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Cranley Gardens Hotel hotel ratinghotel ratinghotel rating

8 Cranley Gardens, South Kensington, Kensington & Chelsea, London, SW7 3DB
Good
Overall rating from 79 reviews

Guest reviews of the Cranley Gardens Hotel

Excellent
Anonymous (Solo business traveller) 05 December 2008

functional room for purpose of visit (107896369)

positive comments discount given for single person occupancy of a double room
Average
Anonymous (Solo business traveller) 18 November 2008

very good (107408817)

positive comments location and price
negative comments breakfast
Good
Vanessa from Rusper, GB (Solo leisure traveller) 14 July 2008

Overall, pleasant hotel and cheap for the location. (108028205)

positive comments Good value for money in good location
negative comments Could do with re-decoration as very old fashioned and tired. Toilet was loose and the toilet roll holder fell off the wall when I touched it!
Good
Deborah from Newton Abbot, GB (Solo business traveller) 14 July 2008

pleasant experience (108055101)

positive comments attractive room, comfortable, lovely building, lounge/bar area pleasant, drinks not overpriced! Some reception staff were very pleasant and helpful.
negative comments no tea and coffee facilities in room, very noisy with balcony door open and stuffy if shut. Checkin person not very welcoming, when I arrived dripping wet after longish walk!
Good
Carolyn from Elsternwick, AU (Solo leisure traveller) 19 June 2008

small room but to be expected in England, would happily stay again (97975290)

positive comments clean, helpful, great location, comfortable bed
negative comments no tea facilities in room
Average
Anonymous (Solo business traveller) 22 March 2008

No overall comment. (97736018)

Average
Anonymous (Solo business traveller) 28 January 2008

No overall comment. (97264748)

Good
Jane from pevensey, GB (Mature couple) 19 December 2007

The hotel location was good, with excellent amenities in the area. The room was fairly spacious, but our room 218 overlooked the front gardens, which meant that the traffic noise was very loud, and without earplugs would have caused me problems sleeping. The room was very clean, and the bed comfortable. Staff were most helpful and friendly, and the breakfast, although basic, was adequate. All in all, the hotel offered good value accomodation for a one night stay, but I dont think I would want to spend any longer - due to traffic noise in bedrooms at front - must remember to ask for a rear bedroom next time. (97862553)

positive comments The location to the London Tube Gloucester Road was excellent, and the restaurants and bars in the area were great. The Hotel room was a good size, and the breakfast was adequate for the price.
negative comments The single glazing at the front of the hotel made night time noisy, but I had read this in other reviews so took my ear plugs with me. Tea making facilities should be available. Cold tap made a terribe banging noise when first turned on - worried to use this during the night.
Good
Anonymous (Group of adult friends) 05 December 2007

I would reccomend it if the location is essential for you as well as the money you spend. I would not recommend to you if a decent bathroom is important for you. Before arriving, I was considering the idea of booking a summer vacation with my kids, I was with a friend this time, but after I saw the bathroom I changed my mind and I will book with another hotel. (97497315)

positive comments The location was great I knew the area and the hotel, from the outside, because I used to live nearby. The hall was very nice and so are the common bathrooms.
negative comments The bathroom in the room very really tiny, old and not well kept, the shower curtain was old and dirty. You would not like to stay too long in it.
Average
Anonymous (Solo business traveller) 30 November 2007

j'auaris voulu savoir que le schambres ne correspondent pas du tout a la decoration des parties communes. l'etat des chambres est tres limite et la salle de bain sentait mauvais. (97003489)

positive comments tres bon prix et bonne situation geographique
negative comments personnel tres froid et pas du tout sympathique.service peitit dejeunner afreux
Average
susana from madrid, ES (Solo business traveller) 30 October 2007

Que era tan dif (97103149)

negative comments El servicio de Check-in
Good
Melissa from Dallas, US (Solo business traveller) 20 August 2007

No overall comment. (97187735)

Excellent
Anonymous (Group of adult friends) 11 July 2007

No overall comment. (99073757)

Excellent
Anonymous (Solo business traveller) 03 July 2007

A functional budget hotel in a quiet location with very efficient and pleasant staff. (99952097)

positive comments Quiet location.
negative comments A bit far from the underground stations. Lift was very slow.
Good
Peter from Merseyside, GB (Solo business traveller) 27 June 2007

No overall comment. (99963043)

positive comments Location was good. Room was spacious.
negative comments Accomodation very tired and in need of renovation.
Good
anne from glasgow, GB (Solo business traveller) 24 June 2007

The accomodation suited my purpose it was basic in a good location (99137002)

positive comments location
negative comments no tea coffee making facilities
Good
Anonymous (Mature couple) 15 June 2007

