solo leisure traveller) 02 September 2005

i would go back to the abbey hotel, the rooms were value for money but could have been cleaned and the beds should have been changed at least once in the 3 days i stayed. other than that i would stay there again. (2521792)

positive comments overall the rooms were good value.
negative comments staff could be more plesent.
Good
Anonymous (Other) 30 August 2005

No overall comment. (2671024)

positive comments All the facilities needed at a very reasonable price
negative comments More detailed instructions in the room on how to use some of the facilities (particularly getting the hot water to work on the shower)
Good
martin from Cardiff, United Kingdom;GB (Solo business traveller) 24 August 2005

Would probably shop around before booking this hotel again; bear in mind that there seem to be quite a number of competitors in Brighton offering the same sort of prices - revamping the decor would give this hotel the edge. (2634172)

positive comments Basic but very good value for money; had fridge, microwave and kettle in the room + wash basin, and complementary coffee - not what you would expect for a mere £25/night.
negative comments Rooms and corridors are in dire need of a paintjob; the carpets have seen better days too and the lift is quaint but could also do with an update.
Excellent
Anonymous (Group of adult friends) 23 August 2005

No overall comment. (2640591)

Poor
Anonymous (Group of work colleagues) 09 August 2005

No overall comment. (2555965)

Good
Anonymous (Solo leisure traveller) 15 June 2005

No overall comment. (2330782)

positive comments Good location, excellent cleanliness, very good value for money
negative comments Clearer signs to bathroom facilities

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