No overall comment. (99131851)

positive comments Low cost, nice part of town
negative comments No tea coffee making facilities. Light over mirror in bathroom did not work. Breakfast very basic.
Good
Anonymous (Other) 12 June 2007

Comfortable and plesant staff (99901353)

positive comments Convenient to tubes, business venue etc
Excellent
robert from fordingbridge, GB (Solo business traveller) 03 June 2007

No overall comment. (99372280)

Good
Claudia from Zürich, CH (Mature couple) 01 June 2007

No overall comment. (99092645)

Excellent
Anonymous (Group of adult friends) 29 May 2007

Overall the accommodation and venue was excellent. It would have been good to have another choice of an English TV channel, tea or coffee making facilities. One or two of the staff were abrupt and unhelpful but others were extremely pleasant. (99978550)

positive comments Very good accommodation, pleasant room and all facilities (except tea or coffee making)
negative comments No tea or coffee and one or two of the staff were less that friendly or helpful
Excellent
Anonymous (Family with young children) 09 May 2007

Good clean hotel in a good location. Good continental breakfast but can get cooked breakfast charge extra. Instructions on net on location not very good but phoned hotel reception and they gave us directions. Easiest route south kensington station (underground). quiet area good links to public transport and very good value for money. I would definitely book here again next time. (99347323)

positive comments lots, staff friendly but not over friendly, accomadation clean bed comfy
negative comments bath was a little too small for one of the guests but if 5'4 or under its a fine fit, but had a shower but not alot of head room if you are over 6'6.
Good
anne from nice, France;FR (Family with young children) 30 April 2007

quartier de Londres tr (99971868)

negative comments zone WC+salle de bains minuscule (<4m2)
Excellent
Nicola from Fareham, United Kingdom;GB (Family with young children) 20 April 2007

No overall comment. (99599822)

positive comments I liked the fact that the rooms were interconnecting so my young daughter could have her own little bedroom; this was better than 3 beds in the one room which is what most hotels offer for 3 people.
negative comments The bath was rather small but this was ok and didn't affect my enjoyment of the hotel.
Good
Nigel from Shrewsbury, United Kingdom;GB (Mature couple) 30 March 2007

Overall a pleasant stay in a good, well heeled, central location with friendly and helpful staff. Plenty of choice of restaurants within easy walking distance. We certainly didn't feel threatened walking back to the hotel at night. The decor in the breakfast room could do with an update, but that is more a comment than a criticism. (99573927)

positive comments Good location. Breakfast provided within price of the room.
negative comments Traffic noise took a bit of getting used to - double-glazing would have helped ... but we are from the country! Also worth saying that the hotel is not on a main road.
Good
Trevor from Belfast, GB (Solo business traveller) 27 March 2007

Be aware that rooms at the front of the hotel have a lot of traffic noise. There is no double glazing to cut down the noise (99234904)

positive comments Proximity to Picadilly line
negative comments Traffic noise in rooms at front of hotel
Good
Anonymous (Family with older children) 14 March 2007

Pleasant and helpful staff. Reasonably large room overlooking gardens which meant lots of traffic noise but this is to be expected anywhere in London. Bathrooms old and cramped and room very hot - no thermostat to turndown radiators. Breakfast was an experience not to be repeated- truly awful! But a good position for visiting Kensington and Chelsea. (99842244)

positive comments Clean room, good position in London
negative comments Dated bathrooms, no non-smoking area to sit in other than room. Room very hot.
Good
Deborah from Balsham, United Kingdom;GB (Solo leisure traveller) 14 February 2007

Room was booked at 9.30 am on morning of stay and all went smoothly when I checked in at 2 pm. Helpful and friendly staff. (99827092)

positive comments Central location
negative comments Shower did not work well - poor pressure.
Excellent
Anonymous (Mature couple) 04 January 2007

Impressed that the price was not raised over the New Year, when we stayed. The hotel has a very good location, and is very clean and friendly. (99407006)

positive comments Location, cost, value for money.
Average
Anonymous (Young couple) 22 December 2006

No overall comment. (99794480)

Excellent
Anonymous (Group of work colleagues) 21 December 2006

Hotel was fine (99727552)

positive comments It was roomy and clean and good value
Average
Anonymous (Group of work colleagues) 19 December 2006

The location was excellent. Bar Overpriced, Shower an abonimation to man-kind, possibly the worst thing I have ever experienced. Staff were friendly and good though. (99983197)

positive comments Check-in was quick and easy.
negative comments The room was very small and basic for what was apparently a 3 star hotel
Good
Rose from Meelick, Ireland;IE (Solo leisure traveller) 09 December 2006

No overall comment. (99499066)

Good
Anonymous (Solo business traveller) 01 December 2006

No overall comment. (99965712)

positive comments friendly staff.
negative comments the strong smell of cigarette smoke everywhere,in the reception area,the room and everywhere.
Excellent
Rosemary from Dundonald, United Kingdom;GB (Mature couple) 01 December 2006

Excellent location 4 minutes walk from Gloucester Road tube station. Good restaurants and cafes very near hotel. Easy walking distance to Harrods, Royal Albert Hall, museums etc. Cooked breakfast available at extra charge but the continental breakfast was more than adequate, cereal juice fruit toast marmalade tea and coffee. No tea making facilities in bedrooms but all drinks available in small comfortable bar at reasonable cost. Free left luggage facilities. Rooms available from 12 noon. A very reasonably priced hotel but the rooms are small and were very hot. We couldn't open the window and there is no air conditioning. (3305363880)

positive comments quiet clean comfortable very central and excellent value for the location
negative comments too hot even in november and the window did not open
Average
Paul from Swindon, United Kingdom;GB (Solo business traveller) 27 November 2006

No overall comment. (99762427)

positive comments convenient location
negative comments decor was drab, tired, old, in need of major refurb - a very 1980s experience
Good
Anonymous (Solo leisure traveller) 01 November 2006

No overall comment. (3305527494)

positive comments was cosy
Good
Anonymous (Solo leisure traveller) 27 October 2006

No overall comment. (3305505027)

positive comments ubicazione
Good
Anonymous (Solo leisure traveller) 22 October 2006

No overall comment. (3305229387)

positive comments Nice Quiet Good location
negative comments Poor breakfast
Excellent
Anonymous (Group of adult friends) 19 October 2006

No overall comment. (3305482180)

Good
Anonymous (Young couple) 23 August 2006

No overall comment. (3305204051)

Good
Anonymous (Mature couple) 11 July 2006

No overall comment. (3304912297)

positive comments Hotel ist gut gelegen. Fr
Poor
Anonymous (Group of work colleagues) 21 June 2006

No overall comment. (3304866146)

positive comments Location
negative comments Rooms are very shabby - badly in need of redecoration/ renovation
Good
Anonymous (Solo business traveller) 13 June 2006

The service and location are good in this hotel, and it's clean, but the room facilities are quite basic for the price. I'm a frequent traveller on business throughout England, and I'm not sure why it's only London hotels that do not offer a cooked breakfast included in the price ('Continental Breakfast' was basically toast or cereal!) or tea and coffee in the rooms. An OK hotel for overnight business or a weekend break, but I wouldn't want to stay for much longer. (3304788824)

positive comments Staff were efficient. Location good.
negative comments No tea and coffee, etc. in rooms. Rooms basic. Cooked breakfast cost extra.
Good
DOMINIQUE from ABU DHABI, United Arab Emirates;AE (Mature couple) 03 June 2006

No overall comment. (3304762473)

Average
Anonymous (Solo business traveller) 01 May 2006

rapport qualit (3304582539)

positive comments Personnel agr
negative comments d
Average
Cheryl from Blackburn, United Kingdom;GB (Same sex couple) 14 February 2006

Given the area of London it was probably a fair price but we have stayed in far nicer hotels for the same amount. The service was friendly and they let us keep the room until one o clock which was very helpful. (3304221683)

positive comments Very comfy bed.
negative comments No tea and coffee making facilities. Decor could do with updating.
Good
Anonymous (Mature couple) 10 February 2006

No overall comment. (3304153460)

Average
Anonymous (Group of work colleagues) 16 December 2005

No overall comment. (3304024053)

positive comments Location
negative comments Tea & Coffee Making Facilities in Room - Full English Breakfast should be included not an extra charge
Average
Adrian from Ivybridge, United Kingdom;GB (Solo business traveller) 16 December 2005

Hotel was functional, clean and tidy. The Location was excellent for my requerments. The only improvement I would ask is for a bit more comfort and a kettle in the room. (3304034616)

positive comments central location
negative comments staff knowledge of area
Average
Antonio from sevilla, Spain;ES (Young couple) 14 December 2005

El hotel me ha gustado, estaba en una buena zona y de fácil acceso. Sin embargo, elegí ese hotel porque estaba el desayuno incluido y de haber sabido como era a lo mejor hubiera elegido otro hotel (2936489)

positive comments El hotel estaba bien situado, si bien la habitación era pequeña y el cuarto de baño también, aunque estaban muy limpios. Sin embargo el desayuno era muy pobre y me parece que no estaba al nivel del hotel
negative comments Creo que sería necesario que mejoraran el desayuno, nuca he estado en un hotel con un desayuno tan escaso, para eso sería mejor que no lo incluyeran en el precio de la habitación.

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